I have been using the MEB for several years now. We buy primarily non-durable goods such as…read moredisposable briefs, pads, and lotions. They are drop dead cheaper than even the discount stores and often give away excess. The state has demanded they add tax to their sales so... They have an array of equipment. Much of it is way below market. My friends have gotten everything from canes to wheelchairs and walkers there and been happy with the equipment and cost. They are volunteer run so do not expect sales people. Neither are they brand dependent or loyal. What they know, they know from experience, not dealer training. They don't have everything all the time, but ask. You never know.

In case you didn't know, they charge for items now, a commode for mom was $40, so I purchased a new…read moreone on amazon for $37 (same day delivery).

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

Customer service is awful! I came in asking about some…read morereplacement wheels for my friend's walker and the woman behind the counter told me they do not carry them. So I proceeded toward the new walkers in the store and she asked me what was the brand of ,the old walker. When I told her she told me they did not have that brand bcs they were not well made, so I kept on walking towards the walkers and she kept telling me in a louder voice they did not carry them. I turned around and said: I got you, but I am not looking for the same brand... she mummble something and never got up and walked to show me the new walkers... NO WONDER THERE IS NO ONE IN THE STORE!!!

Never answer the phone. Seem to push a specific face mask. Front desk not always manedread more

I have been using Posture Dynamics Morton's Foot Insoles successfully for 15 years. I had had knee…read morepain since I was a child and wearing them eliminated it ! Recently I had problems placing an order online (probably my computer) and I really appreciate how responsive the sales team was helping me place my order over the phone and following up to confirm. Excellent and life-changing product, excellent service and company ! Thank you!

Posture Dynamics, the Morton's Foot people…read more Yes, woohoo! because they spend unhurried time to evaluate what YOU, in particular, need. And Bjorn, who handled me, seems to know more than many doctors, and advised me based on the experience of previous customers. He was able to tell me that my jumping immediately to the thicker insole would only backfire. It's the phone version of walking into an expert's store, and discussing with him until the best solution is figured out. I didn't even have to ask for the discount for liking that I saw on the website. He volunteered it. --- I was referred here by the book Trigger Point Therapy Workbook, and was she ever right. Rachim Baskin New Jersey

Never. First the RT never checked why I was there. After…read moreestablishing I was there for a mask fit, we proceeded and found a mask that worked better than the one I had been using. As part of the service we went on to check my machine. She noted everything in the chart was not what was on my machine. Nor was my machine registered with ResMed. She strongly suggested (implied?) that I contact my Dr and get it right. After a very uncomfortable dialogue she FINALLY asked my date of birth. (I had given all that information over the phone when I made the appointment and again when I checked in that day). All along she had been looking at a different patient's chart. She never apologized, all I remember her saying was "we'd better get you in our system). I should've gotten the equipment for free with an apology.

ZERO star for the service and lie to customers. They told me the rental fee would be $15 per month…read morefor 3 months, then the machine would be mine to keep. 3 months later, they sent the invoice to insurance for $995 and my portion was $176.54 + $105.75 for supplies. Spent few phone calls and talked to the manager, Sonia, who told me to return the supplies and equipment, she would cancel the invoice. I did what she said. A month later, I received the invoice again for $176.54 for February service. They took the machine and supplies and still charged me the money. Does anyone know how to contact their CEO or higher up?

I purchased some equipment from them. I could not see through the packaging at the store. When I…read moregot home I opened the bag. As it turned out it did not match my existing system. I didn't use the equipment. I called the store the same day and returned the equipment the next. After some discussion with Starla, the manager, who was very kind in explaining how I could still use the equipment but would just end up having two different systems, she agreed to the return. Starla was wonderful and I would not hesitate to use them again.

Reasonable rental rates for wheelchair and shower chair. Friendly staff. I just needed a 2 week…read morerental for my mom and they were very helpful.

Very knowledgeable of equipment and products. Great customer service. Terrific parking.read more

They provided the needed equipment the same day that it was requested. The equipment was clean and…read morefunctioned perfectly. The delivery person assembled the equipment and showed me how to use it. All the staff were polite and answered all my questions.

This is your home town Pharmacy. If any of the staff has had a bad day in the past decade I haven't…read moreseen it. They ALWAYS greet you with a smile. Personable, friendly, polite, kind, considerate, knowledgeable, professional. Complete full service pharmacy, vaccine, flu shot over the counter medication and of course all your prescriptions. If there's an extra step that needs to be taken they're on it, as if you're doing them a favor.

Great people, cheaper than Walmart. My pills are always ready. And The Pharmacist is the nicest,…read moreand smartest guy in Shelton.

I am here from California visiting family and in the process of removing the Go,Go Carbon mobile…read morescooter from the trunk I discovered that the driving mechanism that controls the front wheels was not functioning. Immediately I had a panic attack but I found Access Medical Equipment on the internet. Within 10 minutes upon arrival the tech mechanic had us back on the road at 100%. Thank you - what a great store!

9/28: Your response is not accurate. I specifically told you the malfunctioning light was on the…read morenorth side of the building several times. So the suggestion that you only now learned which light I was referring to because I sent a video is simply not true. I identified the location from the beginning, and the north-side light I complained about has continued flashing for months despite repeated requests to address it. If there was actually any uncertainty about which exterior light was malfunctioning, I also have to question why nobody simply checked the building at night or reviewed any available exterior camera footage to verify which fixture was flashing. That would have made the problem obvious. At this point, the public responses come across as performative because they do not match what has actually happened. There have been repeated assurances that the issue was being handled on this public forum, while the same light continued flashing night after night. After months of this, I'll believe it is actually being addressed when I see that it has been addressed. Please don't rewrite the history here to make this sound like a misunderstanding about which light was causing the problem.