Mr. Anthony is a gentleman and a professional through and through!…read more Someone backed into my car and I called looking for an estimate to get the dent popped out. I used the Yelp feature to send pictures and received a reply shortly after suggesting an in-person estimate. I called and left a message to schedule an appointment, expecting to wait a couple days before even getting a callback. Imagine my (pleasant) surprise when Mr. Anthony called me back within a few minutes! (Green flag #1) I was told to come by Sunday between 8am and noon (green flag #2). I pulled up at about 11am and Mr. Anthony came out to take a look. The business page says "No job is too big or too small" and they stand on that. One thing I really appreciated is that he included me in the process. He simply asked whether I was looking to have the whole fender replaced (I wasn't), went inside and got his tools. It was that easy. No overselling. No overcharging. No frills. Just an honest gentleman who saw a small job, as it turned out) and made the time to do it. Yall. I drive an old Toyota and have interacted with my share of auto/body techs, honest and dishonest. Mr. Anthony was communicative, timely and very fair! I won't hesitate to come back.

Overall experience was great. I received an inspection and quote on the spot. Anthony was extremely…read morepersonable and knowledgeable. He walked us through the entire process in order to make an informed decision. I didn't feel pressured to make a decision or hassled on getting the work done. Any unexpected delays were communicated and solutions provided to ensure the work was completed on time. Quote and actual cost was accurate with no surprises or up charges at the end. Great establishment to work with and highly recommend.

I had an issue with scrapes and dents on the front bumper and hood of my car due to an accident in…read morewhich wood flew from a truck into my car. Caliber set an appointment for the next day. At first it was a two week job. I was shocked that three days later, my car was ready. They even cleaned the inside (which was a blessing cause it was dirty. I definitely recommend them. Everyone was so warm and welcoming.

Thanks to Kevin and Shelby for handling my repairs professionally, providing Excellent customer…read moreservice, and my vehicle was even cleaned!!! Thanks for being GREAT!

My car was damaged by another insured party. Because the at fault party insurance structure, I had…read moreto take my car here or pay for my repairs out of pocket and wait or trust the insurance for a refund which I was skeptical of because I have never heard of that insurance company. I took the safe route and trusted Classic Collision with my car. I dropped my car off and up front they told me that the could transfer it to another location for faster service as they were experiencing delays with shipping of parts. Luckily, my car didn't needed anything too extensive so I agreed. My car was towed to the nearest location, I got the text message of an expected date and to my surprise, my car was ready 2 days before the estimated due date. When I saw my car, it looked like a brand new car. I had no issues with anything dealing with Classic. I'm glad everything worked out for the best.

From the owner: Classic Collision was established in 1983 in with one single goal: to offer quality service with…read moreintegrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Morrow, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

These guys do good work, they help with the insurance, they are courteous, and they are honest…read more 'Nuf said!

The service at Clayton collision center is the best in Jonesboro. Even for single ladies. The…read moreestimate is top notch and the repair's are's excellent.From start to finish. From one satisfied consumer.

This has been, hands down, the worst repair experience I've ever had…read more Three missed deadlines. Three supplemental invoices. And when I was finally told the car was ready, there was a glaring "Park Assist Unavailable" error on the screen. Chloe claimed everything had been calibrated, but has yet to provide a shred of proof. When I questioned the error, she said it "just needed to be driven around" and asked if she could take the car "around the block." An hour later, she finally admitted it still wasn't working. After a frustrating back-and-forth, they reluctantly agreed to fix the issue and waived the $250 deductible--but only after six weeks of delays. They ended up taking the car to Tesla in Tucker to repair what they couldn't handle themselves, and I'm still waiting nearly two months later. When I asked for a small gesture of compensation for the extensive delay and mishandling, Chloe told me that simply taking it to Tesla should be enough--as if they're doing me a favor. She even suggested they're not "making any money" from this repair. Yet somehow the original estimate more than tripled by the end? Let's be clear: they set the price. They submitted the estimates and invoices to my insurance, and it was paid in full. I've been without my car since April 11th. The lack of accountability, transparency, and professionalism has been incredibly disappointing. I would strongly recommend others think twice before trusting this shop with your vehicle.

Took my. Car to have it fixed thru my insurance. It took 3 weeks to simply send photos , once they…read moredid they didn't fully take the car apart as they told me ... 2 weeks later upon getting my car on a Friday I drove home . Only for my wheel to disconnect from the tire in which they were servicing . Driving 80 on I--75 I could have lost my life . When calling they play phone games and will forward you to voicemail and deliberately not answer your calls . BE CAREFUL ZERO STARS DO NOT TAKE YOUR CAR HERE

I had minor body work done on my Audi Q5. Ryan kept me up speed on the progress of my repair and…read moreApril & Dustin were great and professional as I was checking out. It was a welcome surprise for my car to be fully detailed as I was not expecting this with the minor repair work I had done. Would def recommend these folks for your vehicle repair needs.

Horrible at best. This is the worst place ever to take your car. They were supposed to tell me…read moresomething today and I didn't hear anything from them. They keep delaying me.

I just wanted to say Todd is pretty awesome at this location . He is incredibly knowledgeable…read moreabout cars and their parts . Prior to my visit today I had actually went to this location and received the wrong bumper cover. Although a bit frustrated having to return , Todd showed great concern , expertise , and efficiency. I literally didn't have to say much and was out of there before I knew it . I forgot I even had an issue lol . Made it a quick and easy fix . Definitely recommend this location to shop with. All of the staff is super helpful . It's always clean and well kept .

First - let me say - I'm not sure why Yelp has this listed as Certi-Fit. The company name doesn't…read morehave a hyphen in it and the Yelp search algorithm didn't yield 'Certifit' in results, so I wasted time creating a new business entry thinking it didn't exist at first. Lol. Interior / Exterior I'm not sure about this because I didn't visit because I sent my nephew to pick up the parts for me. Customer Service The gentleman I spoke to on the phone (twice) was very pleasant. They are only open weekdays and they close at 5:30pm. Add to that, they don't offer online shopping (that catalog URL is a dead link) AND they don't offer phone orders / shipping. Please be advised the inventory is limited. For instance, I had some passenger side bumper damage, so I needed a new bumper, but I also needed the right (passenger) side trim for my fog light. The associate warned me that they ONLY had the trim for the right side, not the left, so I was lucky. Since they don't take phone orders and they're about an hour's drive from me, I cash apped my nephew (who lives near the store) and did a parts 'reservation' over the phone. My nephew paid and picked up the parts and we met at the halfway point. Lol. Price / Value Most people know this - but just to be clear, there are 3 different 'types' of auto parts: genuine, OEM and after-market. Certifit does not carry genuine or OEM parts. They are upfront and tell you that this in after-market part. Some people have had problems with after-market parts not fitting. Certifit 'stands behind' their parts by allowing returns as long as the part is not altered, painted or damaged in any way when being presented for return. My new, after-market bumper for my Camry was $90. Comparatively, Toyota's genuine part was $329. And the OEM part (priced at 2 other places) was $279. The bumper doctor had used but damaged (genuine and OEM) bumpers for $80. Overall After my parts were painted and installed, I realized that there is another piece of trim that goes around the light that is missing from the fog light cover. Since I'm not sure if this was an error on their part - or if this is how they sell the part - and I'm not driving an hour to find out, at some point, I'll have to order the part from Toyota or an online vendor and pay my installer to take the bumper off to snap this minor piece on. But it will NOT be anytime soon. I mention it to say, having a catalog or online repository of inventory would make stuff like this avoidable. And I totally realize that I (or the installer) should have caught the issue before putting the whole bumper back on the car. I am happy with my purchase. But I do wish they had a way to view parts / inventory online and I wish there was way to pay over the phone and ship, but I didn't deduct a star because realistically, I realize if they did this - their prices would probably go up. Oh well - you can't have it all!

Worst experience EVER. Stole my?sons money and didn't fix the car. Now we have more problems. Spent…read more$1500 and car is now worse.

This has been one of the worst experiences I've ever had with a mechanic shop…read more I brought my car in to fix engine misfires and to check if a specific part needed replacing. After looking at it, I was told the car needed a carbon cleaning and along with addressing the original issue, would fix the problem. Total cost came out to $1,100. A few days later, I received a call saying my car was ready for pickup. When I arrived, I was only then told in person, not over the phone, that the issue was NOT fixed and they "didn't know why." After much confusion to why being called saying the car was ready, I was then told I needed new spark plugs and coils, even though those had already been replaced just a week before bringing the car in. When I tried to ask questions and understand what was going on, management (older gentleman) became dismissive and defensive instead of helpful, repeatedly insisting they "knew what they were doing" rather than actually resolving the issue. After taking the car home, two NEW engine codes appeared that were never present before bringing it to this shop. Now I'm being told I need to pay an additional $400 to fix problems that showed up AFTER their work. I have the original diagnostic sheet from when the car was first inspected, and those codes were not listed. At this point, I've spent over $1,100 and my car is in worse condition than before I brought it in. Very disappointing experience, especially after being begged by the management to leave a good review for their shop. Well I would strongly recommend never doing any business with this shop as they do not have integrity and are scam artist. Management does not have any customer service skills and only wants to keep you as a customer to find ways to get more money out of you while not caring if your vehicle is fixed or not. 0 out of 10 experience do not go to this shop.

I wouldn't recommend them to anyone they have in their paperwork take valuable out but when I got…read moremy truck one of the workers took my phone holder and a pouch of change like come on then they ate in my truck cause they left the ranch sauce in there but they detailed it yea ok. Its just sad I email the managers boss still haven't responded to my email. They buy me another phone holder that's admission to guilt cause why replace it if they didn't touch my things. Anyway find another shop.

Robbie and Linda took good care of delivering as promised on the repair of our vehicle. Updated…read moreweekly by email timely repairs and looks as good as new. Would definitely recommend.