After 30+ years with Ascension Health, my doctor and many other doctors moved to Bronson so we…read moreswitched over. At first, I was nervous, but when I went for my first visit (during Covid) I was relieved at how clean, courteous and professional everyone was. Follow up appointments and calls have all been easy as well. I've even been able to email my doctor about a med that he thought I had a refill on that I must have let expire, and he sent the new script in to pharmacy based on all the information I gave him from the pharmacy! I have been very happy with the new facility!

I'm really disappointed with the service I received today. I was literally one minute late for my…read moreappointment and was turned away. I found the staff member Audrey D. to be quite rude and inflexible about it. It's frustrating when such a minor delay results in missing an appointment, especially when no effort was made to accommodate the situation. i even called earlier to let them know i maybe a few minutes late and the lady on the phone (not Audrey) said its fine to be up to 15 min late. So i was really in shock. for moving your location "temporarily" out of town i was sure you'd be more understanding.

I find the staff to be extremely helpful, the nurse calls back quickly & best of all , Dr. Hina is…read morea brilliant physician who has diagnosed a condition other doctors missed for decades, Dr. Hina listens, she has been 100% correct in diagnosises and she is kind & compassionate. Highly educated physicians, Bronson doctor, she is the best and I have rare conditions, she goes above and beyond her call of duty to help me, she has saved my life more then once with her quick thinking, getting tests, I highly recommend Dr. Hina and Portage Family Medicine. I do not believe the other negative comments I go there pretty often, I chose the smartest physician in S.W. Michigan , in my opinion and I have seen many doctors & specialists here.

Staff here have always been polite & helpful. Which is awesome since people are usually sick in a…read morehurry when at a medical practice. The bathrooms and general building are clean and kept well. The parking lot is not as well maintained but is ok, it is plowed and salted well though. It is nice that it has immediate care, pharmacy, labs, and general ppratice all in one building.

Was in Immediate care and had the pleasure of being treated by Holly and Kelly. They worked…read moretogether on my case and as NURSE Practitioners and crushed it blowing any Doctors away! They worked as a team provided minor surgery on my toe and were highly competent. Very impressed with the treatment.