Awful. I've had one good experience here and thats it. There is one PA there who is absolutely…read moreawful. Made comments about how other people are in more pain than I but cope. She came across as u professional and in a hurry and a general impression that I should just "suck it up". Ga e generic advice like do some exercises amd get some ice for my chronic pain complaint and referred 3x to "preventative care" suggestions when my condition was way beyond the "prevention " stage . This was my second experience with this person and she seems completely inexperienced and u knowledgeable. Awful awful awful care.

I should have know it was going to be bad as soon as I saw "Ascension". They do not take physical…read moreor mental health seriously. It feels like a business more than anything. My friend went and was given the run around for over 6 months before he she was able to see someone. That was just an initial visit and nothing actually happened. It took 3 months after that to actually meet again just to be referred to someone else. This is a mental health issue for someone who has serious struggles with depression and suicidal thoughts. It's been very hard to watch him struggle so much this year. How can you feel like your life is important when even doctors don't take the time to see you?

After 30+ years with Ascension Health, my doctor and many other doctors moved to Bronson so we…read moreswitched over. At first, I was nervous, but when I went for my first visit (during Covid) I was relieved at how clean, courteous and professional everyone was. Follow up appointments and calls have all been easy as well. I've even been able to email my doctor about a med that he thought I had a refill on that I must have let expire, and he sent the new script in to pharmacy based on all the information I gave him from the pharmacy! I have been very happy with the new facility!

I'm really disappointed with the service I received today. I was literally one minute late for my…read moreappointment and was turned away. I found the staff member Audrey D. to be quite rude and inflexible about it. It's frustrating when such a minor delay results in missing an appointment, especially when no effort was made to accommodate the situation. i even called earlier to let them know i maybe a few minutes late and the lady on the phone (not Audrey) said its fine to be up to 15 min late. So i was really in shock. for moving your location "temporarily" out of town i was sure you'd be more understanding.

I find the staff to be extremely helpful, the nurse calls back quickly & best of all , Dr. Hina is…read morea brilliant physician who has diagnosed a condition other doctors missed for decades, Dr. Hina listens, she has been 100% correct in diagnosises and she is kind & compassionate. Highly educated physicians, Bronson doctor, she is the best and I have rare conditions, she goes above and beyond her call of duty to help me, she has saved my life more then once with her quick thinking, getting tests, I highly recommend Dr. Hina and Portage Family Medicine. I do not believe the other negative comments I go there pretty often, I chose the smartest physician in S.W. Michigan , in my opinion and I have seen many doctors & specialists here.

Staff here have always been polite & helpful. Which is awesome since people are usually sick in a…read morehurry when at a medical practice. The bathrooms and general building are clean and kept well. The parking lot is not as well maintained but is ok, it is plowed and salted well though. It is nice that it has immediate care, pharmacy, labs, and general ppratice all in one building.

Was in Immediate care and had the pleasure of being treated by Holly and Kelly. They worked…read moretogether on my case and as NURSE Practitioners and crushed it blowing any Doctors away! They worked as a team provided minor surgery on my toe and were highly competent. Very impressed with the treatment.

Quick and efficient in the office experience. Care I received was very nice…read more The nurses were very helpful

I transferred due to my last doctor's office not holding up on the Quality Care I believe I…read moredeserve. I was recommended Megan McKenzie and Wow!! She's so kind and to have someone fully listen to my concerns is a breath of fresh air. I truly feel she has my back and is willing to run the distance for me to make sure I'm as healthy as possible. The location couldn't be any better as well! I'm actually excited to start my health journey for a change. :) Front Desk clerks were very kind and informative. The nurse was gracious and caring. This is definitely the place to go!