The most intelligent, thorough and caring primary care doctor in the state of New Jersey. I'm a…read morepharmaceutical rep and have covered almost all of the state and NYC, and I can attest that Dr Pondo is the best of the best. He is so knowledgeable about every disease state, and will walk you through the science behind what is going on in your body. He is so thorough and gets to the bottom of your ailment. He is not one of the doctors who will let you walk out the door without an answer! And his main priority are his patients. He is always going above and beyond. Cannot recommend him enough! I moved from the area and drive an hour north to see him!

Kind and intelligent Dr, always concerned and has an answer, Very reassuring as well. His…read morereceptionist is always helpful and accommodating,

The bad reviews are true and accurate. I wouldn't trust these people to correctly tie my shoes…read morewithout billing me $10,000. Dishonesty and bad medical practice on top of a rude and lazy staff. Do yourself a favor and find homeless people to guess what is wrong with you, ot will be more accurate and less expensive. Yikes!

Incompetent, rude and thoughtless front desk women. I've been there before and the doctors were…read moregood, but these ladies answering the phones and taking appointments need to find a new job that doesn't deal with people, especially people who are sick and looking for help. Go to Urgent Care in Lyndhurst 1000x better. Beautiful facility and great staff and doctors.

I started out years ago with Dr. Rodriquez and when he left I switched over to Dr. Anabel Agcopra…read more Both doctors were fine. The biggest problem with this place, is trying to reach the office by phone. A few weeks ago I tried to reach the office and my call was always answered by a call center. They took my information and promised me that I would get a call back from the office. This never happened and I left several messages with the call center. This has happened several times in the past also. The funny thing is when you go to office it is filled with girls in the reception area, just talking to each other. I am fed up and will try to find a new doctor within the Optum network.

Customer service is beyond terrible. Unless you speak Spanish, I don't recommend this place at…read moreall. I got a call with blood work results.. When I asked the rel questions regarding the elevation of my bloodwork all she would respond is "Yes".  I do not believe she understood what I was saying. I find it very unfair to patients to have someone who does not speak fluent English call me to review my blookwork.  She clearly did not understand what I was asking her.  I went to the doctor with concerns about my health.   I then called the office back and requested a copy of my blood work.  Everything is not fine as stated by the rep. I highly recommend that you not have nurses who are incapable of speaking the language fluently call patients and make their own medical assessment.  Based on her assessment I would need no further follow up.  My bloodwork speaks for itself.  Ignoring it would only harm my health even further. Extremely unprofessional and unpleasant.

If there was no stars I'd pick that! Dr. Hagler is a horrible Doctor! I've been her patient for…read moreyears at Khalidoscope Healthcare. Her bedside manner is terrible! She doesn't want to listen to a word you say. She knows everything and that's that. Isn't it called a practice for a reason?? No Dr. Knows it all and that's how she acts. She is rude, nasty, and just plain mean. I have wanted to switch my facility for a long time now but today's appointment was the push I needed. She has absolutely no compassion and as a Dr compassion for your patients should be #1. The fact she wouldn't let me say 2 words after being her patient for yrs, a complying patient at that, is what I am done with! Don't even bother to make an appointment with this one! Find someone else! You've been warned!!!

I love Dr. Hagler! She is funny, nice and attentive. She was referred to me by friend and I'm…read moreglad I switch to her as my primary doctor. The waiting time anywhere from 5 minutes to 15.

I would give zero stars if it was possible. I bought an elderly woman for her well visit. The…read moreoffice runs two hours behind and will not inform you of this. The doctor come out to the waiting room with a condensation tone that the doctors office is not a bakery and people have to wait. So if you have all day to waste / this place by for you. I would have just liked the information that there was a two hour delay.

I have been a patient of the Clifton office for 11 years. After being bounced around to nearly…read moreevery specialist for a chronic condition, one of them referred me to Dr. Michael. After suffering for 6 years, my pain was managed. And over the years as my body has changed he and his staff have helped me. He, and the staff, are personable, and he is funny, which helps in calming me down.