Worst rental car experience ever. They tried to charge us $1,500 for a small scratch to the car …read more.. two weeks after our rental return, we were sent a demand notice for the money along with a small, blurry photo of a scratch no more than 3/4 inch long. We ignored it because we looked over the car when we dropped it off with the agent and there were no new scratches on the car that weren't there before. There were plenty of small scratches and dings on the car when we picked it up. Do your research on travel forums. Lots of posters from the US are charged preposterous amounts for small paint 'damage' weeks after returning home. The demand notices kept coming and they said that they would put a lean on our credit history if we didn't pay them. We kept trying to call Sixt ... the US office said we had to call the European office. Emails were exchanged and they would only write back to us in German. It seemed we were getting nowhere in being able to contact someone. Finally, we had a relative who is a lawyer step in and draft a response for us. The next day, Sixt wrote us to say they were waiving the charge. We did not buy their insurance because it was and extra $40/day and our credit card company has rental insurance. It was pretty clear based on a lot of the comments I am reading online that if you are from the US renting at Sixt in Europe and waive their insurance, there's a good chance they'll claim you owe hundreds or even thousands of dollars for a small ding or a small scratch. Beyond that, the car they gave us had the coolant light come on after 3 days. We called their customer service and they were able to give us little help or advice. Luckily, I speak a little French and we were able to find someone in the town we were staying in who could assist us in finding the correct coolant to add. There were 4 different colors of coolant and the manual was unclear which to use. It was stated damage could occur if the wrong one was used. The people at the rental counter were not very helpful at all and gave us a giant gas-guzzling SUV from a brand we had never heard of even though we rented a sedan, which was supposed to include brands like Mercedes or BMW. We told them that we would be driving many miles but they said it was either that or a very basic downgraded car. Overall, we would never recommend renting from Sixt ... nothing but problems and in my opinion, they tried to scam us into paying $1,500 for a very minor scratch which we believe was not caused by us. Do your homework and read their complaint site posts before using them.

If I could give it zero stars, I would. Save yourself the hassle of dealing with their unfair…read morebusiness practices and take your business elsewhere. They want to charge us more than $300 for a small scratch on one of the rims which they claim was a "damage" that occurred during our rental period but that can only be described as ordinary wear and tear. When you pick up the car, they leave it up to you to do an inspection and to report any "damages" to them. Which means you have to figure out whether or not any particular scratch/dent should be put on the list. They also don't tell you what they mean by "damages". Probably for a good reason so they can get you later. When you return the vehicle, it's no longer up to you to do the report, but it is a company representative who inspects the car and all the sudden discovers all the "damages" that allegedly occurred during the rental period. They then send you a repair bill that shows a random (and probably inflated) price to fix the "damages". After doing some research on the issue, it appears that this is a common practice and we're not the only customers that are victims of their scheme. I would urge you to read all the reviews before you rent a car from Sixt. I personally will never rent a car from them ever again. It is not worth the hassle and I've already spent too much valuable time arguing with them over what can only be described as a scheme to extract additional money from customers (in particular those who don't buy the insurance they are offering for $40 per day). As others have said, do your homework and pay particular attention to their complaint site posts before using them.

This was my worst car rental experience ever. After waiting 40 minutes in line (I am a Hertz Gold),…read moreI was told they did not have a car in the category booked and tried to sell me a better car for $60 / day more. When I protested, they gave me keys to a car. The car was badly damaged and dirty. When I returned, they gave me another car after 20 minutes, which was also dirty and not the category I booked. But, it was after a long flight and I was bushed. So, I just drove off. When I dropped off the car, they had to audacity to now tell me I damaged the car. I certainly did not. From the reports I read here, this is a scam that Hertz perpetuates on it's customers to make a buck.

Place is a scam. Rented a Tesla for the low price of €560 euros for 2 weeks. Guy takes my card and…read moreputs a €2700 euro deposit charge on it without asking and pushes my card over the limit. I promptly cancel the rental upon realizing this and he says the deposit will be refunded back on my account that evening. Two days later it's still not there. Guy was nice until that happened and the line was long. Mon avis is to go to Avis!

The pickup was great and we inspected everything together. The person inspecting did not look at…read morethe hubcaps, however, or point out any damage on them. Then, I drove the car for 48 hrs and never once parallel parked the vehicle and I did not hit anything, not even one curb m the car was in the same exact condition as when I rented it. However, the valet guy at the pickup claimed I damaged the hubcap with a tiny scratch less than one inch that you could barely even see. When I refused and explained that I didn't do that, he told me I was liable. He then told me to stand in a line that was over an hour at the counter if I wanted to contest it. This is 100% a scam as they know customers can't stand in long lines and wait when they are catching flights at the airport. Luckily, I was very early so I waited, and also got on the phone with my insurance immediately. The person at the counter was not helpful at all and told me they will be charging me for this extremely minor regular wear and tear on the vehicle that I did not damage myself. I am fighting this with my insurance now and I will write reviews on every platform I can to warm others to never use this company. I have included a photo of the "damage".

This was my first time renting with Europcar and it will 100% be my last. What should have been a…read more$350 rental turned into over $800 because of sneaky extra charges and bogus damage fees. They slapped on a cross-border fee and a premium station surcharge even though I had already paid what was required when I booked. Then at drop-off, they claimed there were scratches on the car. Funny thing is -- when I picked it up, there was no damage report provided at all. The car was parked in a ridiculously tight garage, and they apparently expect customers to crawl around inspecting every inch, then go all the way back to the desk to argue about it. Completely unrealistic. When I contacted customer service, they were no help at all. Basically, their attitude was "too bad, you should've caught it." No accountability, no fairness, nothing. Bottom line: Europcar will nickel and dime you, tack on hidden fees, and then blame you for damage you didn't cause. Out of all the rental companies I've used, this was hands down the worst experience I've ever had. Definitely recommend to go to Alamo or any other rental car business

From the owner: Notre agence Rent A Car vous propose la location de véhicules de tourisme (voiture économique,…read moreberline, familiale, minibus) et utilitaires de 3 à 20 m³ au meilleur prix.

Faultless rental experience. Timely, no up-sells, no unexpected charges. Easy in, easy out, good…read morefleet at a fair price

Stay clear of Enterprise Rent a Car at Nice Airport!…read more We hired a car from them a few weeks ago. Firstly they wouldn't take my Monzo Credit Card to hold the deposit, claiming that only accepted high street banks, the end result was having to use my HSBC card and then being hit with foreign fx fees. When we returned the car, they claimed we had scratched the windscreen (which we didn't), and immediately took 2500 euros from my credit card. They provided no decent evidence of the damage and even after going through the complaints procedure they have not refunded any money. I've now had to raise a legal dispute against the company and also complaints to the European bodies. This has turned what was a nice break into hell. I wish I had read the reviews prior to using them as this seems to be a common issue with them. Please save yourself the pain and go elsewhere.

Rented a Avis car via booking.com and paid in full. Avis in Nice gave me a hard time and initially…read moresaid they couldn't find the reservation. After 2 hrs they did. And guess what? They asked for my Driver's license and creditcard...and charged me again!!! What a horrible experience!!!! Now I have to fight with the credit card company...and Avis in France, while I am in the US.

Idk why this place has such terrible reviews. Our experience renting a car was a breeze through…read moreAvis. My dad made a reservation online, and because he normally uses Avis, we were able to head up to the upper floor to pick up the car without talking to anyone at the desk. We didn't know they had a "preferred" check in upstairs, so we waited in line. There were only 2 other people in line and we got to the front in a matter of minutes. We found our car. It was small for American standards, but perfect for the narrow roads of Provence and tiny parking stalls of Europe. When we left the parking lot, the guy checking us out was alone. There was a bit of a wait to get out because there was only that one guy doing the check out. Returning the car was really easy and the walk to the terminal is not too bad.

They will scam you. Beware and avoid at all cost. They will overcharge you from your original…read morereservation amount. Even had the audacity to tell me to cancel my prepaid insurance coverage and book insurance through them at 3 times the cost of my prepaid insurance.

Avoid at all cost! They double scammed me which seems impossible yet they did it. They have me…read moreoverpay by 3231.7 euros because they think I drove 11219km. I have odometer proof that this wasn't possible + the contract I have which indicates 16045km and I gave the car back with 18219km. I addition they couldn't find the keys of the car, had to wait for hours, made a mistake on my previous rental by over-billing me on option I didn't ask for. It's taking me months to get my money back and I still don't know if I will. They are the worst, totally incompetent!