The car rental business is so difficult right. Is with everything open post Covid. I have a job in…read moresales so I am constantly dealing with travel and rental car problems. I have seen the worst and the best, especially in Europe. It's very easy to dismiss how the demand of rental car affects us but when you are on a family trip every hiccup is amplified. I had pre-paid for a rental at Sixt and my pick up was for late in the evening. This can cause problems as cars always run out by end of day. The Car my family needed was no longer available and Stephanie at Sixt not only accommodated us. It while she was helping me helped two other people in Spanish and French while speaking perfect English with me. She helped upgrade our family due to the inconvenience but did it all with a smile. What was even more surprising is that I found out later she was in her first month at the job so not only can Sixt hire the right staff but train their employees from day one. My family flys to Italy every year and we always book with Sixt moving forward. I hope Stephanie will be there every time.

SIXT is the most sleazy outfit. They never have the class of car that you reserve. They try to…read moresell you an upgrade or offer a vehicle that is inferior to the class that was booked. This happened to us twice, once in Germany and once in France. I will never again rent from SIXT. To add insult to injury, they overcharged me. I rented for 4 days in Nice, France but returned a day earlier. The rep at the counter told me that one day's credit would be automatically posted after 48 hours. It is now 11 days and the company is making excuses for not giving the credit. I am raising a dispute with credit card company. Go with National or Hertz. They are the best in the business.

Terrible. Vehicle with pre-existing damage, then attempts to charge me with causing the damage…read more Vehicle requested not available; vehicle available hopelessly inadequate. Avoid.

DO NOT RENT FROM HERTZ. This is the absolute worst rental experience we have ever had. We got a…read moreflat tyre and after trying to get road side assistance we could only get a bot replying to us saying "we will contact you" then hanging up. We waited 5 hours. We tried 40 phone calls to try and reach an actual human to help us but could not. Also worth mentioning we paid for premium coverage.

The pickup was great and we inspected everything together. The person inspecting did not look at…read morethe hubcaps, however, or point out any damage on them. Then, I drove the car for 48 hrs and never once parallel parked the vehicle and I did not hit anything, not even one curb m the car was in the same exact condition as when I rented it. However, the valet guy at the pickup claimed I damaged the hubcap with a tiny scratch less than one inch that you could barely even see. When I refused and explained that I didn't do that, he told me I was liable. He then told me to stand in a line that was over an hour at the counter if I wanted to contest it. This is 100% a scam as they know customers can't stand in long lines and wait when they are catching flights at the airport. Luckily, I was very early so I waited, and also got on the phone with my insurance immediately. The person at the counter was not helpful at all and told me they will be charging me for this extremely minor regular wear and tear on the vehicle that I did not damage myself. I am fighting this with my insurance now and I will write reviews on every platform I can to warm others to never use this company. I have included a photo of the "damage".

We recently rented a car from Europcar and were extremely disappointed with the experience. When we…read morereturned the vehicle at the Nice airport, it had a very small scuff--less than two inches--on the corner of the plastic bumper. Despite the minimal nature of the mark and our protests during check in, Europcar charged us a significant fee. Many other rental companies, such as National and Budget, allow for minor wear and tear, but Europcar chose not to. Because of this, we do not recommend Europcar and will not be giving them our business again.

From the owner: Notre agence Rent A Car vous propose la location de véhicules de tourisme (voiture économique,…read moreberline, familiale, minibus) et utilitaires de 3 à 20 m³ au meilleur prix.

Faultless rental experience. Timely, no up-sells, no unexpected charges. Easy in, easy out, good…read morefleet at a fair price

Stay clear of Enterprise Rent a Car at Nice Airport!…read more We hired a car from them a few weeks ago. Firstly they wouldn't take my Monzo Credit Card to hold the deposit, claiming that only accepted high street banks, the end result was having to use my HSBC card and then being hit with foreign fx fees. When we returned the car, they claimed we had scratched the windscreen (which we didn't), and immediately took 2500 euros from my credit card. They provided no decent evidence of the damage and even after going through the complaints procedure they have not refunded any money. I've now had to raise a legal dispute against the company and also complaints to the European bodies. This has turned what was a nice break into hell. I wish I had read the reviews prior to using them as this seems to be a common issue with them. Please save yourself the pain and go elsewhere.

Here's the deal...Avis is a highly recognized company all over the world and as such they get…read morereally busy so as a result their services are horrible if you have a problem. Like if you need emergency roadside assistance you are going to have a big problem. You will get an automated message when you call for services that says " we will call you back, good bye"...then they never call you back...at least in our case we kept calling for 11 hours and still no one called back...probably because they are so backed up. so think twice before you rent a car in Nice France from Avis Norm and Nuria california

I should have seen the red flags---Upon picking up the car, it took about 1.5 hours because their…read moresystem was down and the attendant had to do every paperwork manually. I was not given paperwork upon picking up the car. They also downgraded my car without any price adjustment on the difference. The rental was fine and did its job and i returned it without any issues. I then found out they overcharged me for an extra day despite evidence via return receipt picture showing car entry to the garage actually returning the car 1 hour earlier than required. They were not able to resolve this by email so I had to use AMEX to get a chargeback and dispute the transaction. Terrible customer service experience at this location.

If you order a car with a car seat, you might expect the seat to come installed. Or else, to at…read moreleast come with an installation manual, for safety reasons. And not to be filthy. At a minimum, you'd expect a modicum of customer service to sort this stuff out. Not here. Besides apparently seeking to embody the basest stereotype of French customer service, the stated reason for the lack of assistance was not wanting to take on liability. Saying you don't want liability, while not illegitimate as a negotiating position, should not be said with the expectation that it will elicit sympathy. After all, you're essentially saying: "I will not help you because I don't want to take responsibility for my carelessness in doing so." Some staff explained that the reason for their hands-off approach was strictures from new management. The car itself was brand new and mechanically without fault but poorly designed. For instance, its navigation system (and when we talk about car design, more and more we talk about software) instructed us to make illegal turns. Plus one star because Dennis at the front counter genuinely cared about doing the right thing.

I just rented a car from Budget. The guy at the front desk argued with us for 10 minutes saying we…read moredidn't have a budget reservation even though we showed him 3 confirmations. The guy at the front desk was very rude and called me a "stupid American." He finally found the booking and then argued with us about the credit card having to be under my friends name instead of mine.... Then contradicted himself 2 minutes later. I've never experienced such terrible customer service. Don't rent from here