After my dad's stroke, he needed in-home care-giving 24 hours a day for a period of time then part time daily care giving services. We were given 3 Care Giving Agency referrals. Of the 3, we selected Active Care because of their ability to answer most all of our interview questions & present a very complete & specific picture of the services they offered. Their followup on questions from their representative, Rachel, was prompt. They offered care giver credentials & certifications which was very important to us. Their communication with us was prompt, courteous & compassionate. There care-giving staff was very dependable, well qualified, personable & connected with my dad well. We had one incident over a weekend with an out-sourced caregiver (short notice replacement) who, we discovered, was not qualified to meet my dad's needs and, in calling Active Care, they responded very quickly & in a couple of hours we had a qualified care giver back in his home. They made follow up calls, including the owner, in a timely manner to check on care giver satisfaction, any concerns we had & presented themselves with a genuine caring approach. They listened well & responded well. Shanur, my contact person, was very cooperative, accommodating & easy to work with. We have been very, very pleased with the service we have received from Active Care & will go back to them for any future needs we may have for care-giving services. Thank you all at Active Care for helping us take such good care of my dad. read more