Dr. Chae was very friendly, professional and pleasant. I had a big toe nail that grew back funky after a sports injury made it fall off. I went to another podiatrist who took a painful chunk of my nail and then their lab lost it. So I was discouraged from fixing it and it's been bothering me for years. Dr. Chae examined it, diagnosed it and thoroughly explained the procedure to me. I am a squeamish person and scared of pain, but he reassured me I wouldn't really feel the removal of the toe nail and he was right! He used a can of cold air first and I barely felt the numbing needle. After the numbing I didn't feel anything and he described how to care for it and what to expect for the healing process. I wish I had done this years ago! I felt comfortable and trusted his process. Fast, caring and painless! Highly recommend! read more