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Active Infusions

3.0 (2 reviews)

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10 months ago

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2 years ago

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Autumn Lake Healthcare - The generic fee list they sent me. NOTHING else about care, medical, food, etc.

Autumn Lake Healthcare

(8 reviews)

Another trifling facility/company! If you are self-pay, steer clear of these people. Would give no…read morestars if that was an option. This place was recommended to me from the hospital my mother was being released from for sub-acute rehab services. I went and toured the facility. It looked and seemed nice to the naked eye but the bogus business practices showed me what time these people are on. Its all a money grab and no integrity whatsoever. This facility has rehab and longterm care. While I was there I asked about longterm care because I knew the next step would be to bring mom home and attempt to care for her or place her somewhere that can care for a dementia immobile patient. So I give the hospital coordinator the green light to work with the ALH coordinator. ALH sends me a 15 page application to see if my mother will qualify for medicaid or financial assistance (She has medicare - private insurance). The application wanted all of my mother's account numbers and amount in them, they wanted me to sign over her SSA checks directly to them, and set up AHC payments for her care all before ever seeing a price list of any sort. Context, I told these people up front that we would be paying out of pocket because she has assets and will not qualify. That was met with MAJOR resistance and because of it, they held up the hospital discharging her to their facility for rehab. Again, the application is for longterm care, insurance would cover the rehab. So for over a week Im going back and forth between the facility and their billing office in NY simply requesting a fee list of proposed services to cover longterm care so I can budget what expenses will look like. They repeatedly told me they dont have a fee list (I sat on the phone with them while somene named Layla argued with her manager about fees). Note that with each person I spoke to, the basic daily room fee changed 3 times proving my point of wanting a simple list in writing. I explained multiple times that Im not showing them my mother's assets without knowing what their fees are. What's protecting us from them just making up new fees when they see what she has? These people told me oh we wouldnt do that. Guess they thought I was stupid because I refused. I asked multiple times, why they would treat a self-pay patient like this. "That's just our policy." Scammy to say the least. ON WHAT PLANET does a facility not have a set fee list of services. They finally sent something over with TWO lines on it. Nothing speaking to what else would be needed on a day-to-day basis, just room fees. BOGUS. So again, I refused to send the application back, and they refused to accept my mother for even rehab. Insane!

Extremely abusive in every sense of the word. Was sexually abused and disregarded for 2 days…read morewithout food or water and without a toilet. Do not go there, even if you hate someone to not bring them there. I called 911 twice after being assaulted and they drugged me. The third time I woke up in the hospital. Absolutely do not go there. If they could get a-10 in Stars I'd give it to them.

GlowRx IV Drip Bar & Medspa

GlowRx IV Drip Bar & Medspa

(2 reviews)

where do I start with my service at Glow RX, Customer service top notch I always feel like a VIP…read moremember when I arrive till the time I leave. Kasha always make sure to ask questions to ensure I have all areas covered. Amazing staff and very comfortable office environment.

I was feeling severely fatigued and not my normal energized self. Having experienced Drip IVs…read morebefore, I knew that I should look into getting another to help boost my overall mood. For those who are interested but not quite sure what Drip IV is--IV Hydration Therapy is a treatment where fluids and electrolytes are administered directly into your bloodstream for immediate absorption. A specially formulated drip of nutrients, vitamins, minerals, antioxidants, and sometimes medication can be added to the infusion catering to your specific needs. GlowRx IV Drip Bar has seven different formulas you can pick from and has the ability to add on a 500ml bag of saline for just an additional $40.00 (an amazing deal). If you have not yet tried IV Hydration, this establishment would be a great place to start! Nurse Practitioners, Kasha (owner) and Kerry were there to assist in the Drip IV process from start to finish. Both are willing to answer all questions you may have and are filled with endless amounts of knowledge on the formulas. This Drip Bar also has a Shot Bar (Injectable Vitamins), medical weight loss therapy, chemical peels and red light therapy.

Nava Health & Vitality Center - Front desk- nice and clean waiting area

Nava Health & Vitality Center

(98 reviews)

I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

Zero stars. My doctors did not acknowledge that my two surgeries were related to improper dosing of…read morebioidentical hormones. I do NOT recommend Nava. I would never go back.

Active Infusions - ivhydration - Updated May 2026

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