My experience with Action Painting Pros was extremely disappointing and my recommendation is to stay away from this company. This company was hired through my HOA to perform an exterior siding repair, so I did not choose them directly. From the beginning, communication was poor. I was never given a schedule or notice of when the work would occur--the crew simply showed up unannounced one day and completed the job without any prior coordination. After the initial repair was finished, I discovered visible daylight coming through the wall from the interior, which made it clear the work was not done properly. Additionally, black sheet plastic was used a barrier under the siding, which prevents moisture for exiting the interior and is likely to cause water damage over the long term. I raised these this immediately as a workmanship issue. Rather than acknowledging the problem, Jennifer (the owner) suggested to my HOA that I was asking for "upgrades" and trying to expand the scope of work, even though I was only asking for the original repair to be completed correctly. Before the company returned, I explained my concerns in detail--both to the worker on site and directly to Jennifer--including concerns about the materials used and the lack of a proper weather-resistive barrier. Despite that, the follow-up visit did not correct the exterior repair. Instead, the crew simply applied interior spray foam to cover the gaps. This addressed the symptom (daylight) but not the underlying problem. Getting any meaningful follow-up was very difficult. I was ghosted by Jennifer after raising legitimate issues about the quality of the work. I had to resurface the issue through my HOA. Jennifer's contact is the only one listed on the company website, so if an issue arises and she ignores you, you have no recourse. Other reviewers have also reported being 'ghosted' by Jennifer. Overall, the quality of the workmanship was extremely poor and my recommendation is to stay away from this company. This recommendation is further supported by the observed poor communication, unannounced scheduling, dismissive responses to workmanship concerns, and an inadequate corrective repair. I have no confidence in the quality of the job. Based on my experience, I do not recommend this company. read more

They recently repainted the main living area including stairwell and 18' high walls. They also painted the master bath including the vanity cabinets. I was very pleased that the 3 man crew came for 2 full days and did a great job. They even move furniture and pictures, put it all back when done and cleaned up after their work. I would definitely use them again. read more

My father recently employed Action Painting Pros for many painting and handy man projects at his home. They stripped the garage floor and repainted with epoxy to achieve a high end decorative look. They were not allowed to drive into the garage for 3-4 days for the floor to cure/dry. After parking in the garage for 4-6 weeks the paint has come up where each tire touched the floor. The problem is he has called Action Painting 6 to 7 times over the past two months and could not even get a return call. This painting job was very expensive and he fully expected Action Painting Pros to stand behind their work as they said they would. Final notice was given at 8:30AM on 6/21/17 to schedule a visit to assess the situation and come up with a plan of action. They were told if they did not receive a call back by noon that day we would have to resort to social media. A call back was received, however now three more weeks have passed with zero action. No one has come out or followed up. It is pretty sad service when you pay $1,500 to paint your garage floor and the paint is coming off after the first 60 days. They were very engaging prior to and during the work, however now that a problem has come up they are non-existent and invisible. read more

Can't say enough about the amazing work done by Jennifer and her team. My townhouse was in desperate need of attention, and required a lot of fill work/wall repairs and then new paint on 20 ft vault walls/ceilings and all trim repainted. The team turned it around ahead of schedule and the unit looked BRAND NEW. All of this would have been enough, but on top of that, the crew was great with communicating, were polite, courteous and timely, and cleaned up everything like they were never even there. I would HIGHLY recommend Action Painting Pros to anyone who wants the BEST. Thanks Jenn and team! read more

I hired Action Painting Pros, LLC in the Spring of 2017 to paint my kitchen cabinets. The owner came by, looked at my cabinets and their condition and said her company could definitely achieve the desired result I was looking for. She recommended that I use a special, fast drying and durable paint from PPG called Breakthrough. I did my homework on the paint and wasn't sure because I really wanted a sheen on the doors and that particular product only comes in 2 finishes- Satin or Gloss. I struggled with this because I really wanted a semi gloss look. In the end I decided to go with Gloss and the day before I was scheduled to have my cabinets painted, I changed my mind and went with Satin instead. Jennifer called me and said that the paint was already ordered so if I wanted to have the Satin that I would have to purchase 2 gallons and still pay for the other 2 gallons of gloss. She said she would help me out and work with her rep on getting me a discount as the price per gallon was roughly $54. When it came time to do the job, of course Jennifer wasn't able to give me a discount and played it off. I would have been fine if she just told me upfront there was nothing she could do but to say you will do what you can to get me a break and then not do anything is what is very disappointing. LIE #1 The interesting thing about this paint is that the labels for when they were ordered are both printed on top of the cans. They were both ordered on the same day within an hour of each other. LIE #2 I moved on from that and decided to just eat the $110 and get the job done. They showed up that Monday and prepped and started priming the cabinet fronts. They took the doors off site and sprayed them which took about a week, maybe less. Before all of this, actually getting a firm appointment scheduled was extremely frustrating. My first appointment was not correct and it seemed like a lot of 'errors' putting me down on the wrong day when I believe she was not being truthful and moving me around to accommodate other jobs she needed to get done. Once my doors were completed, I noticed a few did not look great. I had a total of 27 and about 8 of them needed to be redone. Getting that done took another 2 months. I remained patient and decided not to let it get the best of me. All I wanted were my cabinets to look great. The guy that did the job had his kid come in and hang the doors and they were not hung properly (some were not aligned with the adjacent door). This resulted in the holes for my hardware not being aligned. I spent a lot of money on my hardware and almost all of them were installed unevenly or crooked. On top of all of this, I received the extra 2 gallons of the gloss PPG and noticed that one of the Gloss cans was half empty and had paint dripping down the label. Again, I overlooked this because I really didn't want to deal with this company any more and wanted the job done. I decided to hire someone else to come in and fix the hardware, which resulted in me paying an extra $100. The cabinet guy told me screws in the hinges didn't match (some were flat and others were Philips). One was completely stripped. About 3 months after the doors were completed, I started noticing vertical cracks popping up under the paint in about 5-7 of the cabinets. I contacted the company and she had the PPG paint rep come to look at it. The final conclusion from Action Painting Pros and PPG was that something was wrong with the veneer on my cabinets and I would have to pay to have them repaired- imagine that! You would think after EVERYTHING that I put up with that she could AT LEAST fix these 5 cabinets at no cost but obviously she is not willing to do that. At this point, I will never do business with this company again and would implore anyone reading these reviews to take this into consideration. Also look online at their complaints with the BBB. read more

What a great job they did! Jennifer & her crew were fantastic and so professional. I trusted them so much that I left and went to work and they texted pics of the progress during the day and then locked up. I like that she uses a steady crew of professionals and not day labor types. read more