Action Northwest crew (Cole, Michael, Ernesto) just efficiently de-mossed and treated our roof, and cleaned 25 exterior windows and skylights. Windows very high off the ground. Quality results from both projects. Great clean-up of all debris. Also Howard, service advisor, gave us detailed communications via text, emails, and phone calls. All four deserve a bonus. Our thanks to them. Quality work keeps us going back to them for the maintenance of our home. PS the company has also referred us to quality contractors for home repairs and improvements. read more

I had used them before, so I asked them to give me a price to clean my roof and gutters. They sent me a contract which I signed, and they showed up the next week to do the work. A few hours after they left I went outside to look at the roof, and it was still full of moss. I asked them about this, and they said that roof cleaning only included blowing off the roof, and that moss cleaning was extra. To be fair, I went back and checked the contract, and it said "blow off roof". Yes, I should have seen that before signing it, but I asked for a clean roof and I have anything but. They gave me a bid of $700 to come back and clean the moss off. I emailed them at both of their email addresses to tell them I wasn't happy that they hadn't explained that my bid didn't include moss removal, but they couldn't be bothered to respond. I won't use them again. read more

Requested window cleaning on the recommendation from a neighbor. A crew showed up on time and were very pleasant and efficient and my windows are the cleanest they have ever been. They even cleaned the flap on our dog door. We had all exterior windows done and the inside of our living room and dining room. We are thrilled with the work and will gladly refer them to others. We will be repeat customers! read more

They did a great job for us. Professional and efficient window cleaning services. Have used them twice and am completely satisfied.

Very professional and thorough. Windows, gutters and roof were expertly cleaned. They cleaned up all debris and left everything looking clean and tidy. read more

We had a great experience with gutter cleaning and window washing with Action Northwest. There was good communication from start to finish and the crew did great work. We look forward to working with them again! read more

Their work might have been good, but customer service was unacceptable. Who mocks their customers!? Someone who wants a bad name. They gave no time frame of when they'd be here. We live in a split level, dogs downstairs in backyard. As someone was knocking on the front door, someone else went down in the back and the dogs went crazy. I had No notice or time to get them put away, and once they saw a man at the gate!!! I went up, asked the guy with the beard why they did that,," we didnt know" ? No matter, all other service companies announce arrival before barging in. So ok, forgiven,,,Until,,, the man with the beard stood in front of the ring camera and said " sorry about interrupting ( the female ?) downstairs, but nobody cares". Then looked at his buddy and laughed!! It was very rude. read more

Had entire conversation, was told they'd get back to me. Never heard back. Went with another company.

I have had the pleasure of working with Howard over the last few years, and he is always a delight to work with. He is honest, reliable and prompt with answering all my questions. The team goes above and beyond to meet our needs. read more

Action Northwest provided excellent service from start to finish. They were efficient with sending a precise quote, setting up an appointment and the crew who cleaned our gutters/roof were extremely thorough and very professional. Their customer service is superb. Totally impressed that before & after pictures of our gutters/roof were emailed to us...unbelievable. We definitely will be using Action Northwest again and again and again!! Dixie read more

Action Northwest has impressed me many times over, as family members and I have used them several times through the years for a variety of services from roof repair to gutter cleaning and more. The owner, Guy, is truly a stand-up, well "guy"! For example, when my father had them out to assess a leak in his solarium, he had already gotten much higher quotes (2 to 3x the price) from other companies, which is why I suggested he call Action NW. They repaired his issue for a fraction of the cost. Likewise when I inquired about having several services at once, Guy actually suggested I wait on a couple of the services (completing them in a different order than I had planned) to save me some money/having to repeat the service again later. Who does that these days? They are honest, SUPER efficient (can quote most services using Google maps without the need for an appointment). I can't recommend them to you enough! Power washing, window cleaning, window repair, roof maintenance and repair, and gutter cleaning and maintenance all are one stop shopping with Action NW. Stop looking and contact them now. You've just found the best possible company! read more

They were fast, good, and I would not hesitate to have them return. They were also very nice.

Super professional company. Best quality ever, so happy with them. The bests part of my experience was the great treat to us. Thank you so much! read more

In response to Action Northwest's remarks regarding our review of the pressure cleaning of our patio: When the crew worker showed Jim how much sand he was removing from the patio, Jim advised the crew worker to proceed with caution and not remove any more sand from in between the stones. Well, there must have been a breakdown of communication. It is our understanding that with a little finesse, the cleaning could have continued without removing a great deal of sand. The crew worker apparently was not knowledgeable in the use of the pressure washer even though he continued to finish the job, removing a great deal of the sand. We have since spoken with folks who are knowledgeable in the use of the pressure washed and advised us that removal of the sand never should have happened. Jim and Muriel Goldberg read more

Action Northwest washed the windows on our one and a half story with a full basement, outside and inside. The service was outstanding, professional, and efficiently done. We have used them several times and they have always done a exceptional job each time. David I read more

When we bought our house last year, the previous owners had Action Window and Gutter Cleaning clean the clogged and overflowing gutters. They did clean the gutters but they missed doing the downspouts, which caused the gutters to continue to overflow, so we to unclogged them ourselves. Fast forward a year, the gutters are clogged again, we thought we'd give Action another chance. I tried to contact them via email and their web site, but no luck, so I called their office. Ended up talking to them a couple of times and both people I talked to were very very friendly and were able to schedule the gutter/downspout cleaning for the same week. So their crew comes out to do the work. They spent a fair amount of time swearing quite loudly, which in my mind is unprofessional. They also used our hose and left it scattered around, and left the back gate open, fortunately the dog didn't escape. I don't know if they actually cleaned the gutters and downspouts, it's raining this weekend so I'll find out soon enough. If they didn't, they won't get paid. I won't be using them again. read more

The customer service is excellent. The scheduling was quick and easy. The scheduling coordinator was very friendly, professional, and helped me feel confident that they would provide excellent service. The crew worked hard, they were very friendly and very thorough. They did great work and I would strongly recommend them. read more

Action NW came to our rescue after another company hired by the roofers we used did a subpar job. Guy came and gave us an assessment we felt comfortable using Action NW. The entire team was professional, communicative, and efficient. We have an older house with odd hanging gutters and Guy made sure the job was done correctly . We would highly recommend Action NW. read more

Action Northwest is an outstanding company in all respects, from the customer service (Howard is the best!) all the way through. Scheduling is easy (thank you, Emily!). The crews are polite, punctual and hardworking. I could not recommend this company highly enough. The company is trusted by my church, where they've worked on gutter cleaning, gutter and downspout repair, and window well cleaning. We have also scheduled moss removal for this spring. The company also works on my home, where they do a great job too. I don't recall all the names of the crews from my recent home and church visit (one was Ben), but the owners should find out and give everyone a bump! read more

Customer service was great, from getting a quote to scheduling to a crew. The crew showed up on time, kept us in the loop on progress and did a great job, both cleaning the gutters and cleaning up the mess it made! 10 outta 10 - will definitely call them next time. Thanks guys for a job well done read more

We used this company for the first time today to have our windows washed and our roof cleaned. From inside the house we could hear some type of power tool being used on the roof, went outside to look and saw that they were drilling holes into our roof! We asked them to stop and called the office for clarification. We were told that regulations require them to install a temporary roof anchor. Safety concerns are reasonable, however, why was I not told that they would be compromising my roof by drilling holes in it?? Now they tell us that they will be repairing the holes by using caulking!!! Caulking is a temporary material and not an appropriate patch for a roof. So now we have nice clean windows but brand new damage to our house that we did not have before and will now have to deal with. If we had known they would be drilling holes in our roof we would definitely not have used them for this job. We have had workers on the roof MANY times in the past and have never ever had anyone drill holes into it. I certainly would never expect to have something like that happen without them first asking us for our permission and explaining to us what they were planning to do. Simple communication. I would rather have permanent, professionally installed, roof anchors placed ONCE, rather than temporary ones that are removed, "repaired" with caulk, and installed again each time, creating more holes! The owner did call us to listen to our concerns and feedback, and was very nice, which we appreciated. The crew was friendly and polite, did a very good job cleaning the gutters and windows, and a thorough job cleaning up after themselves as well. Overall, though, I don't think we will use this company again. read more

These guys work fast and do amazing work. I'm really impressed that their moss killer is actually organic and biodegradable.

Michael was wonderful! He showed up right on time and was kind and professional and thorough! I liked the ease of the online contract and invoicing. read more

I set up an appointment for an estimate after getting ANW's name from a friend and seeing their high reviews. There was a no-show at the appointed time. I contacted the office 30 minutes in and was told sorry, there was a mixup but the representative would be there within the hour. I waited and waited, saw no one. Several days later I relayed this and was told the technician had actually come and gotten the information needed for an estimate. An estimate would be coming soon. No estimate was received. I emailed after about a week relaying my this fact and saying I was no longer interested. I received an apology and offer to send estimate if I changed my mind. Other companies I had contacted were amazingly swift with visits and estimates. Just saying. read more

Moss removal and gutter cleaning on a VERY high, VERY steep roof, and garage. Ernesto and Jade did an excellent job! The moss is removed and dying off. I have scheduled gutter cleaning and Christmas lights installed next year! Reasonably priced too! These folks are a FIND!!! read more

We recently used them for gutter cleaning/repair and gutters were perfect, and the pictures afterward were a nice touch. The response time was quick, the work was excellent, and the people were very nice. We'll definitely go back to them if needed in the future. read more

Action NW continues to set the bar for gutter and window cleaning services. Although I've used them multiple times in the past, I strongly feel they deserve an updated review due to services recently-rendered on our new house. Our new house is 3 times the size of prior residences, has multiple floors, and half the roof is inaccessible/treacherous due to solar panels and a high pitch. Not only did they do a fantastic job, their professionalism, punctuality, and attention to detail continues to impress. Upon scheduling, I received a detailed quote itemizing the work to be performed, estimated cost, and expected completion time. My gutters were cleaned, gutter faces power-washed, and downspouts cleared. They even emailed a final statement that included numerous before/after photos, which is more transparent than most banks/brokerage firms these days. I highly recommend them as they're properly licensed, bonded and insured which is vital considering the potential liability a homeowners could incur hiring low-cost providers such as the kid next door. Thanks again Action NW, and I'll see you in the spring for window cleaning! read more

I had Action Northwest come out to my house to repair my gutters prior to selling. I know that having Guy and his team work on this project netted a much higher sales prices than I normally would have gotten. Furthermore, the service was fantastic and the work they did was quick, efficient, and very much of high quality. You definately get much more than you pay for with Action Northwest. I enjoyed working with them so much that I would refer them to everyone. read more

This company was hired by my apt complex to pressure wash all the buildings and sidewalks within the complex. As it sometimes goes, accidents happen.. my 'new' car somehow got mixed up in the 'Action', (pardon the pun!) and was damaged by the rocks and mud kicked up by their equipment during the process. I contacted the office and spoke with Kate about the damage. She was a pillar of professionalism!! She relayed the facts of the incident to the owner Guy, who came out the next day to view the damage and he agreed to pay for an auto detail shop to buff out the scratches. I took the car to the detail shop, the scratches were buffed out and my car is as good as new!! I couldn't be happier! Thank you Kate and Guy for your promptness and professionalism in handling the incident! Should I ever need to hire a pressure washing company, Yours will be the first one I call! read more

Action Northwest did a great job cleaning my gutters and unplugging my downspout. The deck and patio and ground surrounding the house was cleaner than before they did the job! read more

Had Action NW clean our roof and gutters. They showed up on time. Were very responsive. They did an amazing job. After the job was completed they sent us before and after pictures. They addressed the moss issue we have and will be getting the moss treatment done in the near future. Highly recommend! read more

There prices were very reasonable. They cleaned and treated our roof, cleaned out our gutters and washed our windows and tracks. They arrived on time, and completed all the jobs we needed done. We're so happy with their service that we've asked them to contact us next year for another service. Thank you. read more

Very thorough gutter cleaning. They showed up on time and did a great job. Left the area clean afterwards. They even sent pictures of before and after conditions. Will use again! read more

I have been using Action Northwest for years to clean my roof and gutters. They truly understand the art of customer service, something that so many companies lack today. They do exactly what they say they will do and they even provide before and after images. Kudos to everyone on the Action NW team. read more

Action window & gutter cleaning service gets the job done! They are very professional and will even do whatever it takes to squeeze you in last minute. If it's been a while since you've cleaned your windows I urge you to give them a call. read more

My Name is Johnny from JMI we used Action Window & Gutter Cleaning to clean our office and there crew did not miss a beat. They were clean cut, very professional and boy the windows were so clean a day later I walked right into a sliding glass door thinking it was open because the were so clean. I highly recommend them. read more

I had Action clean my gutters in May of 2015 for $220. It didn't rain much after that for a few months. Around Sept, there was a good rain and a gutter was over flowing. This gutter was in a location that I could reach with a ladder so I took a look. The gutter was clean but the down spout was not so I cleaned it out myself and no more over flowing. Now it's December and there has been a few good rains. Another gutter has been overflowing since the heavy rains started. I was able to take a look in the gutter over the weekend and it is clean but the down spout is not. It is located in a spot that I'm not comfortable accessing. The down spout is clogged though since you can see very little water flow with an over flowing gutter. So I just called Action and was told that it will be a $150 service call to take a look. I mentioned that it's been clogged since they clean the gutters in May. I was then told that they disagreed since I had not already reported it. Bottom line, if you use these people to clean your gutters, don't do it in early summer with no rain forecasted. Also, you should be there supervising them. I was at work trusting that the work would be completed as advertised. It was not. read more

Best gutter company I have dealt with without question. They were able to develop an estimate over the phone (this was a first for me), stayed in good email / phone communication, made the changes I requested, and did a quality job. They were able to schedule the work weeks ahead of the original estimated time. They arrived on time, did a quality job, and seemed to be very concerned about my view of the work. In addition to the roof blow off and gutter cleaning, these guys delivered new downspouts and leaf trap clean outs that I had been wanting for years. One of the best things about them is that they did not try to sell me the costly and useless gutter guards. In fact, they recommended against them. They were safety oriented and cleaned up when done. Thank you. read more

Great job on my windows. I wasn't getting around to washing them myself and am so glad I hired these guys. Friendly team came out and did an excellent job. read more

Well, we thought we were getting good work done until we had the company that originally hung our continuous gutters come back, only to find out Action NW reattached a stretch driving in the nails in a way in which water would eventually get in and rot the wood. And, according to the original company, the gutters weren't cleaned well. On a side note, one of the workers accidentally dropped a tool onto our glass-top patio table and broke it into a million pieces. That was successfully dealt with. We wouldn't call Action Northwest back. read more