Excellent doctors. Dr. Saylor is very caring and Dr. Arlosoroff is very good also…read more Maryann & Matthew Seriale

My experience with Dr. Thomas Saylor has proven him to be a highly proficient and skilled surgeon,…read morewho combines excellent care with compassionate service not often found in today's medical environment. His office staff and Nurse Dawn are professional and responsive. I have had two operations performed by Dr. Saylor and would recommend him without reservation.

I am reviewing the office since I never got to the therapist. I was given a doctor's referral for…read morehand therapy and called them for three days. I found out through calling that they were trying to get insurance authorized. The referral states there is no authorization required. I called my insurance provider and they affirmed this. I called again and told them I spoke with the insurance company, but they still would not book appointments. Seems like a bloated burocracy. I called another PT and instantly got appointments.

Amanda was so helpful, patient, knowledgeable. I cannot imagine having a better therapist for my…read morerecovery.

Sensory Theraputics provided me with excellent exercises, insights, and understanding of some of…read morethe underlying issues that influence my balance. I have an auditory neuroma that impacts my balance. Therapist Rose Ann Curboy did a thoughtful and thourough job of providing the direction to assist me in setting and achieving reasonable goals. Ann Schrage coordinated help with skill and patience. Thank you!

Shontae, in the front office contacted me regarding an upcoming appointment that needed to be…read morechanged. She was AMAZING so helpful and kind and even called me back after I forgot to call the practice back for a new appointment several days later. She listened, took charge and did exactly what she said she would do! Although the practice is changing I would love to stay just because the first point of contact was so pleasant!

Dr. Beatrice Deshommes, is a wonderful doctor. She takes the time and listens to all my questions…read moreand concerns.

Overall, I sincerely appreciate Saylor PT. I have received treatment at the WPB FL location from…read moreboth Kaitlyn and Karlene, who are both exceptional and highly skilled. I value the fact that at Saylor, the therapist is present with you for the entire hour. The front desk staff at this location has been outstanding, although my experience at the Wellington office was quite the opposite (which is now closed, and I am not surprised). If I were to rate the therapists and the WPB office, they would undoubtedly receive 5 stars. I am quite disappointed and perplexed by the abrupt closure of this office this week. There is, however, one issue that has been raised by several individuals: the matter of missed appointments. I have been a patient at Saylor for a very long time and have missed only ONE appointment during that period. On that particular morning, I woke up feeling very ill, making it impossible for me to attend. In fact, it would have been IRRESPONSIBLE for me to show up, as I could have potentially infected my therapist, other therapists, and fellow patients, some of whom are in poor health. I called immediately upon realizing my condition to inform them that I could not make it. They were understanding but informed me that I would need to pay the fee out of pocket. I expressed my dissatisfaction, considering this was the first time I had to cancel, and was told that this was the policy. While I understand the policy, I had never missed an appointment before or since. I insisted on speaking with her supervisor. I explained the situation and emphasized that I should not be charged for the reasons stated above. She ultimately agreed not to charge me but mentioned that the therapist would lose that hour's income. I did find a way to compensate her. If anyone from Saylor reads this review, I hope they will consider implementing a new, more compassionate approach to handling such situations. I would recommend that a reliable patient not be charged after maintaining a consistent appointment schedule for six months, in which case Saylor could ensure the therapist is compensated. This approach would help keep clients satisfied and staff healthy. Additionally, it is preferable for Saylor to avoid having sick patients in the clinic. You would lose more money in that case.

While my physical therapist was excellent, my experience with the billing department was…read moredisappointing. I have Florida Blue insurance and was initially told my responsibility would be a $30 co-pay per visit. This remained true until my second evaluation, after which my charges increased--without any prior notice or explanation. Weeks later, I received multiple unexpected bills for past appointments on top of the co-pays I had already paid. This lack of transparency was frustrating and avoidable. I would have appreciated being informed of the change in billing before treatment continued, or at minimum receiving accurate charges at the time of each visit so I knew what I was agreeing to pay. Due to the poor communication and unprofessional attitude from the billing department, I ultimately chose to stop treatment. This was unfortunate, as the physical therapists themselves were knowledgeable and genuinely helpful.

If I could give 0 stars I would. Our horrible experience made it very clear that management does…read morenot put the wellbeing of the patient before the wellbeing of the bottom line. The CNAs themselves were all very good except for one who I would not hire to care for my dog.

I have never been a patient of A Nurses Registry , yet, but if I had my choice, they would be my…read morefirst choice. They are very professional from their dress to their demeanor and demonstrated knowledge of patient care. I find a level of accountability that is rare. For families comfort there is always someone in the office to address concerns and come on site if necessary . Another issue which can be of concern is staff turnover but that has not happened at A Nurses Registry and I go back eight years knowing some of the people who have been patients . Joanna Cooper

I cannot say enough great things about Dr. Chaitin and his wife Debbie. They make you feel at home…read morein their office. Dr. Chaitin delivered my son and was amazing throughout my entire pregnancy. He also has performed surgery on me twice with ease. When I had to get a different surgery during Covid, with a different surgeon he woke up early and came to the hospital to sit with me in the waiting room knowing that I was nervous and had to be there alone. He then called my mom to say that he saw me and that I was doing ok. That level of care, commitment and just plain compassion and kindness is unmatched.

I have had the complete opposite experience as the previous person. It's just he and his wife in…read morethe office most days (occasionally an ultrasound technician so not sure what previous reviewer meant by staff) and they are so friendly and compassionate. I did have to go to an outside clinic but that is because this is a small office and they do not have every known piece of equipment there. I too am a healthcare professional and I can tell you that there is absolutely no way of knowing how much something is going to cost a patient and we can't tell you why either. ONLY your insurance can do that. Dr. Chaitin has a sign in every patient room that states this. When it was time for me to do tests he gave me a list of what he does so I could ask my insurance beforehand what was covered and what my out of pocket costs would be. I accidentally showed up on the wrong day after having to deal with a family emergency out of town. But instead of showing me the door neither of them said a word and fit me into their schedule (on Tuesday, their busiest day due to the ultrasound tech being there). I could NEVER say that about another doctor. So glad I found Dr. Chaitin.

I went to visit my Sis-N-Law at the Pam Health and Rehabilitation Hospital in Jupiter, Florida…read more This place is one of the cleanest rehabilitation centers I've ever visited. The staff was very professional and courteous. All the nurses that I saw was a RN, working the floor just like the nurses aide at other facilities. The surrounding area had a lot of trees, that gave it a very serene feeling and atmosphere. In my opinion, these trees give your mindset to breathe , relax and meditate on the goodness of a God given life.

I had a friend who spent a little over a month there - her room is right behind the nurses station…read more There was always chatter. She could never get true sleep. Everybody was always talking about their weekend... Getting answers was next to impossible. It was like a skeleton crew all the time I know it's not a country club, but you would at least expect a little more communication than what we received just disappointed so when she needed to go back, we went somewhere else.