Do not use this company. They are very disorganized and unresponsive. Their "turnkey" process…read moreinvolves multiple hand-offs at every stage, so no one is in charge of the job. We hired them to install a wheelchair lift in our home as part of a major renovation. As soon as the contract was signed, we had issues. Everyone you deal with is pleasant, but no one feels any need to fix problems or deliver results. Our "project manager" even messed up the measurements for the shaft we constructed so that when we finally took delivery of this thing (after I had to step in to get their permits), it didn't fit in the space! We were looking at complete demolition of months of work, but then the installation team figured out a way to make it fit. I got the impression the installers were the only ones who actually understood the equipment they sell. And here's the best part: 4 months after we moved back in and started using the lift...it broke! Oh, wait, there's an even better part: today they told me it will be at least $400 to come fix it - maybe more if it takes over an hour! Don't be taken in. They are nice people, but until you get to the installers, you're in for a world of frustration.

Trent and his crew were informative, honest, and responsive. They got an elevator in for my…read moredisabled father relatively quickly and did great work. Highly recommend

I am a new customer of theirs and I love them. Owner Jimmy and Nick are really nice and one of the…read morefew people I can say are without a doubt honest. They won't try to tack on expensive repairs and such. Instead, they will refuse to do certain expensive works because they feels it's not right. I was impressed. They can be really busy sometimes but I guess it's a testament to their good work.

From the owner: We believe that service excellence begins with an employee's commitment to improving the things…read morewithin their control, no matter how small. With an "at your service" attitude, we strive to exceed our customers’ expectations. Whether you require preventative maintenance, installations, or modernizations, our specialists are here to help.

Its the worst elevator company in the market. They are NOT reliable and responsible at all. They…read morehave a service agreement with our building . Our elevator gets broken every other week. They were supposed to start a replacement of our elevator in November -December of 2024. They kept postponing it. As of 07/22 they didn't even start. The new date ( which you can't believe ) is 08/08/2025. This are the facts about their performance.

From day one we had trouble with the elevator that they put in and they were impossible to deal…read morewith. I don't even know how it's almost 2 years and maybe maybe less one man got stuck in there 45 minutes delivering from "Home Depot" he was crying help me help me. It was a Sunday afternoon. I had to call the fire department and police department 911came out had no phone service the Home Depot man was so shaken up. I had to give water and put a towel around his neck with cold water. He was passing out, but he did not want to go to the hospital. He was so frightened 45 minutes stuck in that elevator, and we just had it fixed. Of course we called Evolution Elevators and they gave us a runaround nobody's there. Mike is not there. This one's not there. It's outrageous. They gave us a hard time. They're always Do.if it rains the doors get stuck on the second floor It keep going back-and-forth, but nobody could use the elevator .this elevator iI personally called the governor's office DeSantis, called 31 the inspectors. now at this moment January 16 2026it's doing again.if it rains it gets worse today a man came to look at my car and he got just came out of the elevator the door hit his arm. He jumped out He got so scared. He banged on my door and said the elevator hit him .now it broke again today Friday January 16, 2026. There's three on our second floor That are on walkers to hold them up so they could walk either they lost balance or they have a problem cannot go down the stairs or This Company, Evolution Elevators should be shut down and never open again besides that this will not do anything everyone complained and they do absolutely nothing zero and they got you by your nose. You know what I mean ?disgusting how dare they do this they don'tdon't ever even talk to people that's how bad it is. You have no idea. Do not buy from these people do not. Shame on them I hope the Home Depot guy and the mechanic guy Sues their brains out. That's how annoyed I am today's Friday. We have to go shopping and we're stuck in Our condos. Looking for a good lawyer so we could sue them out of business. Thank you for listening and this is the truth you could come. I'll take pictures and you could come and take a look .