Amazing work and amazing price!…read more I wanted to see how much it was to install an electric panel he was the cheapest! Don't think because he gives you a good price his work isn't good. He was great! He was great at communicating the pros and cons of each panel! 11 out of 10 stars!

**Service requested:** Install one chandelier and five ceiling fans…read more I hired Zack based on a recommendation from someone I trusted. Unfortunately, my experience was very disappointing. While I was out of town, he completed the work. However, instead of installing all five ceiling fans as agreed, he only installed four. He also charged more for the chandelier installation than the amount we had discussed. After reviewing the invoice, I asked my husband why the price was higher. That's when we realized the fifth fan had never been installed. My husband contacted Zack about returning to complete the job, but instead of addressing the issue professionally, he received a rude and disrespectful response. I also reached out myself and never received a reply. To make matters worse, one of the decorative pieces from the chandelier installation has already fallen, and despite multiple attempts to contact him, we have received no response. Based on my experience, I cannot recommend Zack. Failing to complete the agreed-upon work, charging more than expected, and then refusing to respond when issues arise is unacceptable. If you're looking for someone who is reliable, professional, and stands behind their work, I would encourage you to consider other options.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Rusty of White Goods service installed our Bousch Heating system 5 years ago. Immediately we…read morenoticed the different in the total warmth of our 100 year old home. And immediately we noticed the lower gas bills. As others express their frustration of higher heating bills, especially in the months of Dec thru February, our heating bill is half of our neighbors with the same size house. Rusty and crew, especially Anthony, are always courteous and efficient. They answer all of our questions and make sure we understand the workings of our system. We highly recommend their services.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Terrible service. I had dampers added to my home AC system. A week later the heater didn't work and…read morethe tech told me their first tech installed incorrectly, disconnecting my heater system, which according to him, could have caused a fire if I had not detected it. Weeks later my system leaks and I called them back to look at it. The man entered my house (no greeting) angry and raising his voice telling me he installed the dampers correct, extremely defensive and angry before I could even say a word. When I called the office to report his behavior, they told me "Chris is just an excited man" and justified his demeanor. They told me this was expected and should have known that my ducts weren't insulated. They never warned me about the downside to adding dampers to my system. They were extremely rude. Don't give them your time or money.

HVAC Inspection was completed today…read more Justin Kein the Service Technician with Michael and Son was very thorough and knowledgeable. He took time to check all the wiring and cleaned the outside unit of all debris. I really appreciate that no suggestions were made for unwanted or unnecessary add-ons. Michael and Son is a great company that does excellent work!

I appreciate their business and they're kind and professional demeanor when spoken to, however…read moresince the first time I started dealing with them in November 2018, they still have proven to have a huge lack of communication in the office. On June 3, 2026, the technician advised I change the filter monthly and he would drop a pack of filters off that week. It took five phone calls and over two months to receive the filters. I just received them today on August 12, 2026. The tech who brought them was extremely polite and asked if my AC was still working properly, and offered to change the filter for me. The technicians are awesome, but the office reps need much work on their communication skills with customers and technicians.

I had two outlets installed in my sunroom. Outstanding communication. Quick service. Cleaned up…read moreafter themselves. Highly recommend.

Cole Electric is the only Electricians I will call in town. The service technicians are friendly,…read morerespectful of your property, your time, and so knowledgeable. Cole Electric is not your average 9-5 electrical contractors. They are there when you are in need. Call Cole Electric for your electrician needs.

JMR came to look at repairs for my 20-year old oil burning furnace. They quoted the repair, but…read moreonce they got into it, determined that it was too far gone to repair, and it really needed to be replaced. They quoted replacing the furnace with oil, replacing with gas, and replacing the both the furnace and electric hot water heater with a gas unit. Their pricing was better than the competition, plus offered more options. We chose to replace the furnace and hot water with gas. Bottom line, they did what they said they would do, they were respectful, and John was very responsive. I would trust these guys to do work for me again, and recommend them highly.

My heater shut off and I didn't know how to turn it back on. Called these guys. Charged me $89 to…read moreturn it back on. Later they emailed me and said my heater needed a new part and it would cost over $1200 to repair. I asked what the part was and how long they think it would take to install. NEVER HEARD FROM THEM AGAIN. Next time I had a problem with the heater, I called someone else who told me it didn't need a new part and taught me how to use my heater properly. This was six years ago, no problems with heater since. Do the math, folks.

They don't offer any transparency with their prices. You unfortunately find out the hard way when…read morethey send you the bill. On top of that, they also charge a fee for credit cards that they don't mention ahead of time!!!

We've had to call T&M a few times. They are very responsive...always gets to our house the same…read moreday, usually within a few hours. They are always on time, and they are super quick to fix the problem. Thankfully, we haven't had a major issue that calls for parts to be ordered. It's a brother & sister team that usually come out. They are young, but very professional and knowledgeable. I love that it is a small family business, and I will continue to support them!

A couple months ago Climatemakers installed a new furnace and AC system at our home in Virginia…read moreBeach. From the first phone call, getting the estimate and total installation this company is top notch. These guys are really thorough, they're smart, educated, and know what they are doing. Their customer service is A+. After the installation was complete they came back a couple of weeks later to check that everything was operating properly. They answer the phone, you always deal with real people. They will come out and fix ANYTHING that is wrong NO CHARGE for the first year!

I've had issues with my HVAC and heat pump system, and ClimateMakers has always made sure to make…read moreit out in a hurry. I would highly recommend as they also have great pricing for their services.