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    Action Cycles

    1.4 (7 reviews)

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    M & S Powersports

    M & S Powersports

    3.7
    (3 reviews)

    First, let me say that I am a disabled Veteran having served my country in the US Navy. Owned bikes…read moresince I was 14 and have obviously been engaged with dealerships all that time in one manner or another. In 40 years of dealing with dealers this is by far the absolute worst dealership I have ever come across! Ordered a body panel for my Kawasaki from these folks. Also bought Kawasaki oil and filter for an oil change. Got a call that my body panel was in. Walked up to the parts counter and the kid at the counter didn't even acknowledge that I was there. The store was completely empty other than me so who else is more important than me standing there at the counter? Finally I told him what I was there for and who I was. 5 minutes goes by with this kid obviously lost in his own world. He goes to get another guy and I think between them, they figured out by looking at the computer that I wasn't making things up but didn't communicate with me at all. After about 15 minutes with the pair of these guys not being able to find their own backsides with both hands, I looked behind the counter to see if my part was set aside somewhere I might see since at least I knew what I was looking for. The counter kid gets snotty with me and tells me, pointing his finger to get on the other side of the counter. Now this is the most important issue and he stops looking for my part. I'm like, "I want my s**^." This boy then goes running to the owner because I have been rude to him. These people have been less than cordial since I stepped through the door! The owner comes back and without even asking what is up, starts lecturing me. After I responded in like terms to him (not backing down like a mouse), I finally heard the word "please" after having been in the dealership for more than 15 minutes. I acknowledged the use of the word and the owner started lecturing me again. Look, Soft-Sided Sam, if your virgin ears can't take a little sh^* and dam, you are in the wrong business. I spent $10,000 at the dealership up North last year and can tell you the Mechanics and counter guys names. I was greeted as a friend when I walked in the door the first and every time I entered the dealership. This place is owned by an idiot! Avoid it at all costs!!! Go anywhere but this place! They have no concept of customer service! Hate to buy a bike and have any issues whatsoever with it since based on my experience, you'd get a free lecture but no service! You will regret not paying the additional sales tax and buying bikes in Tennessee. It will be well worth the additional costs to have a dealer that cares about their customers. Get your parts online, not here!

    Really friendly, helpful staff. They had the Honda generator that I needed and at a great price…read more It even came already filled with oil and a full tank of gas. I drove from over and hour away, and I am glad that I did. I will be back.

    Action Cycles - motorcycledealers - Updated June 2026

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