This review is over a year ago, but still tracks in these current times because this Safelite…read morelocation is very incompetent. The worst Safelite ever. They show zero accountability, zero responsibility, barely responsive and incompetent. 1. Installed an aftermarket windshield into my 2015 Honda Accord because my insurance would not cover it. They would not tell me this over email, but would tell me this over the phone. Pretty shady. 2. Because of the aftermarket windshield, the front car warnings and lane department warnings were allegedly failing. Told me they'd purchase the genuine OEM windshield in hopes that it will clear out the codes. 3. About a week goes by and I call the general Safelite hotline because I didn't know their direct number at the time when I left home for work. They were telling me that I had an upcoming appointment already scheduled. This Safelite facility scheduled the appointment without consulting with me first and claimed they didn't do it manually. Surrrrrrre buddy! 4. Emailed the person named Dominik from this facility in Riverhead on a Sunday. Which I understand I would not get a response back on that day since they're closed. This guy did not give me a response back AT ALL until after a car accident and outrage from me. 5. When I spoke with Dominik over the phone after the accident, he expressed zero consideration, accountability and empathy towards the matter. I understand that me getting into an accident is not solely their fault. However, the sensors failing due to their shotty work does not help PREVENT me from being in an accident. These sensors are put into place to prevent such accidents from happening. When I explained this to him, his response was just, "wowwww." Good response, sir. This whole situation snowballed because of their poor work/efforts. He even tried to tell me that I emailed him on a Sunday and that's why he didn't reply back to me. Dude, it was 3 weekdays later and I received zero response from you. No excuse when it's a Thursday and I emailed you on a Sunday. 6. When I called him again to confirm that my insurance would not cover the OEM windshield, he was being very dodgy with his answer. Along with the dodgy emails about it telling me to call him instead. 7. This man tried to tell me that the aftermarket windshield is IDENTICAL to the OEM original windshield. There is no truth behind this and he knows that. It is almost identical. Never exact. He's just trying to save face. 8. Got my car checked out at another Safelite facility with a guy named Luis where he did it at the parking lot of my workplace. Really nice dude and went above and beyond compared to Riverhead's efforts. He did the extra work and found out that the sensors may be the reason to the failure and not the windshield. Stating that even with the replaced windshield, those sensors would still not work. Very courteous, competent, responsive, honest, and really knows how to explain things in a simplified way. 9. Luis had his manager reach out to the Riverhead location and they've failed to get back in touch with me to get this moving along. This was done on Wednesday the day before Thanksgiving. Which I understood I would not get a response back so close to the holidays. Yet I have not gotten a response yet from Safelite Riverhead about this situation. Not once from when this review has been posted. I've given a generous amount of time for them to reach out to me and get this going. I want nothing to do with Riverhead's Safelite, but they need to get this moving forward with the Safelite shop that has jumped into this to help me. Luis has had his manager follow up with them and still days are going by with zero response from Riverhead. P.S. their waiting room is disgusting and smells like ammonia all day. Kind of a hazard inhaling those fumes for hours on end. They have a parking lot fit for a bodega. Shocked that a Safelite facility like this even functions. FURTHERMORE, they caused me H-E-Double Hockey Sticks for months all because they THOUGHT a Honda windshield would not resolve the issue. Last resort was replacing it with a Honda windshield & guess what? IT FIXED THE PROBLEM! Listen to your customers, folks.

After getting a chip in my windshield, I called Safelight and was able to get a same day…read moreappointment. The technician thoroughly explained the pros and cons of filling in the chip. I thought my out of pocket cost was reasonable. The repair looked better than I expected.

Got my windshield replaced yesterday and I was so impressed with the quality of work, customer…read moreservice, speed of completion, and even education for care afterward. They even came prepared with extra molding which worked out since I had forgotten to tell them prior, mine had snapped off a bit. not only did they cover the part that was missing, but they replaced the entire thing, and even covered up scratches on my car and taught me how to cover the rest! it's like I have a brand new car I am just so grateful.

I had a tree fall on my windshield and did not feel that It was cost effective to fix, so i posted…read moreit for sale. A1 messaged me and said they could fix it for a reasonable price. They came right to my house and installed the windshield, fixed the mangled windshield pillars and also popped a huge dent out for no extra charge. Thanks for getting me back on the road

I cannot say enough great things about Precision Auto Glass. From start to finish, the entire…read moreexperience was absolutely top tier. The fact that they came directly to me made everything so convenient. No waiting around at a shop, no rearranging my schedule. They showed up on time, fully prepared, and got right to work. The workmanship was flawless. You can immediately tell they take pride in what they do. They used OEM BMW parts, which gave me complete confidence in the quality of the repair, and they were completely transparent about everything. They also walked me through backup options in case my insurance didn't approve OEM, which I really appreciated. No pressure, just honest and knowledgeable guidance. Communication throughout the process was outstanding. I was kept informed and updated the whole time, which made the experience stress free. What truly impressed me were the finishing touches. After completing the job, they vacuumed the interior and cleaned all the glass, leaving my car looking better than before. That level of care speaks volumes about their professionalism. If you want amazing workmanship, clear communication, and the convenience of true mobile service, Precision Auto Glass is the company to call. An outstanding experience all around. Highly recommend.

First crew that came was honest about imperfections in the windshield and they re-scheduled the…read morejob. I had hopes that this was a good sign. Second crew that came was different and did an awful job replacing the windshield. Trim was marred, seals weren't fitted properly and the worst part, they put a nice gash on my A-pillar, did a sloppy job repairing it with touch-up paint and then lied that it was "already like that" when confronted about it. Further, when investigating a running-water noise in the windshield, found a chip in the edge of the windshield under the wiper cowl which was not disclosed to me. I respectfully gave them space to work, but I should have been hawking over them to avoid these headaches. I would recommend you go with ANY other windshield shop, even the big corporate shop probably wouldn't have done this poor of a job.

I would recommend these guys 100%! I called Rob yesterday bc i got a ticket for a cracked…read morewindshield on my bmw & had to get to fixed ASAP.. they showed up at my house today.. job done. Polite, fast, gets back to you fast. Thanks, Rob!

What can I say -- only one word comes to mind "Outstanding" called them on the 28th because…read moreSafelite screwed me over with the appointment. They came to my house and inspected my car on the 28th and said they could deal with it the following day, but the wife needed to use the car overnight, so they came back today -- the 30th. Took Jeff & Rob 45 minutes start to finish. Very professional and definitely first rate Technicians. Thanks guys !

Made an appointment at 8:00 am and did not show up until 9:00 am. Did not respond to texts or calls.read more

I've been very happy with Up To Speed Detailing. This is the third year in a row that I've used…read moretheir shrink wrapping services to winterize my outdoor furniture. They are reasonably priced, professional and show up on time They blow off everything to make sure all my items are neat, clean and packed/organized to handled the harshest of winter. It is this level of service that I really appreciate. I highly recommend their service.

I messaged a bunch of places on yelp around 9pm expecting a response in the morning to replace my…read morewindshield, NOVUS responded almost instantly, I gave him the information about my car, he immediately got back to me with a price and a time he could do it. He gave me a better price than safelite, and a much sooner date to replace my windshield. Remind you I texted them at 9pm at and I had an appointment the following afternoon. He came to my job, replaced my window as I worked, and did an amazing job. I have a wrap on my car, and he took care not to damage it. I have no complaints, windshield came out great and I will definately be keeping NOVUS's Number.

Great experience! Contacted again for a separate windshield repair a year later, and Paul is…read moreawesome! Remembered repairing my windshield prior. Worth it, as you can go through insurance, as well. He is flexible, kind, and made scheduling an appt easy. Thanks, Paul!

We came here back in 2018 to have the ceramic coating done on our 2018 Lincoln Navigator…read more It was the best choice we made, the truck is black and it still looks brand new. We have been going there ever since to have the truck serviced. This has boosted the value on the truck Great management and staff members.

From the owner: Ceramic Pro Car Coatings protect your cars finish and provides a no maintenance coating that never…read moreneeds waxing again. We also do window tinting, clear bra and paint protection film, boats and commercial vehicles and residential and commercial window tinting.

Garrett tinted a window and 2 doors for us and I have to say we are so happy with the job he did!…read moreHe was extremely patient with us and he made sure we were happy with the product. He left numerous samples and even put a sample on our door so that we had time to figure out which is best for us. Highly recommend for all your tinting needs!

Quick response to my message and very reasonable price…read more Just waiting to schedule my appointment.

My husband's Jeep was in bad shape when we brought it in to be detailed. They did such a great job…read moreon it that he received his very first duck!! (Duck, Duck, Jeep)

From the owner: North Shore Auto Spa is a professional detailing shop with a team that has over seven years of…read moreexperience in the industry. We specialize in personal, commercial, and recreational vehicle detailing. We perform interior/exterior detailing, stain removal, ceramic coatings, window tinting, vinyl wrapping, commercial lettering, mobile detailing, rim repair, paint protection films, powder coating, and much more!

Great service ! Great Value! Highly recommended!…read more Did a great job and very efficient!

Nicholas made the process very easy and painless. He found an exact replacement with the tinted…read morestripe for my 2003 Yukon windshield. He was always professional and punctual. I highly recommend him. AND he comes to you. I went through insurance but he will also work with you if you do not have glass coverage.