Absolutely terrible. Was supposed to take our car to the body shop and instead took it to the yard…read moreand impounded it Even Though The insurance Told them they were going to pay it. When it was supposed. To make its way to the auto body shop, They refused to release it. So instead of Contacting us. Which they had our phone number, but they just kept the car and continued to rack up the bill any way. 110% do not recommend!!!

These guys are the best!…read more I recently had an accident while 400 miles from home. I had the police call a wrecker. But, after Whitehead's showed up I discovered I could still drive my vehicle. Of course, I felt really bad since Whitehead's had shown up on the scene. I informed them I would be driving the vehicle. I asked them what I owed them. I figured just showing up had to cost them something. At least, it was an inconvenience. They told me I owed them nothing. Additionally, the window on my vehicle was busted out in the accident. I was concerned about how to secure the window for a 400 miles drive home. Whitehead's helped me cover the window with a plastic wrap. Now, I really felt like I owed them something for using up their materials. And, the service they provided was very useful to me. They saved me probably 2 hours of time while I had a very long drive ahead of me. Once, again they refused to take any money. Obviously, you have to charge people money to stay in business. In my case, Whitehead's helped me out in at a time when I certainly needed assistance. I'm sure they also knew that since I live out of town that what they were doing wasn't even going to get them a future customer. For that reason, I felt the least I owed them was a great review. In business it's all about character and how you treat the public. These guys are the best. If you live in the area of Maryville, TN, don't call anyone else. Whiteheads' will treat you well!

I've used Daniel a couple times when I had problems with my work truck. He was quick to respond,…read moregot to me as fast as possible and got me up and running for a reasonable price. I highly recommend Smoky Mountain Roadside

I was helping a friend who was broken down between Maryville and Sevierville. Daniel pulled in his…read morepersonal vehicle just to check on us but ended up rescuing us! Respectfully declined money AND helped me rescue a calf in the field across from where we were broken down! Great service, great guy!

My mercedes had a back tire flat and a gentleman named Lavesta came out after I contacted my…read moreroadside assistance with my car insurance (Meridian Capstone-Auto Owners) and I was so impressed with his professionalism and kindness. Excellent service! Regina Turner

I had a flat tire and called Mainstream. They arrived in less than 10 minutes and had me back on…read morethe road in less than 20 minutes. Excellent work and very fair price. I highly recommend them if you need any roadside assistance.

When my cars thermostat got stuck closed 100 miles away from home Eric from Anytime was damn near…read moremy knight in shining armor. Eric was very effective and careful with my car. As the car is lower, Eric was prepared with blocks and all the proper equipment to prevent risk of damage. The car unfortunately had to be stored overnight but was delivered from TN to WNC by 10:30 am the next day without issues. Thanks Eric and Anytime!

I had a flat tire on October 15, 2025. My roadside service sent this company. After about an hour…read morethe truck arrived. Matt replaced the tire with the spare. I told him the spare might be bad because it had not been used since the car was purchased in 2014. After he replaced the tire, the spare went flat and came off the rim. Matt drove away telling me to call roadside service again. Another hour wait and a second bill for getting the car towed about 2.5 miles. At least the second driver was courteous and helpful. I know profit is the goal of businesses, but clients deserve good service. A very bad experience! I am relaying this experience to my insurance company. Mary Turner

Went there to help me trouble shoot a little wobble in my steering wheel, everyone there was so…read moregreat and helpful!! I recommend everyone to go here, I will be back!

Went here about a month ago for a tire rotation and they also told me rear pads were low so I got…read morethem replaced I took it in because my front right tire was acting like it was out of balance and the car had a slight pull to the right they charged me for the rotation and balance and brakes over $500 granted I should've done them myself but I didn't wanna risk it considering how low they were a little while after this the problem still persisted and they told me they had moved the tire that was causing issues yet the same spot on the car was vibrating I've taken 4 years of mechanics in high school worked on all the machine drove numerous vehicles grew up with an uncle who can work on any vehicle or piece of equipment so I know my stuff for the most part I took it into Matlock tire and they told me it was out of balance they didn't tell me the tire had a hump in it like Firestone did and I believe they adjusted the alignment that Firestone did as well this goes to show do not go here yes they were nice etc but no I do not believe they take customer service and or have respect for getting customers to come back

My car was towed by this company without any prior notification, and I was charged far more than…read morewhat seems reasonable for the service provided. When I contacted the company, the owner would not even speak to me. The entire experience was unprofessional. I recommend that others be aware of these issues before dealing with this company. Zero-star review for this business!!!!!! I had to give a one-star rating because a zero-star rating was not an option!!

John went above and beyond for me and my car. H&H Towing is the best, my car was stuck at my job…read morefor the weekend and he came and got my car even when his truck was not working properly, he got my car to my house and in its normal spot with not problems. John your the best will tell everyone to use them and if i need to i will use them again.

*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

The project was to install a new headlamp assembly for my Lexus GS300 2005. First he quoted $300…read morefor the job and when I declined he lowered it to $200. It was a bit of struggle for him to take the old assembly and put the new one. On the road the left blinker is dead and I have asked him to fix it but he wanted to charge me more. I don't think this professional to charge more to fix a problem that have been caused by him. I will definitely not use his service again.