Hands down one of the best game stores in town! Staff is awesome, and the selection is great…read more There's lots of space for people to play, and lots of scheduled events between all the open play time. One of the most awesome things they have is a $5 play all day game library where you can try as many games as you want that they have available on that shelf. It's a great way for friends, family, and new acquaintances to get together and have fun. I love that all the LGS in the area are pretty supportive of one another too. It's a great community to be a part of and watching small businesses grow along side one another.

Amazing store - great location, staff, environment, and selection. I have played games here,…read morepurchased games, and currently have several games selling on consignment.

A family friend recommended giving this spot a visit in our time in Toledo. Open from noon to 10pm…read morealmost everyday, they have tabletop games that you can buy and play OR free demo games (see list in attached photos). My friends and I brought our own games to play (but ended up bringing games they already have in the free demos). They got a nice menu for coffee and teas (caff and decaf) with price range $3-6. They didn't have any empanadas, so I got their Boston Creme Cronut. It's not the freshest, so I'd skip on pastries next time and stick to the drinks. They got a menu for the holidays including the likes of peppermint mocha and gingerbread latte.

The coffee was good. The store is cool. The woman working the coffee bar was lovely. The big guy…read moremade us feel like we didn't belong. It was weird. Like he thought we were lost or something.

Great at communicating very appreciative of their customer support. Reliable and incredibly…read morepositive business experience. Even when I've had issues with an order they are prompt and very responsive! Will shop here again and again! I had an order that was pending when notified, they were very prompt and kept me posted while investigating. When unable to locate the package they were sure to make sure I was satisfied and happy with the next order I placed and responded to any question I had.

The selection of games is impressive. They have everything from smaller games that you might find…read moreat your favorite book stores, to exclusive and hard to find kickstarter games that we have only seen online otherwise. The selection is great for beginners, seasoned players, families, adult board game nights and single player games. Games we have gotten here include but are not limited to: Bardsung, Zombicide, several Japanime games, TCGs, Epic 7 Arise, Dont go there, BananaCat, Chainsomnia, Moonstone, Canvas, ISS Vangaard, Disney Arena, and so so many more. Lastly, the location is fantastic (they just moved to the new location). its in a cute little town right on the river. Scenic and pretty with extremely cute shops and restaurants. Highly recommend going here for all your board game and TCG needs. They do a fantastic job of ordering games for people that they might not carry initially and their stock of games is constantly being added to with newly released games and old favorites.

I dreaded coming here because the last time I was with a friend at a card show (it was at a mall),…read moreit was 2 of the most boring hours of my life and all he did was browse and bought a few Magic the Gathering cards. But yesterday, I went to Pandemonium w/ my husband and 2 sons. We went over to the Pokémon section, and I was amazed. First of all, I couldn't believe my older son, who's 8, totally held his own and knew what he was talking about asking to look at cards from different types of sets and versions of different values, etc. My youngest son, who's 6, was doing pretty well himself. But the thing that impressed me the most is that, the Pokémon guru, Trevor, did not talk down to my kids and try to scam them out of money. I don't know if it's because my husband and I were standing there, but all I saw were very professional transactions, ending with an official agreement-binding handshake. My husband and I were basically only there to show support towards their strong interest in something specific and would've only jumped in if things went completely sideways, but I got a feeling they would've been treated with the same respect if we weren't there, especially since my kids know what they're talking about. I'm so proud of them and so impressed with Trevor and the store in general that when my kids get older, I would be happy to drop them off for a couple of hours to battle with others while I go get some peace and quiet somewhere else.

I have been shoping at pando since they had the store the on the other side of ford rd and…read moremiddlebelt, most have seen me in and out but after tonight I am done! and its simply from the customer service of the store, Brandon would be ashamed of thease employees! The girl who waited on me should be fired straight out! I have had her a few times now and the same service, but tonight was the worst, so the store was dead it was 930 didnt get acknowldeged from the employes who were sitting around chatting away, cool ok long day, im good I know my way around the store, but to get to the register and not be acknoldge by the girl who simply wrang me up with out any words,(but she contintues to chat with her co worker) told me my total and said ya need a bag so dry like I was a bother, never a hi welcome to the store never a hey can I help you with anything never did you find everything ok, she even was sitting while she wrang me up, agin not the first time with her or a few other girls that work there. so sad I'll now take all my cash to other gaming stores. and I was a loyal customer I got everything from you guys and sent you people. train your employess better. And to the girl on the register, little girl i have been been playing DnD longer than you have been alive! Treat people with respect, you dont know crap about gaming just becouse you work at a gaming store. Your lucky I was tired I would have told you to roll a 20 sider!

Nice shop, always a really good stock of sealed and singles for TCG. Kind and knowledgeable staff…read more Always my go to spot.

Friendly staff who is very knowledgeable. The owner and manager is a very nice guy who will talk…read morePokémon with him like he is the smartest 8 year old around. They have Magic, Pokémon, Yu-gi-oh, and other role playing games. Decent prices and people are always playing in there. Bonus is your are close to great restaurants if you plan on staying and playing.

Great people, great atmosphere, great place to unwind and have FUN. And not just for DnD campaigns…read moreand one-shots, but also, Magic the Gathering, board game night, and a ton of ttrpg games for everyone to enjoy. Service is top notch. They treat you like family. $35 a month for membership is great as well. Most people spend hundreds of dollars on a gym membership and playing with their phones. You get an awesome gaming experience, plus a chance to meet and make friends with some of the best people around.

Very nice place to game in, quiet, private and the events are very funread more

Owners are very nice and have a broad range of knowledge of various card/video games. The space is…read morealways clean and the regular customers are great. The amount of product varies, but they always have some cool stuff. Pricing goes by TCG Player, so you know you're getting the best price. 10/10

In the process of saling them a 42 card list of mtg cards . I was told it could take 3 days maybe…read moresmh. When I asked why the store is so unprofessional about it's ability to purchase cards, I was rudely told I could come grab the cards at anytime. Any lgs store owners or employees know waiting for 42 card list to be assessed for 3 days is ridiculous. I literally did my tcg list in 30 minutes. Main point being know your position and hire those who know your product, seems like business 101 but I guess not. The store and it's product are all amazing, not so sure about the staffs qualifications though.

Nice selection of board games that are reasonably priced. They have all the D&D basics and a lot of…read morestuff for painting minis. Nice stock of card sleeves and deck boxes as well. Definitely worth a stop in if you need some supplies or are just looking for a new game to play.

Friendliest gaming store EVER! Staff is always there to assist with playing games. I love that…read moreeveryone is welcome.

Longtime shopper and player at Sylvan Factory. It's a really great gaming store. Todd the owner…read morehas created a very welcoming and approachable environment where the store is inclusive, very family friendly, and specifically kid friendly, running events such as summer camps and card game leagues just for kids. They have weekly events as well as larger weekend tournaments for the major TCGs such as Magic, Lorcana, Pokemon, Star Wars, and more. There's also a good selection of board games, RPG/D&D materials, and other toys and accessories as well.

The staff here are super friendly and helpful. Everything is attractively arranged and easy to…read morefind. Plenty of space to wander without feeling cramped. Great selection. I love that I can set up a recurring order so every time a new book in my series comes out I can pick it up without special ordering it. They have a nice reward system and they are just a great local spot. Jackson is lucky to have them. 10/10 would recommend.

Been coming here for years now. It's a great place with friendly and help staff. The selection is…read moregreat as well as the value. I always look forward to going there on Wednesday for new comic book day. It's the best part of my week.