1. Acres Cannabis

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Las Vegas, NV

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Acres Cannabis

3.6 (174 reviews)
Updated over 3 months ago

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Reviews With Photos

Yeah like I will wait for you to email me if anything changed! No thanks , just lost your best customer.
Behnoosh S.

If I say I was acres customer over a year and been shopping there 6 days a week , I haven't lied. And now after the pandemic shut down they've emailed me(a medical patient medical ID , and 3 form of IDs to match) that they cannot help me out because I don't the lack of Nevada state ID. A TOTAL AND COMPLETE BULLSHIT. People don't shop here. All other dispensaries have dropped their prices and I've ordered from NuLeaf and it was sooo easy and professional In less than a hour I got my supplies.

Gorilla Glue #4
Matt R.

Visit this past weekend at the Underground I forgot my bud tender's name, but he was extremely helpful. Got some really good deals. I did get one bag that I paid full price for that was dry and dusty. Seems like the bags that have a clear window tend to dry out faster. Old Pal Adds a packet to prevent buds from drying and even though the flower was 6 months old it was still relatively fresh because of it. Regardless a great place to visit. Whomever reads this be very careful what you purchase and squish the bag before buying.

Jerrilee C.

IMPORTANT: Do research on other delivery services with other dispensaries before you consider Acres. Let's start off with how much I was lied to and was fed misleading information among the 4 different outgoing phone calls I made to 3 different staff members, concluding with the shift manager (I will not mention names, out of respect). I am aware and have been nothing but understanding towards Acres new delivery system during this LV quarantine. I too work in a field with changes among protocols and services in relation to COVID-19, and in the health care field we are too adapting, still assuring regards to servicing our community. With consideration, I understand that with all the orders and phone calls the staff receives can become overwhelming, but I cannot stress enough how immense my frustration on my part has been. Per. the uploaded photo in regards to delivery instructions, I have and completed my part in what to do. What to expect? Now that's a total misconception and not acceptable. Every visit to Acres I have purchased 1oz, which I intended would be continuous receiving our business up until today. My girlfriend and I ordered 1oz around 10pm the night before our "delivery day". I was given the information that deliveries would begin at 10am, and that we would expect a 1hr in advance phone call from the delivery driver. We waited all morning, all afternoon, and all night without one bit of communication besides the communication on my part, where all I wanted was a truthful answer. I was told my delivery was in route - a lie, my delivery was on the way soon - a lie, I was put in the 2nd delivery route - a lie, I would receive a text and phone call this time, - a lie. Now the worst part? Was being told they had been receiving so many calls and orders the same day, which only made me question what happened to my order that I placed in advance?? It all came down to the 4th call in which I asked to speak to a manager, who only interrupted me by letting off his frustration over-talking me without letting me finish my question, with him explaining how their staff is trying to work with the state requirements, among training their new staff and trying to work a better process with the delivery system. The end result was being told I had to wait another day? Without an apology or a solved solution. With no hesitation I had to cancel my order. This wasn't the first time Acres provided me with misinformation effecting me in outcome. I let it slide the first time, but this time, unfortunately Acres will lose my loyal customer service.

Meghan M.

I was referred to Acres by many people, so I decided to take a look. Being in the industry I have high expectations of anywhere I go. So I walked in and was greeted by a pleasant security guard who told me to see Courtney at the front to check me in. She kept the small talk to a minimum, but did make sure to say happy birthday even though it was a week ago, which was considerate. Anyway, I walk in and they have a line. Not a medical and recreational. Just one line. Personally,as a medical patient I feel they should have separate lines for efficiency, but I'm just a patient! There are some people that have debilitating conditions and can't stand for long periods of time, so I can see that being a disadvantage for other medical patients. Hopefully something changes to where medical perhaps has a priority, also because recreation wouldn't be here without medical folk, mind you! That's my only downfall, but the customer service from Sabrina took all that off my mind. I was venting about my birthday and how it didn't go as planned and Sabrina made sure to turn everything around. I mentioned how as soon as I flew back into town from my trip, I needed something to get the edge off so I went to Medizin right by my house. I wasn't thrilled with the price of a single joint for $17. But I needed to get in, get out, and get on with my night so I got it and left. I ended up telling myself no more Medizin. I'm a spoiled Cali girl and used to those prices and bargains, so the taxes and inflation in Nevada irks me. I literally have to force myself to spend money at dispensaries out here. I was able to snag 3 house joints and a birthday joint for $22. I took advantage of my medical card prices, industry discount & first time special. And because Sabrina took care of me for the referral, my birthday being not so great and coming down from the other side of town. I can't wait to come back. The clothing line they have is so cute, and I just really want to dabble into more of their products. Like the CBD bath soak & the concentrate lineup. Ahh! Y'all made my day!!

Rafael R.

This place is awesome. Love the farmers market. Natahsa was so helpful. I live on the other side of town and it was totally worth the drive. Update they take credit and debit for a $3 fee.

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They changed ownership and they don't give medical prices for medical patients, greedy focks!

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Ask the Community - Acres Cannabis

Are you open? Are you still selling 100$ oz?

Coming from out of town, can we buy without a card?? Thx.

Yes! All you need is a valid identification or passport stating you are at least 21 years of age !

Is it recreational?

Yes it is.

View All 6 Questions

The Dispensary Decatur - a 7 MONTH OLD CART

The Dispensary Decatur

4.1(611 reviews)
4.4 mi
•$$

The Dispensary at Decatur and Eastern Aves have the widest selection and the best prices on carts…read moreIn Vegas. The staff at both locations are always super freindly and knowledgeable about the products. Jesse James over at the Eastern Ave location always goes above and beyond. Take care of that employee bc he takes good care of the customers.

As a VIP, medical, and pickup patient, I wanted to bring a recent experience to your attention…read morebecause I genuinely believe it deserves your awareness. I have been a patient at this location for more than eight years. That kind of loyalty is earned, which is why this experience was so disappointing. I have continued choosing this dispensary over countless others because of the service and consistency I have received over the years. My interaction with Alfred fell well below the level of professionalism I expect from your brand. Rather than answering my questions respectfully, he was dismissive, condescending, and lacked basic customer etiquette. Instead of educating a customer, he made me feel as though I was asking foolish questions. No customer, especially one who has remained loyal to the same location for over eight years, should leave feeling belittled. As someone who regularly reviews businesses, I know exceptional customer service is what creates loyal customers and positive word of mouth. Poor customer service has the opposite effect. After this experience, I understand why this location has accumulated so many negative reviews centered around customer interactions. One employee can have a significant impact on a business's reputation. Alfred's communication style is undermining the customer experience and, in my opinion, diminishing the reputation of your brand one interaction at a time. I am sharing this privately because I believe owners deserve the opportunity to address concerns before loyal customers simply stop returning or post public reviews. I hope this feedback is received in the spirit it is intended. Coaching on professionalism, customer etiquette, respectful communication, active listening, and de escalation would greatly improve the experience for future customers. Thank you for taking the time to read my feedback. I sincerely hope it leads to positive change because your loyal customers deserve the same level of respect that keeps them coming back year after year.

Photos
The Dispensary Decatur
The Dispensary Decatur - What my live resin cart looks like

What my live resin cart looks like

The Dispensary Decatur - Happy, healthy pups

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Happy, healthy pups

Acres Cannabis - cannabisdispensaries - Updated October 2026

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