The customer service is outstanding . The staff is very helpful picking new strains The selection…read moreis abundant

I've been going this place since the day it's been open last couple of months they have manager she…read morethink she's owner and telling off everybody for that reason I will not go back for this dispensary so they can get their shit together.

Best service in town even during these hard times!!!…read more A1

Call order in you wait in the drive up and even if you place that order on line it's never ready.read more

My friend and I drove all the way here, only to find this place doesn't exist!!! And there isn't a…read morephone number listed! #wasteoftime. #ididntwanttoleaveastar.

These guys are TOP notch thanks again 702patientsonly@gmail.comread more

Planet 13 is a cannabis enthusiast's dream! I prefer to smoke over drinking, so the consumption…read morelounge was my first stop. We had a very cool tender who took the best care of us, answering all questions patiently and never once did we feel rushed or like we were up against the clock for the 90 minute session. The cocktails? Divine. The prerolls were sublime. Dazed! is clean and decorated with great fun and enthusiasm. The dispensary and other retail sides were so easy to navigate--seriously all the staff here are welcoming and helpful and willing to answer any and all questions you might have. I'll come back for sure the next time I'm in town. Remember: Cash is King!

Having multiple challenges with on line, delivery orders. The department is very dysfunctional &…read morerandomly cancels orders. I placed a large order last night for AM delivery only to learn that it was cancelled- this is the 3rd time. Also, I believe that confirmed items in my orders were pulled to accommodate someone else (especially on sale items). Not very customer service friendly especially with repeat/medical patients. Losing confidence in their operation. Once an order is confirmed- that should always stand- if a change is required due to inventory mistake- call the customer, at minimum. Same with order cancellations. A basic courtesy. When did caring about service exit the building? This is an unethical business practice!

I spoke with a kind representative today, after them trying to reach out to me a couple of times…read morefor more details. They informed me that today, February 6th 2026 they have officially opened their drive thru to pre made orders only, no walk ins orders at the drive thru. I want to thank Zen Leaf for making me feel heard and valued as a not only a customer but a human being. Thank you

Good quality, efficient service! Easy online service and pick up! Every time I'm on this side of…read moretime I make sure to do an online order and drop by to pick up. Never been disappointed.

Best place to either get your medical card for the 1st time or renew. Been going for almost 10…read moreyears now. Worth it. Reduces the sales tax from 20% for recreational to 8% tax to medical. Fast and easy with quality care. They will walk you thru every step

Walking in, greeted kindly and in urgency. They care for their patients. Great Medical Clinic, for…read moremany people; either that have chronic pain/illness, anxiety, depression, etc. They specialize in many needs; In need of a marijuana medical card? 1-2 years, come here! Highly recommend.

The store itself is clean, well-organized, and has a great selection of products to choose from…read more The team took the time to answer questions and gave helpful recommendations without making me feel rushed. What really stood out was the customer service--friendly, patient, and genuinely focused on making sure I left happy. I won a FREE gift for my birthday!! Overall, a top-tier experience. If you're in Las Vegas and looking for a dispensary with great vibes and even better service, this is definitely the spot!

-Best Price's in the City!! Joe is dope!…read more Iridian is cute, And "Strange" is my favorite budtender! Check em out!!

This is one of the only places I've found that will bring something to me anywhere. You guys rock…read moreand thanks for making a bunch of old guys able to sleep well tonight! We will be back!

We had a delivery over a week ago and let me suggest to everyone if you use their services, don't…read moreeven bother with the joints. They're rolled horribly loose and you can't smoke them. It was a waste of money. We had it delivered around 3am and it took well over an hour and a half to get it so we didn't want to call back and wait even longer. We ended up re rolling one ourselves after wasting 2 joints trying to smoke them. After sending a message explaining our disappointment, a week goes by and I get a response saying there's nothing they can do (obviously now since it's been over a week) and basically we just shouldn't have smoked them. We were only there for 2 days so there wasn't a whole lot we could do about it. So it was a shitty experience and really frustrating "customer service". Im giving 2 stars because the small amount of weed we were able to smoke was good quality.

Fast service to receive a MMJ card. One hundred percent recommended. I got my approval and…read moretemporary card the next day.

If you're looking for a medical marijuana card in Nevada, this office will likely get the job done…read more The waiting room feels more like a holding cell than a medical office, and the overall experience is far from what most people would consider traditional healthcare. The doctor has a very unconventional personality and seems focused primarily on evaluating and approving cannabis cards. I asked about an unrelated medical procedure, and he quickly told me I didn't need it, which at least saved me from pursuing something unnecessary. If your goal is simply to obtain a marijuana card with minimal hassle, this may be the place for you.

Easy online pick up thru drive thru. They have good quality products…read more Kiva Live resin edibles are the same price they were 4 years ago. They're nice here for the most part.

I have enjoyed my experience at NUWU as the front staff is very helpful and knowledgeable. Proceed…read morewith caution when your order comes out. 1. Wrong tickets in the trays meaning my name but not my order 2. Short changed, caught before leaving 3. 3 different orders were short, I caught this as they were putting the items in the bag. Each time I was told, sorry about that we are short staffed in the back 4. Last order was short and I didn't catch it till I was home. Called the next day and asked to speak to someone about this and got the run a round. I then went to NUWU and spoke to a "Supervisor" who listened to my concerns and ask for my name and numer. She stated that she would pass it along and someone would be calling me. Its been almost 2 weeks and no calls and they have my money and the