Stayed at Acorn Rental property at Bass Lake 6/07-6/12, 2026. Would give less than 1 if possible to rate realty alone. Poor communication and short non responsive comments in the chain of communication before rental. House was ok, but not 5 star. Private dock very unsteady and beach somewhat dirty. Master bathroom has poor access to shower with door unable to open wider than 2 feet and glass door will hit the corner of the sink. VERY POOR DESIGN. 1. Billed erroneously months before payment due. I had to contact them to rectify. 2, Direct questions asked about specific amenities not seen on list and referred back to list. No direct answer until pressed as crockpot SHOWN in pictures but told cuz they won't replace if broken or missing they don't list it it. 3. Also another guest mentioned they were glad for use of wagon and beach chairs and when asked about those the reply was "......all amenities listed...."which these items were not on. Yet when in confrontainal conversation during out stay about frustration with trash ,we were offered use of these items which were in the basement. 4. Dirty laundry from previous renters left on front porch upon our arrival. Half used roll of paper towels and one extra roll left and in 4 bathrooms, half used rolls of toilet paper and one exrta roll in a couple of baths left for 12 people. I had to request extra. 5. The trash dumpster filled to overflowing upon our arrival and when realty questioned about this their comment was find the metal trashcan, of which there was one with no lid and place it in garage. In that area by the dumpster were also a stack of plastic trash cans with filthy water and debris also with not lids. 6. Listing wording regarding garage........" "The garage is not part of the rental" so we had absolutely NO idea what was meant by garage until a heated conversation with the realty where it was stated ".....we told you to put trash in garage.l As we found the metal and other plastic trash cans next to trash dumpster in the overhang area in front of garage, we assumed that was where we were to put trash. 5. Finally in the heated exchange were explained how to access garage, which was thru the house through a door in the house which we had never opened and which we had NO idea bout as were told garage not part of rental. Ended up spending hours picking up yucky trash the the crows had scavenged, hosing down steps and driveway and were blamed for this occurrence, even though explicit directions regarding how to access garage for trash were NEVER given. And we followed rule given re NO ACCESS to GARAGE. I admit I was rude to whomever I spoke to on the phone as was extremely frustrated and angry after all of these miscommunications by the realty. read more