We ordered a LOT of wood in several different kinds from Wes Vice for our new house. First, of all…read morethe wood and cut were high quality. Second of all, the customer service of everyone we encountered was exactly what we all remember customer service being like back in the good old days. From Wes himself down to the guys who delivered the wood, everyone seemed happy in their job and it reflected in their attitudes towards us. We also ordered wood from two other places, but Wes Vice's wood was the easiest to work with because the lines were clean and straight and the edges fit together perfectly whereas the other stuff required some finagling to get it to fit right and stay straight. What really won us over though, was a miscommunication regarding the cut of our wood. It wasn't what we thought we had ordered. When we expressed that to Scott, he and his team picked up the wood, brought it back to the shop, recut the edges the way we wanted them, and redelivered the wood to our house all without charging us AND with a positive attitude. The way they handled the whole process was top notch. We will be ordering ALL future wood from these guys not just because of the awesome customer service, but also because of the quality of the wood and cut.

Have been in this business 3 times in early 2018. I respect…read moreand appreciate small family business. I'm one myself. The owners would benefit from customer service training. Went in to buy a router bit. It turned into an ordeal. They Couldn't find the key to router bit case. The woman goes to answer the phone leaving me standing at the case. She takes multiple calls and waits on two customers. I'm still waiting. A employee sees me standing at the case and asks if he can help me. I say Yes, I need that bit. He unlocks the case and hands me the bit. I walk over to pay for it. The woman asks me how I got in the case. I tell her. She freaks out and leaves to go find who gave me the bit. I left and went to Lowe's for router bit. Go back for a custom piece of S4S poplar board. Talk to a guy in the back who writes what I need on a piece of paper and tells me to have the woman at front desk to price it. The woman interprets the note incorrectly. I tell her what I want. She says that's not what is written on the paper. I say Fine and tell her what I want. She then starts asking me again what I want. I start telling her. She talks over me before I can finish the answer then asks again what I want. I then change my tone, body posture and volume to say, "Ms I've been telling you what I need. You aren't listening. Please stop talking over me and listen". She stands up says "You're a man, this happens a lot. I'll go get my husband so you can talk man to man" I walk out. I won't go back there no matter they might have what I need. Poor customer service skills.

I should have written this review months ago! If you are not…read moreusing Moore Supply for numerous options, such as: Kitchen/Bathroom sinks, Bathtubs, Toilets, Showers, faucets, etc....you are doing a disservice to yourself! They are not only kind but helpful in every aspect! I had no idea they existed until Harvey came to visit and believe me, they have been SUCH a HUGE help to my husband and I! Derrick Leger has been SUCH a HUGE GODLY BLESSING and I wanted to thank him publicly! Ben Brahmin has also helped us tremendously! Go to Moore Supply, check them out! THANK YOU to all the employees! Y'all are AWESOME

I would not recommend going to this place. I would give zero stars if I could. They have horrible…read morecustomer services and in my opinion have incompetent employees. I placed an order and through no fault of my own had not received it after 3 months. I will not be returning and I would advise anyone else considering this place to buy products for their home to go somewhere else.

The work completed did not align with agreed upon expectations. I was asked to return 3 times and…read moreeven after 3 attempts were made, the owner and technicians failed to deliver services in a manner consistent with professional standards. unacceptable.....

Can't say enough good about this company and their employees from the people answering calls to the…read moreglass workers! Really, where service, prices and quality everywhere is tanking, A-1 Glass rises to the top with steady quality work and caring staff. Very nice price too! Just got a new window and fast. Needed them about 5-6 years ago and same superior job in every way! Thank you.

I just bought a bunch of laminate flooring and vinyl floor. Had a great experience with shaquanda…read more She is the person to see. Full of energy and ready to find you what you need! I highly recommend surplus warehouse and especially shaquanda. She needs a raise let me tell you. Much love!!

purchased kitchen cabinets. i did the measurements, they got me everything i needed. cabinets…read moreworked perfectly. great customer service and prices.

I'm active duty US Coast Guard and am transferring from Northern California to Florida with my…read morewife. We began our road trip from CA to FL about 3 weeks ago. We stopped in Houston Texas to see some friends I was previously stationed with. Sadly, we woke up at 5am the morning we were leaving to get an early start to find my brand new truck and our Trailer we are hauling with all of our life in it broken into. We Attempted a tape job on our broken window. But with weather conditions and traveling with 2 dogs we knew we needed to stop and get the window fixed. We called Binswanger Glass and they quickly got our glass and had our window replaced all in under 2 hours on short notice and with a full shop. They even allowed us to come inside and bring our dogs in while we waited. The front desk staff was extremely apologetic for our situation even though it involved no fault of theirs. I can't thank the entire staff enough for making this process so quick and easy during such a stressful time. Especially being on the road, away from home, not knowing anyone anywhere.

Someone from Binswanger came out and measured my window over two weeks and they have yet to call me…read moreback about the cost of replacement. I don't know if maybe they are understaffed at the moment, but two weeks is entirely too long to wait for an estimate. I wouldn't use them now if they replaced the window for free.

Great customer service. Very professional. Great quality. We had windows that needed repaired…read moreand they provided a perfect fit for the replacement glass.

Derrick was extremely helpful. This guy is kind, respectful, and is really, really good at what he…read moredoes. He did an absolutely perfect job on the bathroom shower glass! He fixed some installs issues that another company messed up on. I was amazed at how flawless this guys work is. And how much attention he put into the smallest detail to make everything look perfect. We couldn't be happier with the service that Johnnie and Derrick gave us. Their prices were very reasonable, especially compared to the other quotes we'd received from other Beaumont stores. We'll definitely be back.

Anyone building or renovating should be working with Lyndi and her team! Fantastic selection and…read morepricing of granite, tile, flooring and all the things! I have never had such a great experience with a company in this space.