I do not say this lightly, but these people are shameless crooks and extortionists... stay as far away from them as you can. They also do business as "NAES Central Inc.," so don't be taken in by the alias if you come across it. If you manage an apartment building or condo association, then for the sake of your residents, please use *anybody* but these people to service your elevators.
Our building - which had a non-ambulatory handicapped person living on the third floor at the time - had no elevator service for SEVERAL MONTHS waiting for these clowns to finish the job. People literally had to carry this person AND an electric wheelchair down three flights of stairs every time he had to go anywhere... for months (that's not hyperbolic; we're talking literal calendar months here).
That sounds bad enough, but to add insult to injury, my condo association has been in a THREE YEAR legal battle with these douches over unauthorized cost overruns, where they tried to bill us about 260% of the quoted price. After negotiating in bad faith from the outset, these slimeballs put liens on EVERY unit in the association (there are about 144), effectively keeping anyone in the association from selling -- or even refinancing -- in the interim. They refuse to lift these even after agreeing to a settlement, according to the association. Public record searches even reveal apparent attempts by them to *foreclose* on *individual residents' units* in the complex; incomprehensible! (Their original work agreement was with the management company, not any individual resident).
There is no excuse for any of this... not for services so poorly rendered, nor for their malicious and capricious business practices. I expect this kind of behavior from politicians, not from tradesmen. read more
