My experience with TMS with this organization was very unsuccessful the first time in 2019. Absolutely no change in my symptoms and it is really a difficult process, no matter what they tell you. My review though comes from the fact that they had the chutzpah to call me a few weeks ago (09/2024) with a friendly woman on the phone, asking me how was I doing? Then went on to say that it had been some time since my last treatment and that INSURANCE would probably pay again. She continued, would I be interested in TMS again or Ketamine? I said "...are you kidding. I hated the treatment and don't every call me again." Patients are just a cash flow for this organization. read more

The Doctors are great! I've had mostly only good experiences with them. However, the office staff is a different story. It usually takes at least three calls for a prescription to be called in to the pharmacy even when they say they will call it in that day. Very frustrating and a waste of my time to deal with them. Billing is also a disaster. In the past, I was overcharged twice and if I hadn't caught it, then I would've wound up paying for appointments that didn't happen. They don't send invoices so there is really no way to keep track. Just very disorganized and disappointing for an otherwise great practice. read more

I just had another round of TMS treatment from Achieve TMS. Dr. Sheth, Michael, Cecilia, Jessica and Noelle were all fantastic and professional. The quality of treatment was top notch yet again and I couldn't have asked for any better. It really did feel like a whole team was supporting me with my treatment at times. Under the supervision of Dr. Sheth as well as getting help from the financial department, I was able to do my 3rd round of TMS treatment with success. I had already started to feel the effects half way through the 30 day treatment. I am hopeful that the effects from the treatment will last me for several months or years. I am so very grateful for what Achieve TMS has helped me with. Thank you! read more

From my first visit to the office in late 2014 to my recent checkup with Dr. Sheth a week ago, mid 2016, the care I've received at Achieve TMS has been excellent. I use the word "excellent" to mean "possessing outstanding quality or superior merit." My initial contact occurred when I attended an open house at Achieve TMS in La Jolla. I met support staff member Newshaw within minutes of my arrival. I was visibly upset, so she escorted me to a quiet room and listened as I described the increasingly-debilitating effect of lifelong major depressive disorder. Within a half hour of entering the offices, Newshaw took down information to start the process of obtaining a medical insurance referral for TMS treatment. The referral came through within two weeks. At that time, Juliana and Katie were in charge of administering the NeuroStar TMS Therapy System at the La Jolla offices. Their intellectual, emotional and compassionate support had a measurable impact on the overall effectiveness of the TMS treatment. I now see Dr. Sheth for continuing psychiatric care. He offers current information and insight into managing depression and anxiety. His warmth and intelligence are a source of ongoing support as I create a new life with my depression in remission. read more

If you can avoid this place, GO SOMEWHERE ELSE! This is the worst doctors' office ever. They don't even deserve a star... AVOID THIS DOCTOR in particular --- Dr. Ruchira Densert http://achievemedicalcenter.com/about-us/our-team/ruchira-densert/ I saw Dr. Ruchira Densert 4 times and every time I see her she suggests a "new" medication but says - "Awe, if your insurance does not cover this medication for whatever reason, please call me and I will go ahead and send a prescription for your old medication". This is such a lie though. I had to request 3 appointments literally ask her for an old meds prescription. She charges $435 per appointment. How ridiculous. It's been 2 weeks now and the doctor still has not sent a prescription to CVS. It's an ongoing back and forth with the Achieve Medical Center that keeps saying you need to come see a doctor in person for prescription. ********************************************** READ THIS AND DECIDE FOR YOURSELF IF YOU WANT TO BE A PART OF THIS RIP-OFF. ********************************************* AVOID BY ALL MEANS read more

I've been seeing Doctor Sheth for the last two years. He is caring and I've been satisfied with his services. However, I've had nothing but consistent trouble dealing with the office staff, getting prescriptions written, having them available for pick up when promised, having my appointments re-scheduled at the last minute, the office staff and the doctor not relaying messages and problems with billing. Billing has been a nightmare! They require you to have credit card on file, don't send you actual bills, bill about a month behind and when they make a mistake, will not refund or re-bill your insurance company. I have been dealing with incorrect billing for about nine months! When I started getting billed $175 - $375 for my office visits, I was assured that my doctor was in-network, they couldn't help me and I needed to take it up with my insurance company. Billing brushed me off completely and had no real idea that different doctors in their practice could be billed as in/out of network. After working with my insurance company to find out what was going on, I called the office back. They were adamant about my doctor being in-network and finally agreed to call my insurance company. That's when they realized my doctor actually was out of network! They have auto-drafted my bank account about $1,000.00! They will not re-bill the insurance company and will not refund me for their mistake. They said it was too late, they'd already billed. They said they would adjust my last visit, but they wouldn't do anything about the $1,000.00 they'd already taken from my account. This also happened once last year with one of my bills and when I called, they said they were re-billing me under a different doctor's name in the group and was assured this would not ever be an issue again. Apparently, they don't keep notes in their system, don't know how their doctors are billed through insurance, will tell you that they are absolutely certain the doctor you are seeing is in-network, tell you that the problem is with your insurance company, (not them) and when they realize they were wrong, tell you that there's nothing they will be able to do for you! WATCH OUT!!! Ask for your itemized bills and DO NOT trust that the people in billing know what they're doing. read more

I am so thankful for Achieve Concierge and TMS therapy. My psychiatrists, Dr Sheth and Dr Inamdar are top notch! I suffer (ed) from depression& anxiety and was as low as I have ever been in march 2019. With the help of Dr Inamdar and Dr Sheth, and the TMS technicians I am living a healthier and happier life. They literally saved me. My relationships are richer, my heart feels hopeful and happy. I would recommend Achieve for anyone suffering in life. The entire team is amazing! I cannot thank my doctors and technicians and staff for giving me my life back! read more

Erika office staff is rude and not helpful! total waste of time Dr Sheth is great but as long as Erika works there watch out!!!

Highly recommend Ryan McNally. It is a whole different world when someone actually helps you.

My 15-year-old daughter has suffered with migraines for many years. We've been to a myriad of healthcare professionals (both traditional and alternative) and no one has helped as much as Dr. Inmadar! Particularly effective was her use of the Genomind Assay which looks at biomarkers that affect the way medications work with an individual's genetic makeup. The results of this assay eliminated much of the trial and error in establishing which medications are best suited to my daughter, thereby personalizing her treatment and saving her months of frustration and pain. Happily, she is now in great shape! Thank you, Dr. Inamdar!! read more

Everything is great about this place. Everyone is so kind and genuinely seem to care about your well being. Wait times tend to be short, office is clean and has a great ambiance. I would highly recommend this center to anyone in need of these kinds of services and can say that I have had great success with TMS. Also, the lengths that the staff goes to to make sure that you have help with expenses, including dealing with insurance, and that you are getting the care that you need no matter what is really remarkable. Couldn't say enough good things! read more

Wonderful, caring staff and excellent clinical results. TMS therapy is still so new that there aren't many (if any) providers in San Diego willing to constantly revise their treatment protocols to ensure the best possible results. I was skeptical about Transcranial Magnetic Therapy before doing it and there aren't many doctors in San Diego that have familiarity with using TMS therapy to treat ADHD so I was even more concerned. But the medical staff at Achieve TMS think out of the box and not only practice medicine but conduct clinical research on TMS so they knew exactly what to do and it's worked. My memory has improved, I'm more calm and focused and my attention is much better than it was before starting treatment. read more

The staff is wonderful! Very intelligent and really wanna help you with achieving good results Dr. Sheth is a phenomenal Doctor. He is super smart, caring, shows concern and really wants to help his patients read more

The girl who calls back, Alisha, is rude, interrupts conversation and will not answer questions directly. She is evasive, and is hiding information. When asked the difference in TMS treatments, all she could do is focus on my health insurance and not focus on me as a patient read more

I've battled with major depressive disorder my whole life. I've had periods of reprieve from the symptoms, but every 3 years it comes back - even while on meds. I spent 3 months doing electric shock therapy and that didn't work. It actually made me more depressed because I couldn't drive. TMS lifted my mood within the first 4 sessions. TMS uses extra strength magnets to activate your frontal cortex to get everything working right for the depression symptoms to be alleviated. It's like you have an MRI machine just on the top of your head. It doesn't hurt, but is uncomfortable. They have Tylenol, granola bars, ear plugs to bite on, and ear muffs for the noise. You can watch a season of a Netflix show while the treatment is going on. Unlike ECT, with TMS you can still go to work and drive If you feel like it's too expensive even with insurance they'll work with you on a payment plan.The doctors and all the techs were genuine and very friendly. I feel like I should tip them sometimes because the service was so good. If you have major depression I highly recommend trying TMS before ECT. read more

I am extremely grateful for the Achieve dTMS treatment I received from Dr. Sheth, April, Rachel, and Dr. Fitzgerald. My life-long depression and recent worsening symptoms of anxiety and depression are in remission! I feel like I've woken up from a bad dream and am able to participate fully in my life again. Thank you again Dr. Sheth, you saved my life. read more

Dr Sheth has been my psychiatrist for the past 3+ years He is extremely professional, kind and genuinely cares for his patients Always takes the time to explain treatment options and I never ever feel judge for pressured to agree to a medication change This year, I went through a divorce, a death and a job change That's when he finally suggested TMS treatment. I was very nervous, skeptical: but Maddie the technician explained everything in detail, they did all the insurance paperwork and I started treatment literally 10 days after my decision TMS has SAVED my life. It was hard - going everyday for 5 weeks, but I am finally back to feeling myself. I feel lighter, I am not mopingor crying all the time , I have not energy and I am actually getting a good nights sleep. Thank you Dr Sheth and Achieve TMS for helping me through this. And to all the patients struggling with depression- you should give yourself a chance. Thank you Thank you Thank you !!! read more

In addition to being an amazing treatment, the TMS was delivered by equally amazing people--Dr. Sheth and staff like Juliana, Newshaw and Katie. They're excellent at what they do AND they genuinely care. After so many years of battling depression and working with more doctors than I can count, I finally found a new life again. I owe much of it to these guys. Can't say enough good about them! read more

I am updating my review based on the fact that after I posted the negative review on 11/23/16 I received a phone call from Suzanne who apologized, gave me a refund, and had my records e mailed to me within an hour of our telephone conversation. Kudos to her for her professionalism and patience with me when I started ranting about the lack of concern over the office staff not caring that I had no income and needed said records for a claim. She promised to further train staff to ensure staff was more sensitive to patients needs especially those with mental health issues to begin with. Thank you Suzanne! read more