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    ACG Solutions

    1.0 (1 review)

    Services - ACG Solutions

    Telecommunications

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    2 years ago

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    Kinetic by Windstream

    Kinetic by Windstream

    (5 reviews)

    This "company" (Kinetic) has the worst customer service, and they raised the price of my service…read morewithout informing me. Total trash bag company that makes you wait on hold for extended periods of time and they attempt to bully you when you request a disconnect. Well, the last time I looked, this is still the good old USA where I can "still" do business with whom I choose to do so. Listen up Kinetic/Windstream: if you want to get , and retain new customers, then improve your business practices. It's pretty simple.

    RUN FAR AWAY FROM THIS COMPANY IF YOU CAN! It is the only option where I am in Rabun County. We…read morehad service installed 3 years ago -- at the time, the installer told us we needed TWO ports but only ONE port was available. He installed it anyway. We've been paying ever increasing rates for "up to 10MB" per our bill. All the customer service reps in Puerto Rico say our internal paperwork says we have only up to SIX mb. So we're paying for 10MB and 2 ports but have only 1 port and up to 6mb. We've repeatedly complained that A: every single day we have outages, lags and blurs if we attempt to use more than 1 device. B: with 1 device, we get 6mb maybe, sometimes. With 2 or more -- forget it -- we get 1mb or 2mb or maybe 3mb. They refused to send a tech out until finally today. We had finally reached a human being who listened and could see that we had only 1 port but needed 2. We waited all day for the local tech --- only to have him say the paperwork wasn't done correctly -- it should have been written up as a service call. He understood all about the port situation and said he'd speak with "Zach" in Hiawasee and Zach would get us squared away. Zach called us a short time later -- he is in BILLING! Not tech support so he was of no use to us and he transferred us back to Puerto Rico and the same useless tech support we have been dealing with over and over and over. We're calling a Star Link installer to meet with us next week at our home. It has been an absolute nightmare trying to get anywhere at all with Windstream and trying to get a technician to come out to see if there are any ports available now or to see if our installation was not done correctly. We have not gotten what we are paying for for 3 years now and feel like we are owed a gigantic credit.

    Halski Systems

    Halski Systems

    (1 review)

    I have been so impressed with Halski over the last two years. As a dentist, IT is such an important…read morepart of what I do. I am very picky about the security of my patient information and I cannot work if out software is down. They have always been extremely quick to respond and always kind, even when the answer has been simple user error. They are a joy to work with and I feel confident that my patient information is well backed up and stored with the highest level of security. I recommend them to everyone I know that mentions that they are having IT problems! They are worth every penny!

    From the owner: Whether staying connected with existing clients or effectively targeting new prospects, running…read moreyour business requires a sound computer infrastructure. Reach your company's objectives with sound solutions from the talented team at Halski Systems in Gainesville, GA. This trusted communications partner is dedicated to offering comprehensive IT support and personalized plans of action. Driven by a passion to enhance your company's ability to operate at a high level, these experts provide cutting-edge IT support. When unexplained issues arise at your office, an in-house call team will quickly act to restore your network. With real-time monitoring and the latest technology in the field, you can count on receiving live technical assistance when you need help the most. Are you searching for a new voice provider? Let these professionals put their 20+ years of experience to work for you. In addition to industry-leading IT support, this reliable team offers a network of dependable hosted voice providers and PBX vendors that will adapt to your company's specific VoIP needs. As a Better Business Bureau® accredited company, clients will benefit from detailed customer service. Feel free to discuss potential opportunities in the areas of cyber security, data backup, and cloud storage with well-trained staff members. Additionally, they offer competitive prices on all managed solutions and technology services...

    Knoxville IT Pros - Tech solution for your conference room

    Knoxville IT Pros

    (1 review)

    I recently ran into a hardward (card) issue with my laptop, stopping me dead in my tracks - no…read moreinternet access. After trying every avenue to regain access I finally waived the white flag. I searched for a skilled and reasonably priced service to stand in and fix my issue. After contacting several groups, I opted for IT Pros due to their response and willingness to take on the work. For me it was easy to drop off the laptop and let Chris do his thing. He confirmed the faulty part, ordered a new replacement and within a couple of days it was back running fine. Highly recommend this group for your IT issues, having been an IT recruiter in my past working at Software firms it was easy to see this team walks the talk.

    From the owner: TECH Made Easy. We’re a locally owned IT tech solutions provider dedicated to keeping your…read moretechnology reliable, secure, and stress-free. Our expert team specializes in repairs, upgrades, project management, troubleshooting, and ongoing support—so your systems run smoothly when you need them most. Home or business we are your LOCAL technology problem solvers! With proven expertise in IT infrastructure, telecommunications, and security, we serve both businesses and homeowners with solutions tailored to their unique needs. Whether you’re managing a company network or protecting your home systems, we provide the knowledge and support to keep you connected and confident. Our mission is simple: to take the complexity out of technology, so you can focus on what matters most.

    ACG Solutions - professional - Updated May 2026

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