I call them about my heater broken and they say will call back in five minute and never call back…read morethen I try call again they say will give me other call in one hour never call back. It no good business to wait long for phone back ! I go other business who will want make money !

We have been dealing with Huffman for at least 20 years and I cannot say enough good things about…read morethem. They are courteous, reliable, fairly priced and always there when we have needed them. Elliott saved us again this week when the 20 year old air conditioner in our recently new to us townhome quit in the first week of 80+ degree days hit. He quickly obtained a unit, reschedule routine service calls and had us up and running again. We believe strongly in supporting small, local business and are happy that we have stayed with the. For installation and service through the years.

This father & son team do great work at great prices. They have been down for multiple projects at…read moremy house and they have always done a great job. First I had them replace the delivery line outside of my house because that was exposed to the elements. Later on I had them over to replace all of the circuit breakers with up-to-date stuff. They are my go-to electricians.

We made calls to multiple services, not only did Dalton reply promptly but they immediately…read morerecognized the model of our furnace, they found the issue after a short while and got the heat running while they made a trip to get the needed part. They explained everything so I could understaned, a tripped resistor, and things I could do going forward to make the furnace run more dependably. Very friendly, they took the extra step of making recommendations and suggestions so the furnace didn't have to work as hard. Darron Dalton and his tech Steve really did a great job, thank you both!

I can't recommend this company enough. Family run, respectful and fair prices. No surprises…read more They were very professional installing my furnace 5.5 years ago and had great ideas for the installation in an old house. Furnace has run beautifully and my heat bills were lowered considerably. When I scheduled the maintenance call, their scheduling was timely, they were prompt, professional and friendly. Did a great job. Why did I wait 5.5 years before I called for an "annual" check-up? Well, 20+ years ago, an entirely different company ripped me off. It was obvious, but what are ya gonna do when it's 20° outside? So I was definitely nervous, once bit, twice shy. But I read some of Dalton Heating reviews online and the consistently great reviews convinced me that I could trust this company to treat me fairly. They did. Again, highly recommend.

Half of our electric service went off on Christmas Eve of 2022. Premier correctly determined that…read moreit was a short in our lampposts by the road and said they could come back when the ground thawed to fix it. They did and there was good communication and the price was very reasonable. I will call them again when we need electrical work done.

So I got to say working with these guys was a definite mixed bag…read more I have a contractor out installing French doors into the backyard for my garage when all of a sudden the electric stopped working in the garage. Now I work from home out of the garage, yes even in December, so this was a pretty big deal! No blown breakers, no clear issues. I called the electrician I have used in the past but he was busy for the next week so I went on the Irondequoit Facebook page and I ended up finding these guys. Over the phone they were very professional they were even able to come out that day in a few hours to check out the issue. They arrived promptly and were able to figure out what the problem was pretty easily and the rates were not horrible. Whenever you hire a skilled tradesman you know there's going to be some costs just have them check out the problem. The issue comes with what happened after they left. They left about half of the breakers in my breaker box flipped for some unknown reason. Maybe it was part of diagnosing the problem but they were the breakers that I was having an issue with. Where it gets worse is that one of those breakers was to my hot tub! I'm a new hot tub owner and we've only had this thing for less than 5 months. Turns out when you shut the power off to the hot tub it resets all the settings including the heater! Nothing God today was a super warm day and we tried to go in the hot tub only to find the water was 67° not 100. If we hadn't caught this now then the water would eventually frozen over the winter and destroyed the hot tub. As it is I'm still out a fun day with my family on this unseasonably warm day. I'm not saying not to use these guys if you need some electrical help but I'm definitely saying double check their work and make sure that everything is as it should be before they leave.

Update: In addition to the fire hazards and repeated failures, the unit has also developed a…read morepersistent leak. Despite claiming in his responses here that he would make things right, Jake is no longer willing or able to contact me directly to resolve the situation. Instead, I'm left dealing with yet another round of service fees for problems that were never properly fixed in the first place. The leaking part in question can be purchased online for $60-$100, yet Turnbull wants to charge me $169 just to come out and tell me what I already know--that the same issue is recurring because nothing substantive was ever done to repair it. Now that the unit is "out of warranty," I fully expect they will find more problems and hand me another list of expensive repairs. Turnbull's refusal to stand behind their work, their avoidance of accountability, and their unwillingness to escalate customer concerns to management make it clear: this company puts customers last. Avoid Turnbull Heating and Cooling at all costs. Original Review - I am beyond disappointed with Turnbull Heating and Cooling and strongly advise against using their services unless you enjoy paying for poor-quality workmanship and constant repairs. I had my furnace installed by Turnbull in 2021, and it has been nothing but a headache ever since. I've had multiple service calls due to the unit not working, including two terrifying instances in less than a month when the wiring short-circuited and literally caught fire both times (photo attached). Now, in the middle of winter, I'm dealing with yet another issue--this time, the heat strip needed replacement. I decided to call Turnbull because they installed the unit and I assumed they would take care of yet again another issue. While the part was covered under warranty, Turnbull refuses to cover the cost of labor, leaving me with a $419 bill ($169 for diagnostics and $250 for labor). I've never heard of a warranty that only covers parts, forcing customers to pay out of pocket for issues caused by poor workmanship. When I reached out to Amana, the furnace manufacturer, they explained that their warranty doesn't cover labor because they can't verify if the unit was installed properly to begin with. This points directly to Turnbull's shoddy installation and lack of accountability. Save yourself the stress, unsafe equipment, and constant expenses. Avoid Turnbull Heating and Cooling at all costs. Their poor-quality work and refusal to stand by their installations are unacceptable.

They canceled their scheduled appointment an hour before they were due to show up at my house after…read moreI had already taken the time off work...twice. When I explained this to them the second time, they said "okay, nevermind, we will send someone today." No one showed up. I called again to make sure they were actually sending someone and I didn't take off another day from work for no reason and she assured me that I was the next stop on the technicians schedule. Nope. No one. Called again and they said someone would call me back with an update. No one called. Some of the worst service I've experienced in a long time. Won't ever use them again.

Nash Electric did an outstanding job! They were professional, fast, and their pricing was very…read morereasonable. The quality of their work exceeded my expectations, and they made the whole process easy from start to finish. It's hard to find a company that's reliable, efficient, and fairly priced, but Nash Electric checks all the boxes. I highly recommend them to anyone looking for honest, high-quality electrical work!

Great service! Juan was very helpful with all our AC unit needs. Great at communication and helped…read moreget our AC running like it was brand new. JJB has always come through and is fair in price.

We have always wanted to support someone in our area and found out about his business through our…read moreneighborhood. Juan was very professional and thorough. He cares about his clients and knows his work. He explains your situation in a way that you would understand. He also gave us a great recommendation on ventilation in our upstairs bathroom and told us rebate offers through RG&E. He is very personable, affordable and goes beyond what you would expect in customer service. The best part is he's considerate about your space and uses disposable booties when stepping into your house which I always appreciate. We would highly recommend him!

I can't say enough about frank & frank. They r a wonderful company And they always do a wonderful…read morejob. Carlos was here today to do maintenance on my ac and furnace and he was so thorough with everything and just such a nice person.

I called them up Wednesday morning 11/12/25 because i didn't have heat and left information with…read moretheir AI answering service and never heard back from them.