Others have said it and I'll echo there comments -- this place is dope!…read more Forget the big boxes - you get the same products and just as good pricing here - but you get a family biz., great service and a chance to keep the $ in your community. I'm new to town and have had nothing but fantastic experiences shopping here.

This place is amazing. 10 stars. Have been coming here for 20 years (I'm 32 now). Someone needs…read moreto give the OG guy a golden retriever puppy and a huge tip.... Someone really works hard behind the scenes and I think it's him. But the guy looks sorta sad these days, I wonder what happened. We need to make sure this place stays around. Also..... they hire local kids to work the floor and everyone really goes the extra mile. Places like this really need to be recognized. Also... THE HARDWARE SELECTION IS UNBEATABLE.

Customer service was terrible.. Gianina who "helped" me and my elderly father out with our exchange…read morewas extremely rude making smart comments and remarks about an item we wrongly purchased just minutes before..

I seldom leave reviews, but today I had a very pleasant interaction with Steve from the paint…read moredepartment. I couldn't figure out how to leave customer feedback since it's not on the receipt. He was beyond helpful while I looked for the right paint for a DIY project. He was kind and had the right recommendation. While I waited at the register, I realized that I needed and additional can, and he went to grab another can for me so I wouldn't lose my place in line (which was very long) this interaction makes up for all the less than friendly interactions I've had at Home Depot. We need more people like Steve in the paint department!

Ordered online and my order was delivered in 4 days. The…read moreproduct was as described. I would definitely buy from the Tool Nut again. They have great customer service.

The Customer Service for Tool Nut is absolutely horrible. The expensive Festool Limited Edition…read moreGuide Rails were absolutely destroyed by Fed-Ex (Not Tool Nuts Problem), They quickly replaced the item, unfortunately the replacement item was delivered to the wrong address, Customer Services solution was for me to go look for my lost items, I am a very busy person, l work many, many long hours in which I repeated to Jon Rothman in Customer Service, Weeks would pass before finding out that they were replacing the item FINALLY only to find out he purposely shipped the item to the neighbor that he suspected the last was one was shipped to and basically told me to deal with it, and to I ship back the supposedly lost replacement item. Absolutely unprofessional results, I have dealt with so many companies, ordering thousands upon thousands of dollars of tools and Tool Nut takes the absolute crown for the worst Customer Service experience. Tool Nut shipped replacement items twice to the wrong address, then telling me that it was my problem, and I should deal with it, go retrieve them, oh and please return one of them, In what universe is this good customer service. Jon Rothman is not a kind compassionate, or understanding human being. You give a small family business a chance, and they treat you like a criminal.

After speaking to the owner and having him review our order and him taking the time to understand…read morewhat went wrong. We are satisfied with the resolution that we were able to work out. I appreciate being able to deal with the owner directly.

Wonderful experience here at King Lumber! The employees are super helpful and informative. Doesn't…read morematter if you are an experienced contractor or a newbie with a hobby (like me), they are happy to help with whatever you need. They even offer delivery services if you need it. Service is impeccable! Thanks King Lumber!

I'd give zero stars if I could. Their website boasts about how they are "committed to exceptional…read morecustomer service" and that "going above and beyond is an everyday occurrence at N&S". The customer service I experienced was rude and condescending. An N&S saleswoman ordered the wrong size fixture for my renovation and the showroom refused to take it back and exchange it for the correct size. After months of trying to reason with various staff, I had to take N&S to small claims court. N&S agreed to reimburse me for only half ($1200) and made me keep the unusable vanity. REALLY??? "Exceptional customer service" would have been to reimburse me in full and then sell the vanity to someone else, especially after I purchased over $7500 worth of fixtures from them. It's all about the money.... I would never recommend N&S to anyone.

I went in to buy a drain for a shower. The person behind the counter immediately dismissed me,…read moresaying, "You're going to need a plumber for that." He did not even offer to help or suggest anything. Just complete dismissal of my request. He kept looking at a video on his phone, barely looking up as he told me how I would be unable to do the work myself. He then offered to help me find a plumber.

Very knowledgeable & very helpful. They have plenty of quality inventory. I use them all the time.read more

THE BEST. First rate service and inventory. Dain's carries everything from basic framing lumber to…read morespecialty finger jointed primed bead board. Friendly helpful staff and yard help. Real people who take ownership of everything they do. I won't shop anywhere else other than Dain's.

Kent Countryside Nursery has a great selection of perennials, shrubs, trees and annuals. I look…read moreforward to the planting season. The staff, are very knowledgeable and helpful. A shout out to Andrew on the team who goes above and beyond to be sure customer needs are met.

Andrew the "Perennial Guy" was super knowledgeable and as friendly and helpful as can be. We…read morepicked up some hummingbird plants to add to our yard and will be returning to pick up some other plants they grow there in a couple of weeks. Great job!