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Mechanicsville, MD

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Schoenbauer Furniture Service - The repair

Schoenbauer Furniture Service

(13 reviews)

Good news, bad news…read more Repair on my chair was excellent. No idea why it took three weeks. It was a two to three hour job. My delivery gentleman was outstanding and kudos to him. Biggest issue I have is pick up and delivery was $150.00 for fourteen miles round trip equals $10.71 per mile which is extremely excessive. Would use again but have to talk about delivery charges.

$1100 does not go far for a repair, but seems great compared to the customer service…read more This company was selected by my moving company to provide an assessment and repair for a damaged hand carved table worth thousands of dollars that was destroyed. I will not focus on the mediocre repair as that is only half the issue and not the worst part. My major problem with them is two-fold: 1) They will not stand behind their work. The repair degraded the first time it was completed resulting in a substandard product. After it was repaired for the second time they told me it will never fail again, but that they could not provide a warranty because it would expose them to too much liability. If it will truly never fail again, there would be no liability. What they are really doing is shifting the risk to me as the customer. 2) Mike made a promise to me and did not follow through. When he called me to ask that I remove my review he agreed that a hole through the top of the table was never going to be fixed to the original state and they he would send an email saying so to the move company. He never followed through with that and instead the repair was adequate, something that should have been left to an impartial party. It seems that their desire to continue to be considered by moving company for these repairs has made them happy to live with one disgruntled customer. I hope that you are not the next person to receive the same treatment that I did. Because of Mike Schoenbauer, I am forever stuck with a damaged piece of furniture with damage I was not fully compensated for, and which reminds me of this terrible experience every time I sit at it and see the damage they could not repair. I would stay away from a company that has so little trustworthiness and refuses to stand behind their work and their word.

Ace Upholstery - reupholstery - Updated October 2026

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