1. Ace Seal

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San Jose, CA

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Ace Seal

5.0 (1 review)
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6 years ago

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Linda Rost's Better Bookkeepers

Linda Rost's Better Bookkeepers

(13 reviews)

Santa Teresa

If i could give them 10 stars i would!…read more I have been using Linda Rost's Better Bookkeepers for over 5 months now and I am not only extremely satisfied, but i'm impressed with the level of knowledge, professionalism and experience they have. I received my books promptly after the priors month close out, which i never had with any other bookkeepers. Deanna, Luisa and Linda have been a ginormous help to our books and assisting us in understanding our businesses incoming and outgoing income and expenses better. They are extremely responsive ( which is important as a business owner ). I would HIGHLY recommend Linda Rost's Bookkeeping services.

I am extremely upset at their lack of service. I called their office on Thursday May 14th to book a…read moreconsultation appointment for bookkeeping services. I booked the appointment for Tuesday May 19th at 1:30 pm. I also received a confirmation call Tuesday morning, and I responded that I am attending When I did not get any call till 1:35 pm, I called their office and was told Linda would call me within 10 mins, as she went overtime on a previous call. I never received a call. I called them back two times, and now they stopped picking up. I waited over an hour, wasted my time and my partner's time. During these tough times, I wanted a reliable bookkeeper. But I am not sure if I can trust their services, if they cannot do a task as simple as keeping an appointment. Or even bother to inform the client they can't make it. Horrible reliability, stay away! UPDATE: I will now give negative stars if possible. After I posted this review, I got a call in minutes, which went to my voicemail. Louisa was the one who left it, and she told me that they are currently understaffed in the office and were so busy with phone calls and clients that they didn't get the time to call me. She offered to rebook for another day. Mind you, the voicemail came at 2:36 pm, after I posted the review. Still, giving them a benefit of doubt, I called their office back, and Louisa picked up. She got right down to let us book the appointment, and when I tried to complain about their unprofessional behavior (and that they should have told me before our meeting that they were too busy that day), she told me that I was being unprofessional and rude by calling her and then having the audacity to complain..... She practically said that since they had left an voicemail where they apologized, it should be more than enough of an apology for me. I can take it or leave it and not waste her time. And when I told her I don't want to book an appointment, she hung up on me. I am extremely thankful that this happened before I hired these people and not after. If this is their attitude with potential clients, god knows what would happen once you sign them up.

Hunt & Henriques - Hunt & Henriques weekly party where they celebrate the evil deeds they've done.

Hunt & Henriques

(71 reviews)

Santa Teresa

I spoke with two representatives. Unfortunately, my experience with the first representative was…read moredisappointing. They spoke very quickly, came across as rude, and did not take the time to help me understand my situation. I called back and spoke with Tammy, and the experience was completely different. She was very kind, patient, and professional. She answered all my questions, took the time to explain my situation, and helped me understand how I ended up where I am today with my collections. She also explained that my account is interest-bearing and made sure I understood what that meant. I truly appreciate Tammy taking the time to listen, explain things clearly, and treat me with respect. Her professionalism and willingness to help made a stressful situation much easier to understand. She is an excellent example of what good customer service should look like.

Impossible to work with, don't live up to their commitments, completely sleazy business practices…read moreand ruthless. They agreed to dismiss a suit upon settlement, but after paying them in full, they still haven't done so. In fact, I paid them off more than 10 days early, yet a week later, the case still shows as active in the superior court web portal. Every document they've agreed to produce has been like a dental extraction to actually get the document from them. They are liars, cheats, and scoundrels. Unfortunately, they obviously don't care what end customers say about them, because we aren't their target audience. The only things we can effectively do are: 1. Complain to the appropriate authorities. In California, that's the Consumer Financial Protection Bureau: https://www.consumerfinance.gov/ and the California Attorney General (if you believe they violated the law): https://oag.ca.gov/ 2. Waste as much of their time, especially their attorneys if possible (cost them as much money) as you can in the process of dealing with your case. 3. Low ball your agreements with them and negotiate as aggressively as you possibly can. Make sure they get as little money as you can possibly give them while making the process as expensive for them as you possibly can. It's all about the economics. The less they collect and the more they spend collecting it, the less effective they appear to their actual customers and the sooner we can put sleaze bags like this out of business.

Ace Seal - professional - Updated November 2026

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