He was on time, by the way he was quick coming to my hope and help me with our problems…read more He also took the time to tell us how to use the machines to have a better understanding of how the new machines work It was a pleasant experience Thank You !!!

Punctual, knowledgeable, and reasonably priced. Would happily use again. What more can I say?read more

Highly recommend this business. Came out the next day and my washer was fixed with in 1 hour…read more Professional and respectful. Pricing was a little more then what I expected but other then that perfect

What a great experience. Armen was responsive and very professional. Saved me having to buy a new…read morerefrigerator. Parts arrived early and he expedited the repair. Would definitely recommend.

Being tired of buying big box store appliances that would break every year, we researched and…read moredecided to purchase a Speed Queen washer. Authentic Appliance was the only place in the Antelope Valley (Palmdale/Lancaster CA) area. This was the first time that I had known or entered this business. The show room was a lot larger than I expected. The co-owner was very nice and professional. She greeted me right away and asked if she could show me any particular appliance. I told her our situation and she showed me all of the Speed Queen washing machines and the history of the Speed Queen. She made sure exactly what I wanted and expected from this type of washing machine. I had lots of questions and she answered all of them, and she did so by not making me feel like she was rushing me. I also discovered in our conversation that she and her husband own the store. And she does the sales portion and ordering and her husband handles the deliveries and the repairs. Then added that he does not have to do hardly any ever repairs with the Speed Queen brands, and that they own a Speed Queen as well. I liked that she didn't shy away from the "I wish it had this" or "it could improve on this" responses to me. I loved her honesty! I of course I purchased our very first Speed Queen washer. And we absolutely LOVE it. I wanted to wait at least 6 months or 1 year before making a response. I wanted to make sure that I was still happy with our purchase. We plan on moving away from the Antelope Valley. Now we wonder if we will sense our Grandkids are here. So, if we do decide to stay here or move to a better area in the AV, we will 100% buy ALL of our appliances from Authentic Appliances. And we will be needing to make that decision very soon. If we stay, we will be buying a new dryer, new refrigerator, oven/stove very soon. And once our big box dish washer breaks, we will be buying all of these from Authentic Appliance! Oh, I forgot to mention.... he delivered and set up our new washer as soon as it came in from Speed Queen. It was on back order because folks are like us, fed up with these big box crappy appliances. This machine is worth the extra cost!!!!!!!! Do not go cheap on this appliance. You will be so happy buying one of these machines.

Jeff and Stacey are amazing. Jeff's attention to detail, even making sure my appliances are…read morecentered by measuring was awesome. I highly recommend going with a local small business

I have been dealing with Fidelity Home Warranty over the last 2.5 months regarding a fridge repair…read morethey can't (won't) seem to fix. 5 companies have been to my house. I was fed up enough and decided to just have a true professional come out. Called Adams Brothers and they gave me excellent advice on how to proceed with the home warranty company and knew exactly what the problem was just from the call. I haven't hired Adams yet but if I need to pay out of pocket for repairs they will be my first call. This yelp review is for them taking time for a 15 minute call, free of charge, to give me critical information.

HONEST!!!!!!! Had a great experience with Adams Brothers Appliance Repair! He was extremely nice,…read moreprofessional, honest, and very helpful. He took the time to thoroughly inspect everything and explain what was going on without trying to push anything unnecessary. Really appreciated how genuine and knowledgeable he was. Great customer service and I would definitely recommend him to anyone needing appliance repair!

I can never give enough thank you to all the staff that helped me in a true crisis .I had purchased…read morea Frigidaire refrigerator from Home Depot 12/2/2025 and it stopped working I had the worse experience trying to get help with the warranty it was a true nightmare they tried t set up appointments with techs from Los Angeles and than I had enough and called Arrow and thank God for Gerri she was a true blessing she took the situation and had it resolved in a matter of minutes ,She that schedule me a appointment and sent Johnny a excellent Technician who had the problem fixed so quickly . This was such a true blessing as the fridge went out on Saturday and I reached out to Gerri n Wednesday as no one was helping us and Mom is 85 and i am 63 we have medications that need to be refrigerated we also lost our food and now could not replace it as we had no place to put it so this truly was a crisis and Gerri and Johnny took it as the serious situation that it was. I do not only recommend ARROW and if you have a warranty please call ARROW and ask Gerri if they can help before going through days of a nightmare like I had experienced . I could never thank everyone at ARROW for the great service and the human kindness and concern they gave to Mom and I .

They have been a community staple for decades. Whenever I have an issue or concern with Appliance,…read moreI always reach out to them first. Wishing them many more decades of Of Sucess.

Jorge was very professional and friendly. He fixed our brand new out of the box 48" Janska range…read moreigniter with no complaints even after the manufacturer themselves sent him the wrong model information than the one we have for him to repair. He spent more than 2 hours taking it apart and putting it together, testing in between to make sure he's got it right. Very detailed in his work and even cleaned up his workspace before heading out. 5 stars and we highly recommend him!

Jorge from JG appliance repair very professional and friendly he fixed my oven and dishwasher! Took…read morethe time to find the problem and showed us the problem. Clean work I'll give 5 stars highly recommend and he came on time also.

Jeff came out to our home and repaired our Samsung dryer on short notice…read more Very helpful, and great service. Will go to them again ! John

Jeff and sons was great!! I had a broken dishwasher that wasn't draining. I explained what…read moreremedy's I had tried to fix it. Jeff knew swiftly was the issue was. Within 5 minutes the dishwasher was back up and running. I would highly recommend Jeff and sons to anyone. Thank you Jeff!

Ok. I called these guys yesterday because our Dryer quit on us over the weekend. It was like 7:45pm…read moreand someone picked up. Scheduled a service call for today and these guys showed up. I was at the office and wife was home. Extremely respectful and very pleasant to deal with. The guys that showed up were awesome. They went to town on the dryer and they got it working again. Works great again. They explained everything to my wife and she was happy. Dryer fixed. Awesome price too. Sincere thank you to these guys. Happy customer Irving Jimenez

My dryer was making noises. I talked with Demitri and the next day (!) I had a repair man coming,…read moreAlex. Alex came and took a look. Thankfully nothing was discovered. The next day I noticed the dryer was not getting hot. I talked with Demitri again. After some trials we decided to have Alex come back which he did that night (amazing service!). It was then discovered that I made the boo boo of thinking I had an electric dryer! It was gas and the valve was not turned on. Alex wasted his time making the trip but he was kind about my mistake. Alex and Demitri were so helpful. I appreciate them and will be scheduling any maintenance or repairs I need with them.

HONEST, FAST RESPONSE AND REPAIR!. In the past have used air-conditioning company's from Palmdale,…read moreLancaster, Acton, and Santa Clarita for prior repairs.They over charged, left tools, never impressed. NOT THIS GUY! Diagnosed my thermostat was bad, only charged $55.00 for the call out. Knew what he was doing and did not look to make unnecessary repairs. Will use him again, and again. You want a honest repairman. He's your guy.

From the owner: Commercial & Residential EPA Certified…read moreInstallations & Maintenance Repairs and Service