So happy I stopped here to check things out. I'm a huge fan of wholesale clubs as you get such a…read morebetter deal buying in bulk vs small portions at regular grocery stores. Suns is pretty unique from your Costco and Sam's as they have a larger variety of unique seafoods. They are the only place in Houston I can find raw chicken nuggets that you have to cook fully. This means it tastes much better with less of those preprocessed ingredients. I go here exclusively for my snow crabs and beef fajitas. The quality is off the charts and the size of the snow crabs are massive compared to the tiny ones at your local grocery store. I also find some excellent authentic Asian ingredients and it's always so convenient to pop in and out of there really quickly. What I dislike about it however is their online shopping is non-existent. Their web site isn't helpful at all so don't think you can go there to browse anything. You have to go there to see what they offer. You also don't have to commit to a yearly membership. You can pay like $5 for a daily membership and buy anything in the store you want in that one trip. Save and Prosper!

Customer service sucks! False advertisement! The sign showed…read more1 pack $1.95 and 10 packs $11.95 Only had the 10 pack-asked if I could get 1 pack because that's all I needed and the sign stated 1 pack. Manager or whoever the guy was said no. I told him what the sign showed-he didn't care. Will not be renewing the membership and will tell all my friend and family who have membership here to stop buying from this place!

Five stars all around, they have excellent products at great prices, and customer service is…read morefantastic

Excellent service and knowledge. Large inventory for different applications of the food industry.read more

I entered this establishment to make a huge purchase it was very empty and not one person greeted…read moreme nor acknowledged me being there! I walked around for a few minutes and not one, " Do you need any help"! At that moment I knew I wasn't going to spend one red cent with them! I wouldn't recommend anyone to patronize this place because they have absolutely no respect for you, only your money! There are so many other places like this and better that you can do business with! I refuse to be treated as if I don't exist and turn around and spend money to help there business grow! Shop where you're appreciated! If I didn't have to at least give one star it would definitely be a zero star!

Chef Mart is such a cool place if you're a restaurant owner or even a foodie who likes to cook…read more They have all the tools and gadgets you could ever need for your kitchen. For me, the great thing is, they had the Sammic processor that I was looking for, right there in stock. That's a score. The people here are wonderful and very helpful. The key is to try to give them as much detail as you can about what you're trying to accomplish. If they know what you are doing, they can make sure you are outfitted correctly to achieve your goals. Also, if something is not in stock they can always order it for you.

I've been going to Chef Supply for years. They have everything that you need for your home or…read morebusiness and if you need any specialty items, they will bend over backwards to get it. They have outfitted complete commercial kitchens all over the Montgomery, Harris and Walker Counties and at amazing pricing. James at Chef Supply makes opening a commercial kitchen, which can be quite stressful, enjoyable and stays with you through the process, providing the most amazing customer service one can get.

Usually go to restaurant supply store off Cypresswood but found this store on google, which is a…read morelittle closer. First impression - deserted...sloppy. From the outside, doors slung open, blinds bent and inventory across the floor (not orderly). I entered, dark & junky. Service man exited a front room and within ONE MINUTE, i realized (about 20 seconds behind) that he was "going in on me!" I was not even 5 feet in the door. Outtie!! Will not return - - D E S E R T E D for a reason

I just want to say after many years of coming here I've never had a problem with the cashier but…read morelately I have been having an issue with the cashier Taliyah and nahvet they are the most rude people ever there every single time I go there there always cussing and talking about people and not paying attention to what they scan too and double scan an item whenever I let the cashier Taliyah know she caught an attitude corporate please do better in who you hire and please get rid of them I will not be coming here no more

The manager of this place is unbelievable unprofessional to say the least. I signed up with…read morerestaurant depot many years ago in El Paso Texas. I am an area manager for a large business and now utilize this establishment from time to time when we are on a pinch. I realize this isn't frequent business but it is giving my business! Today I stopped in to purchase take out ramekins. I walk in and flash my card. The TWO women up front did not tell me anything about scanning my membership card. I got what I need then stood in line to pay. I hand over my membership and the cashier has a problem. She does not communicate what the issue is and merely gets the attention of the manager on duty. He is flustered at the time after she I forma him she is unable to process me. The manager then proceeds to berate me YELLING at me stating "BECAUSE I DID NOT SCAN MY CARD WHEN I WALKED IN HE NOW HAD TO WALK ALL THE WAY TO THE OTHER END AND SCAN MY CARD AND I AM CAUSING HOM MORE WORK". I was not going to stand for this treatment so I replied with wow, I can say I've never been yelled at first of all by a member of this establishment and I have never been asked to scan my card in other restaurant depots. In the end he turned around and did what he had to do so I could make my purchase. I can firmly say I will no longer give ANY of my business to this location little or big. Houston is a HUGE city with many other options at the end of the day.

Best equipment company to work with David and Robert are awesome to work with and nothing has been…read moretoo much trouble for them and I've had to turn back stuff order more and drive them crazy. They never complained.

This place is a restaurant supply store on steroids! While prices are relative, most of their…read morewares are either competitive or lower than at other stores. The variety is what differentiates this place. As an occasional cook, the pandemic forced me to be less reliant on takeout service and to maximize my food costs. I found myself stretching my culinary skills and missing/needing/wanting certain tools, pots, etc. I did the usual visits to Bed, Bath and Beyond, William and Sonoma and Sur La Table. After visiting this place once, I have since made it my first stop. It's nice to have change leftover so I can buy actual food. So if you are a beginner cook or an experienced one that needs quality/industry tools used at the finest kitchens, you cannot go wrong. Stop by and be pleasantly surprised.

Great customer service with helpful, knowledgeable and friendly staff…read more My go to place for everything.

Excellent customer service!!' Amazing staff!! Lydia was very informative!! The whole staff was…read moreattentive and knowledgeable!! They seem to have a great selection for the kitchen!! Glad I walked in to look around!!! Would definitely recommend!!!

Think Costco or Sam's, but completely unorganized. I use the word unorganized loosely because I'm…read moresure it works for their frequent shoppers. It is located right off the Beltway near Chinatown. I came to know about this place because a coworker brought a case of frozen eggrolls to work, popped them in an air fryer, and fed the whole shift and everyone loved them. I wanted these for my house, so I joined said coworker on the weekend so I can check out the store for myself. It is a members only spot but the price for membership is super cheap. Would I get one for myself after my first visit? Eh. Not likely. They sell in bulk and the prices are pretty decent. It is also very unorganized and some things are just in plain boxes so you are buying kind of blindly. They have plenty of things you won't find at Costco or Sam's, like bulk boba items and cool snacks. They have quite a unique section of frozen fish as well as bulk produce. For me, I'll just have my friend pick up the one thing that I came for and skip the membership.

Extremely poor customer service. Employees there have never been happy. They are always seemed to…read morebe moody all the time. I had to tell them that I'm here to buy, not to beg.

Need a cast iron skillet for fajitas, a stainless steel sink or a case of glasses. Come to JKS…read moreHouston for restaurant supplies. So interesting to peruse the aisles and aisles of commercial kitchen supplies. Need a rotating grill for shawarma? They've got it. Different colored ramekins? They have a rainbow of choices. An oversized wok? This is your place. Love looking at the industrial cooktops. So many stations for frying falafel or French fries So interesting to find colored cutting boards, chefs aprons, whisks, tongs, spatulas and more. A great place to shop for outfitting a commercial kitchen.

Walked into the store ready to spend some money. There were at least 10-12 people sitting down in…read morethe middle of the store and a few associates on the floor. No one even looked up or greeted me. I walked around the store at least five minutes on both sides and again no one acknowledged me or even asked if I needed help. Not sure if it was my skin color or this is the norm for this store, but I walked right on out and spent $8,000 cash at another supplier. I'll never return to this store again. They really need to work on the culture. So sad!!

I shopped around at hardware and restaurant supply stores for foam mats. Another restaurant supply…read morestore salesman told me that Ace was the place to go. Ace was able to confirm that they had them in stock quickly and accurately. Picking them up was quick and easy.

One doesn't have to own a restaurant to appreciate Ace Mart, which is a leading local food service…read moresupplier, offering commercial grade restaurant equipment for folks in the industry or the extra ambitious homecook. They are a local chain with multiple locations throughout Texas, founded nearly 50 years ago and still run by the same family. This location in the Greater Heights area is one of 4 in Houston. Whether it's a fridge on wheels, disposable plasticware, or a nacho cheese dispenser they really have it all. They have commercial grade fryers, heat lamps, all kinds of specialty cutlery, kitchen apparel (#1), sanitation supplies, massive food scales, and so many interesting things that aren't available in most stores. I have only come away from here for utensils and table coverings, but I could envision so much more. Everything can be ordered online through their website for delivery and pickup. Shipping is surprisingly free and the customer service is on point for both the staff in store and the folks handling the online orders. I think the prices are another selling point as what's advertised online is what will be sold in the store. Whether I need a BBQ grill and metal stools for my next patio event or buffet trays for a special occasion, I know what to expect in the future for this stellar local service. __________ (#1) Chef's hats? Aprons? Done.