I took a pair of my favorite Kate Spade shoes to be repaired, The strap broke on my platform…read moresandals. they were my favorite sandals, so I didn't want to just throw them away. The strap was fixed in 1-2 days. For the work done, very good value!

There ought to be a law that when a business closes, they should have to take their website down!…read more I need a place to get my shoes repaired, and this place was close to my home, so i decided to go there after work. I work in Trenton, so after driving miles out of my way to get there, I found the shop not just closed, but shuttered, and it had obviously been that way for some time. I asked the people in the restaurant next door how long it had been closed, and they had no idea. I'm standing in front of an abandoned business, but as I looked at their website on my phone, it proudly stated that they were open for business until 6:30 this evening. Very frustrating!

I've been coming to Rocco's for years and love the quality of the work he does. Just resoled a pair…read moreof my husband's work boots and fixed the heel on a pair of my dress boots ("The other heel looked a little loose, so I fixed it for you, so you wouldn't have a problem later.") That kind of attitude is WHY we keep coming here. I just found out that he also cleans UGG boots too. He recently "moved" his shop from number 148 to 98, but is still in the same strip mall, just a bit father down than before.

Well I wouldn't recommend this business he was trying to fix shoes that weren't even repaired as he…read morewas pulling them apart be OK kind of arrogant as well

The craftsmanship was so incredibly poor that I had to ask for a refund, I am sorry to say. I…read moreusually do not write negative reviews for anyone but in this instance, I feel it my duty to warn other consumers. Roselle Shoe Repair gave me an extremely difficult time and did not refund my money until after (1) I left and came back with a police officer and (2) the cobbler removed the two elastics from my sling-backs without restoring the original elastics. So I now have a pair of un-usable sling-back heels with their slings disconnected. I should have never agreed to him taking them out without replacing the original elastics, but I am not the best at making deals under stress and I tend to concede very quickly. The cobbler refused to show his face to me and had a woman cover for him. An Old-World craftsman would have seen the poor work and just refunded my money. A true Old-World craftsman from Italy or Spain or a made in America craftsman would have never let such poor work pass to a customer. Detail shows the talent or lack thereof. Warning: I always try to pay cash to small businesses but no more. My advice is to pay by credit card. If you end having to dispute, the credit card company will always side with the customer unless there is blatant foul play by the customer. I had to add a star to post a review otherwise I would not have starred any.

I've come here for years! Today I picked up my Burberry loafers that I had brought in before to…read morehave them sew the sole. They glue them back and told me they couldn't sew them. That tells you how much they know about shoes (European shoes are not glued together) I had brought them in before and the old owner was the one that told me he would sew them for them to last longer. My other shoes didn't fix with glue as I waited. Would never come back. The glue is already separating! For glue, this guy charged me $36.00, It's already coming separating.

Was going to get rid of these Birkenstocks but they really only needed the heels repaired. Mario…read moreRossi Shoe repair did a great job with the repair!

Excellent shoe repair. My shoes weee repaired quickly and with high quality. The owner is very…read morepleasant and professional. The price was lower than I expected and I got my shoes back polished and shined. Will definitely use again.

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

- Decor - 4 Stars... Minimalist - Service - 5 Stars…read more Owners are usually around. Very friendly and easy going couple. Have patronized them for over ten years and never had issues with them or the quality of service. - Services Offered - 5 Stars (Get the clothes cleaned, altered, or fixed) - Value - 5 Stars Overall Rating - 4.75

Do NOT bring any special dresses here. I got my dress back hung by safety pins to a hanger...This…read moreruined my dress and put holes in the front of it. Keep in mind the dress had hanger straps. So disappointed.

DO NOT BRING YOUR STUFF HERE THIS MAN IS A FRAUD AND AN ASSHOLE !!!…read moreHE RUINED MY BRAND NEW SNEAKER THAT HAD THE TIP OF RUBBER JUST SLIGHTLY LIFTED !! HE ruined 130 dollar sneakers then tried to say it was from driving !!! Driving that area don't touch the peddle .. MY SNEAKER WAS WORN TWice --- I'll show before and after pictures - make sure u take before and after pictures when you go there - he don't take accountability and he lies !!!! He knows it's his damage and he fkn lies !!!! He's a piece of shit shoe maker .... What goes around comes around I hope this message ruins your business !!! Your a liar and a fraud not only did he use black shoe polish to try and cover up the the damage of the shoe - there is missing material on the front of the shoe it's all scuffed and damaged he needed to glue the tip a tiny bit of glue - he got it all over tried to scrub it off - by scrubbing it off he took parts of the material off in several places and then tried to cover it w black shoe polish ! Scam artist low life - I'm smarter than the average bear.. I used a vinegar swab over that area to see if the tip Would turn black and sure as shit it turned black so he used black shoe polish to try and cover up his damage like people are blind .. you are the biggest piece of shit!! And I hope everyone sees this and u end up closing ur store !!!

Don't use this business - he don't care about his work- he damages shoes and don't care. And his…read morecustomer service is the worst ever! I do NOT recommend!

I absolutely love going to Park Ave Shoe Repair -- I've been a loyal customer for years, and…read morethere's a reason I keep coming back. Anna and Nick are truly the best! Their craftsmanship, attention to detail, and genuine care for their customers set them apart. Whether it's repairing shoes, fixing bags, or bringing well-loved items back to life, they always do an amazing job. The service is friendly, reliable, and consistently top-notch. So grateful to have a place I can always trust. Highly recommend!

Exceptional Craftsmanship & Service!…read more I never been to a cobbler before and this was my first time at Park Ave. I recently took two pairs of boots and I couldn't be happier with the results! Not only did they restore both pairs to look amazing, but they also expertly repaired my soles, giving my boots a new life for a very good cost. The attention to detail, quality of work, and very welcoming. If you're looking for skilled cobbler shop who truly cares about their craft, and values their work , I highly recommend coming here! Make sure to be clear of your requests, be patient on waiting for the shoes since Perfection takes time. my two boots took about 7-8 days I am definitely returning for some adjustments i need and on my boots for extra height lol. Please see the pictures posted of my boots. Enjoy!