Horrible Toro repair experience…read more I own a Toro TimeMaster 30" consumer-grade mower. This mower uses two pulleys--one idler and one tensioner. While mowing my residential lawn (grass only--no rocks, sticks, or debris), the tensioner pulley completely disintegrated. When it failed, the blades slammed together and were destroyed as well. The mower has been well cared for and shows no signs of abuse. I took it to the Gil-Roy location for warranty service and received a call from the technician stating the repair could not be warrantied because the pulley hardware was "clearly bent," and that a rock or stick must have entered the mechanism. This is simply untrue--I was the one mowing, and when I removed the cover myself it was obvious that the cheap plastic pulley (sandwiched between two metal plates) had fractured and blown apart. The technician claimed he has been doing this work for 30 years and had never seen anything like it. A quick internet search shows the opposite--this is a well-known failure on the TimeMaster 30" consumer mower, with many documented cases of destroyed pulleys. Despite this, the technician tore the mower down far more than necessary just to tell me it would not be covered. I told him to reassemble it and return it to me, and I was charged a $50 bench fee, which I paid. When I got the mower back, I discovered one of the tensioner mounting screws had been stripped out during their work. I had to install a Heli-Coil to fix it. The technician argued with me about the damage, and Toro corporate was completely unresponsive. I later contacted another authorized Toro dealer, who confirmed they see this failure regularly but that Toro refuses to warranty belts and pulleys. I ultimately fixed the mower myself by installing the commercial-grade pulleys, and it now works fine. However, the overall experience was terrible. Toro does not stand behind a clearly flawed design, and Gil-Roy Outdoors in Grand Blanc showed no respect for their customer or their equipment. To make matters worse, this mower--which has always been stored in a garage--was left outside at their shop. When I picked it up, it had rust and visible environmental damage that was not there when I dropped it off. I'm giving this experience one star only because zero stars is not an option. I will never buy another Toro product, and I will absolutely never return to Grand Blanc Gil-Roy Outdoors for service.

Very friendly staff they always help me find whatever I'm looking for. It's my go to hardware store.read more

This is the new hardware store that took over the old James Lumber building behind Grand Blanc…read moreOutdoors. They've got pretty much anything you could possibly need for a project around the house. The selection of plumbing fittings, fasteners and screws is outstanding. The prices are a little higher than you'll pay at a big box retailer, but the service makes up for that. When you need something fast, skip Home Depot and come here. The knowledgeable staff will have you out the door in two minutes with exactly what you need.

Very clean and well maintained store with an excellent selection of houseplants and cactus and…read moresucculents. Friendly and helpful employees. Alexander was especially helpful with checkout and navigating through the store. It's in a great location as well, with plenty of parking and an easy in and out.

I just purchased a Whirlpool Electric Oven Range at the Hill Road Store, and Robert has been…read moreextremely helpful and provided an exceptional, professional service that was thorough and helpful.

WAY OVERPRICED!!! Service is shotty at best. Limited stock. Rude employees. Sure miss Ace Hardware!!read more

The other day an employee named Troy told a Hispanic customer that he had to wear a mask. There…read morewere serval people in the store w/o one on. The customer asked "am I the only one that has to seeing none of this people are." Troy looked at him and said "I knew I should of wrote the sign in Spanish". What a Great employee ‍

From the owner: Serving Flint Area For Over 45 Years…read more Welcome to Win's Lighting & Electrical Supply Co. We offer a wide variety of electrical supplies and tools as well as a fantastic range of residential lighting fixtures and accessories. At Win's you can get everything from circuit breakers and tools to chandeliers and lamps shades. We are located throughout Burton,Flint, Owosso and Otisville Michigan.

The value is great and the sevice is fast and the selection is so great I can find anything I need…read morehere

I'm going to make this short and sweet. This business is primarily based for business to business…read moreto sales/business owners. I recently bought the kids a Swiss Family Robinson style outdoor swing set and was in need of 3 specific screws that weren't shipped in the kit. I didn't want to wait a week for the manufacturer to ship out the missing screws so I went here to find the needle in the haystack. This was my first time here so I had no idea what to expect. I was greeted by a less than enthusiastic employee who asked what I wanted, got the screws, rang me up, and didn't even say thanks or have a nice weekend (I went here on a Friday). Sounds like someone has a case of the weekends. The real deal here is the fact that the founder (now passed) and the his sons (current owners) are extreme big game hunters. The whole showroom is full of the trophy mounts of the various wild animals they caught. I'm no hippie, and am a meat eater, but also am an animal lover. I have to say that the amount of wild game on the walls and in the showroom are excessive. Who needs to hunt giraffes, leopards, or cheetahs? Seriously, hunting a giraffe is like hunting a horse to me, just seems wrong. I don't care what people do with there personal lives but don't understand why the need to show it off. The only thing missing was a cat and dog mounted somewhere on the wall. Once and done for me!

Antcliff Windows & Doors, Burton, MI installed 4 windows, 1 sliding glass door. Matt & Mike…read moreinstalled, Neil was the salesman. The product we received was far superior to what Renewal By Anderson had installed the prior year and at HALF the cost!!! The wood looks great and after stain and poly, absolutely beautiful. That's what is expected when you ask for Anderson. DO NOT be fooled by the Renewal By Anderson ads. You will be very disappointed in their quality and you will pay double for the junk they install. I will be needing more windows replaced, will definitely have Antcliff Windows & Doors doing the job!!!

This was a pretty easy process as our contractor did the ordering for us . We rented a Home Depot…read more truck and picked our windows up ourselves. When my husband got there after taking a day off and renting a truck he was told they could have been delivered for 100 bucks ugh. Oh well. The windows are really nice and the price wasn't bad at all!

We are very pleased with the overall experience we had working with the team at Marble and Granite…read moreExpress (MGE)! As soon as we walked into their doors, we had a welcoming experience. Exceptional customer service from the start! Justin was very informative, educated us about the process and gave us an approximate quote based off our measurements right away. I came here because of the reviews and I am glad I did! I've had less than acceptable experiences working with various contractors and I wanted to work with someone who was timely, cost effective, great customer service and good quality. I expressed that to Justin and he was so understanding and assured me they are all those things. He was right! The next day Jorge came to my house to take measurements. He was very polite and knowledgeable about granite and overall experience. They say it takes two weeks from the date they receive the slab order you pick out. That is indeed true. I had a very specific granite vision of what I wanted. I went to a few suppliers and found the one I wanted. However, when it came in, the slab was cracked and MGE did not want me to be disappointed as they genuinely cared about the finished product and quality. We sent it back. Then, Kleopatra called me and offered to come with me to the suppliers to help me look at the granite and inspect it herself. I was so relieved and was blown away with how she went above and beyond to keep me informed of everything and to ensure I chose the granite we would be satisfied with long term. We ended up picking Avalon White from MSI. She inspected it and showed me which part of the slab they would use. I was reassured and so excited! Their prices are competitive and cost effective for their customers. The install team was outstanding. Our home is a historical home built in 1884, so the ground isn't as leveled. They stayed for 6 hours reconfiguring until it was perfect. They wanted to ensure it looked pristine and they do!! We love them and would highly recommend MGE to anyone. Matter of fact, I sent two people there already and they are pleased as well. Great work MGE team!

We would like to say thanks to marble and granite express. We are new residence to Westland Mi,…read moretasking ourselves at making our house our home. We stopped in their showroom on Michigan Ave a couple months ago. We were pleased with the choices, hospitality and salesmanship. We have a very active, busy schedule and the sales staff set a date to accommodate our schedule and last Friday afternoon, our beautiful new countertops were installed. The installers were knowledgeable, efficient, and friendly. We appreciated being able to support a small local business, whose inventory surpasses the big box stores. Their knowledge of their products and their friendly attitudes will have us recommending the service and products, personally returning for any future products that we could incorporate them into.

The guys at industrial tool are so helpful and informed on what they sell! Great experience and…read morecompetitive prices.

From the owner: Industrial Tool, LLC in Davison, MI specializes in power tools, cutting tools, abrasives,…read morefasteners, tool holders & air accessories. Call us today for more information on our products.