Raquel was very helpful with my question and concerns and I will come back to this location if…read moreneeded assistance with applying for a title loan or personal loan

It was fast and easy and customer service was great by crystal reyes!! Kept us informed to we were…read moreaccepted and till after closing time!!!

Schertz Bank has some great service! The Kirby Branch of…read moreSchertz is an extra branch to help out their customers. Although much of the business with SB&T can be done online or over the phone, they're always pleased to have me in the lobby, just to say, "Hello!" The small town feel of this bank is quite refreshing when compared to these "too big to fail" banks and their impersonal service. I'm always greeted warmly when I come here, and I always get super personalized service. The bank employees all know me and they all are happy to help with anything. The rates that this bank offers are quite competitive, with a focus on local banking.

I don't bank with Schertz Bank & Trust but I wanted to give credit to one of their employees who…read moregave me an umbrella today when it was pouring down rain. If that wonderful employee is an example of the business you can expect with Schertz Band & Trust, I would definitely recommend trying them out!

Had a great experience working with Zoe Eardsley. She helped my son and I to take care of several…read moreaccts that had to be changed as a result of spouses passing. Since then had to return twice for other concerns and she again took care of me and I left with a smile on my face. She was also very good at explaining things that I had to deal with for the first time. Will definitely go back if necessary for any other transactions. Thanks Zoe! JoAnn Y.

Let's look back at my previous review 1 1/2 years ago…read more.. "always busy. never enough parking" Now the drive thru is CLOSED!!! ... Employees are parking in the drive thru... What is BOA thinking??? I make a deposit once a month. I walk in yesterday and only one teller inside at 11:30 am. What????... One teller??? ... Always busy, no drive thru and you have one teller inside??? I just came from RBFC where there were four tellers inside plus several lanes in their drive thru open I tell the lady that is walking around, Manager of the Day I guess, that I am not happy that they closed the drive thru. (I told a different lady the same thing last month when I was in there.) The elderly man in front of me turns around and says "Me too!" I also mentioned that I was unhappy that there was one teller with a line waiting. She asked if I had an account at the bank. NO I don't. I don't like banks. I certainly don't like this bank as I said in my previous tip. Why is this always a question with them? It doesn't matter if I am an account holder, I am here to do a transaction at this bank. Someone I do business with has an account at your bank and that's why I'm there to make a deposit. I am annoyed, frustrated, and now my voice raised when she wouldn't stop talking to me even after I asked her to stop. I was coming unglued. I was expressing my displeasure. I didn't want to answer her questions. I didn't want to hear her excuses. I feel closing the drive thru is the wrong thing to do. end of story. the end. period. .... Horrible Customer Service... P.S. They really do have 'banking hours'... they close at 4pm. ... RBFCU is open till 6...

Great Customer Service! Always professional and with a smile Love that they're in HEB, only place…read moreI shop for my groceries! It's a WIN/WIN for me!

From the owner: Bank confidently. We are here for you. First National Bank…read moreTexas (FNBT) and our affiliates, First Convenience Bank and First Heroes National Bank, are strong, proven, and stable community banks. We offer convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages.

Had to make our payments we will be glad when it get pared of Yupbit this place is always nice and…read morecostumer service always great Mom and I love it here...

Great staff. Very fast and knowledgeable. Kind and professional. I defined recommend coming here…read more Whitney was whom attended me but everyone is great. If you come here just say I referred you! Ask to speak with Whitney if she is available. Everyone made this visit pleasant.... they also have candy.

They're always counting money wrong and not accepting payments saying to do it online.read more

From the owner: Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more