I got a check from my friend and drove to this location looking for antelope valley bank and to my…read moresurprise they have change the name a year ago , who knows why ! Anyway I got really good customer service by a nice lady called Lisa and no charge to cash my check and I don't have account with them.

Love banking here! The staff is so friendly and helpful! I'm there twice a week and there is never…read morea line! Love having the drive up window option as well. Couldn't imagine banking anywhere else!

My husband and I have been banking at Citizens Bank for many years. I love the service they give…read moreus. The staff is always so helpful. They call us if they see any suspicious actions on our account. I love that we know everyone in the bank We connect on social media as well. This is how banking should be. Thank you again for your great service to us and our family. Gabriella Godde California Mortgage Girl 661-713-3460

Worst service by Ellen M. Instead of being helpful she gives an attitude and does not inform well…read more Rude lady that may not be happy w/her job.

Pretty convenient place. They get you approved fast and the payment plans are very reasonable. Will…read moredefinitely recommend!

Never had an issue at this location. It is small but I prefer it over Lancaster location any day…read more Everyone is always friendly. The security guard is always helpful.

This location is right by the Antelope Valley Mall. It kinda seems odd to locate, but it's right by…read more., The credit union is small and intimate. I needed to change my account and waited for a banker for about 5 minutes max and her name was Jessica. She was incredibly kind and helpful.

Every step of the process while opening a new account went very smoothly due to the pleasantness…read moreand professionalism of Veranice. I highly recommend requesting Veranice when visiting EFCU in Palmdale! Thank You!!

Here is my review of Edwards Federal Credit Union. Since I've been dealing with you all. No…read morecustomer service. Customer service is nonexistent once you get my account. I did this by recommendation--worst decision ever. Navigating online banking is terrible; I can't book appointments online. Employees are not knowledgeable or are confusing; upper and lower agents? Customers are put on a merry-go-round with the employees. The bank does not react to the customer's concerns at all.

Was in my local credit union, Logix the other day and I was helped by the teller Manny. He was very…read moreattentive and helpful. He was very professional and very patient with my request. It's always a pleasure when I come into to Logix. Always a pleasure!

I applied online for a car refinance loan and was informed that I had been approved pending final…read moredocument verification and signatures at the branch. I was scheduled for an appointment at the Logix Palmdale branch with Brett C. Unfortunately, my experience at the branch was very disappointing. Instead of assisting me through the final steps of the process, Brett questioned my information for over an hour and made assumptions that made me feel uncomfortable and disrespected. I felt stereotyped and judged rather than treated as a valued customer. As a Latino professional and business owner, I work hard and take pride in my financial responsibilities. No customer should feel dismissed or profiled based on appearance, background, or assumptions about their income or success. I believe your staff would benefit from additional customer service and cultural sensitivity training to ensure all customers are treated with professionalism and respect. I hope this matter is taken seriously and reviewed appropriately so future customers do not have a similar experience.

First time to this location. Like all other locations, service was great. I spoke with two…read moredifferent individuals and they were both nice. I was surprised there wasn't anyone at the front desk. I've yet to have a bad experience at any branch I've visited. I'm sorry to hear other folks have had a bad experience. I was happy to see the branch manager responded, asking that patron to reach out to her.

The atm ate my card for some (security) reason and the woman at the front desk by the name of…read moreShaunda (according to the receipt) got it back for me and finished the transaction I was trying to make without charging me the cash advance fee since I decided to just use my card and not try the atm again. Thank you!!

Great prices. Nice workers. Nice building. ATM works great. Also you can go to other credit union…read moreatm's. Like stater bros on L..

Such a great Credit Union. When I visited the Palmdale branch, the associates were extremely…read morehelpful and knowledgeable. Overall, went in for a refinance and they were able to lower my rate. I was in and out with exactly what I needed.

please see Juan he is the best banker there is no bullshit. The quality of customer service he…read moreholds is ridiculous compared to the other bankers. thanks Juan!!!

I am waiting for almost an hour to be helped by a staff behind the desk who's helping two young…read moreladies. What's irritating and so unprofessional is to hear him chitchat about life's lesson, giving advice, asking about upcoming Valentine's Day weekend plans - nothing to do with banking business. Knowing there's a customer waiting to be helped, not to mention the long line to the teller, cut the small talk nonsense!