Very disappointed with this Loan company, The only reason I applied for this loan was the offer…read moreletter I received, Very unprofessional it's been 2 days and I haven't received a courteous phone call or text.Will be canceling my application for a loan,Never had a problem with another loan company, Will never be doing business with this place again Very disorganized will never recommend family or friends!sincerely Mark B.

Thank you Lesly for helping me, I had walked in walked with the interpretation that I would be…read moredenied. But, it was an awesome feeling to walk in and hear "Congratulations you have been approved for this amount", I cried when I reached the car because we needed the help. Lesly was so efficient and professional in assisting me. Her attitude was Awesome and Friendly. Regardless if I was approved or denied, she conducted herself very Professional. But, overall I would recommend anyone to the Cash Store. Now, it feels good to know where I can come in times of need. Just how you took care of the needs of my Family and I, I will do my part and take care of you guys. Thank you for the Great Service from the time I walked in to the time I walked out. #SatisfiedCustomer

Doing a fair amount of work with the commercial division of GECU the team is young dynamic and…read morereally professional in their approach. Would not dream of a better for your financing needs!

Horrible! 45 minutes on hold to be able to speak to a CS representative you guys should be ashamed…read moreof yourselves! 30 minutes wait for a teller? and having to wait for a card through mail when before I could get it at a branch? changing banks Raiz is amazing highly recommended.

We needed to have a new power of attorney drawn while my father was in the nursing home. Since he…read morewas unable to travel, it was a godsend to have Brenda available to meet us at the home so my father could sign the new document. Thank you so much for your help! Your services were very much appreciated!

Today is 9/1/2014 (LABOR DAY) The office was closed, but…read morethey opened up for us. Excellent service. We were headed out to California and needed some documents notarized with the Texas seal. Thank you so much for your service.

Every time I come here they have amazing customer service. Really like Lord's, she has excellent…read morecustomer service skills.

I gotta say, Chase as a whole has secured a customer in me for life. I have never experienced a…read morebetter all around experience with a bank that I have since joining Chase. Not long ago, my wife and I needed to make some important changes to our banking and financial profiles, so we headed to the bank. We checked in up front, and Iris was there to assist us just moments after we signed in. She started helping us with our concerns, and it wasn't long before all parties involved realized that my wife and I were going to need some additional documentation to proceed. Since it was fairly early in the work day, Iris told us to go and run the errands required to obtain these required documents, and if possible to return before the end of the business day and she would get us all straightened out. So we did. Several hours later, the proper documents in hand, we return to this chase location. We did not even have to sign back in. Iris saw us walk in the door, came over to greet us, and told us that because we were in earlier in the day that we were going to be a priority. She immediately got us situated again and back working on our issues. Thanks to Iris, she turned what could have been an extremely frustrating and stressful day into an easy one. If you have changes to make, or issues to address, go and see Iris. Hands down the best banking customer servcie I have ever received. Another situation regarding Chase that I think positively represents their dedication to their customer is a problem I encountered with their ATM's. One day i rolled up into the drive thru to use their ATM. The first attempt at a withdrawal transaction was messed up because at the very end, the machine said it was unable to dispense cash at the moment. So i pulled around to the second drive thru ATM they have. I ran a transaction history request to make sure the first ATM didn't charge me anyway, and when I was satisfied with the results, I proceeded to pull out the money. A few days go by, I notice that I was charged twice for the amount I withdrew from the ATM. So i headed into this branch to dispute it. The tellers were really nice, and after I handed them the receipts from the ATM's early in the week, they opened up a claim for the disputed amount, NO QUESTIONS ASKED. They opened up the claim, and let the proper department handle the "investigation". Needless to say, by the end of the day my account was credited for the disputed amount. Very painless. I used to bank with another local bank, and it seemed I was constantly having fraud issues and the like (*cough* Firstlight *cough*).. I am SOO glad that I made the switch to Chase. They have earned a customer for life.