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    Ace Carpet Cleaning

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Ace Carpet Cleaning

    Carpet cleaning

    Damage restoration

    Re-grouting

    1 More Service

    Grouting

    Ace Carpet Cleaning Photos

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    8 years ago

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    Clean Touch Carpet Services

    Clean Touch Carpet Services

    (11 reviews)

    When I called to schedule my appointment, Jimmy (the owner) was simply AMAZING!! Genuine guy, and I…read morefelt at ease about the service as well. He was extremely knowledgeable and walked me through the process. I enjoyed working with him. The day of my appointment, David called to let me know he was on his way. David got to my home on time, and was ready to go. I was slightly delayed (trying to vacuum my Living room carpet). He was very helpful, turned on his vacuum cleaner and helped me to finish what was not his job. David was very polite, professional, knowledgeable, and went through the steps in detail for me. He was efficient, and we engaged in a great conversation! Jimmy helped with putting all the ingredients to the cake and mixing them. David sealed the deal by baking the cake, icing the cake, and putting the Cherry on top of the cake!! BOTTOM LINE IS THEY NOW HAVE A LIFETIME CUSTOMER!! You CANNOT go wrong by hiring clean touch carpet to service your household carpet/floor needs!!! HANDS DOWN THE ABSOLUTE BEST!!! Thank you guys for servicing me with respect, knowledge, kindness, and results!! God bless you!

    I just had 3 pieces of living room furniture cleaned in time for holiday guests and I couldn't be…read morehappier. My service tech was very professional. The equipment was more heavy duty than I expected. The service went quickly, very efficient. My 10 year old furniture set looks so much better now and smells amazing. I will never do it by hand again. Thank you Clean Touch!

    Americlean Carpet & Tile Restoration

    Americlean Carpet & Tile Restoration

    (2 reviews)

    This guy did a rush job in my living room then when I asked him if he could do some spots again he…read moredefended his work stating he had been doing the job for 12 years and that it's not going to get any cleaner. I'm literally looking at his pictures on Yelp and he has done a way better job on those images and my carpets weren't even half as dirty as those. He has poor customer service. When I told him okay and just wanted to pay him so he could get out of my house he continued to insult me and say I have builder grade carpet and then asked if I owned the place. Sir if a customer is dissatisfied with your quality of work you do what they ask. You don't yell at them and try to prove your point. And if you've truly been doing this for 12 years you should know you shouldn't rush. It just leads to bad reviews and an upset customer and a poor job.

    Requested to have grout cleaned in kitchen/dining/laundry room, fire place, entry way, 2…read morebathrooms. Comes to my house, sees that we live there ( there's a lot of stuff comment and asking me if I was moving in which I responded with a no) , sees my hardwood floors, doesn't bother to look at the bathrooms bc per him he's been doing this job for 12 years and houses are like cookie cutter homes all the way to belton and quotes me $200 for all services. asked him if he could still get the job done wed at 8am and he said he'd let me know around lunch time. then in a text he says yes to wed 8am but no to the bathrooms bc of hardwood floors. I called him to get a better understanding. ignored my call, said he was busy. I told him it was fine and to call me whenever he could. he told me he was going to be busy until 10 pm and asked me how he could help. based on that I ended up asking him in a text to explain it to me again why he couldn't do the 2 bathrooms. he then never responded until 1 hr prior to our appointment canceling saying he only does vacant homes etc. heaven forbid it's not my line of business and I asked for clarification. I hired someone to clear the areas moving furniture, and took the day off.Wasting my time and money is uncalled for.

    Heart of Texas Chem-Dry - Fall in love with your carpets again. Let the professional carpet cleaners at Heart of Texas Chem-Dry make your carpet look a...

    Heart of Texas Chem-Dry

    (4 reviews)

    First time I used them they didn't come at their scheduled time. I took off work for nothing, had…read moreto call them for them to tell me it would be at a later time and they would call me. They came. the guy apologized. was nice. It wasn't really expensive, 150 for 3bd/living room. Carpet wasn't even bad we just needed receipt saying it got done. 6 months later when it was time for a move out carpet clean. I called. Made the appointment, confirmed # & address. then the lady texted me the day of saying instead of 10am were coming at 4pm, I responded saying it was ok. Luckily I didn't have solid plans but turn around and they didn't even come at 4 I called at 445. Nobody answered. I texted nobody responded. So I'm trying to call somebody else cause carpet still needed to be done & she calls me back around 5 I don't answer and I tell my husband to call & talk to them because yal know I'm killeen everything stops at 5pm.. so she tells my husband we told the tech we were in TN & when they showed up we sent her tech packing. Clearly they had wrong address & number some kind of way even though she was texting me. They aren't professional & I wouldn't recommend. A lot of time wasted because of these ppl. Had to reschedule move out inspection and everything.

    I wouldn't recommend this company to any one who actually wants clean carpets. When I called to…read moreschedule Dean was very friendly and got a technician to come out the same day to clean my carpets. Noel came and was very friendly and on time. However, he made the comment that he couldn't really get the carpets clean, and that proved to be the case. He was in and out of there very quickly- less than an hour of cleaning, and he was done. We've had carpets cleaned yearly in a home 600 sq feet smaller than this one, and they took around 2-3 hours to do those carpets, and they came out perfect every time. This job was so poorly performed that you couldn't even tell they had been cleaned. They had told me they also clean baseboards and window sills as part of their steam cleaning process- well these pictures will show that they absolutely didn't clean any of those during their cleaning. I was renting and had to go back and re-clean the carpets myself (which took me 4 hours) because I couldn't get our deposit back due to the poor work this company did. We had pet frogs and the corner where their terrarium was had about 6 dead crickets left on the floor AFTER chem dry finished cleaning these carpets. When I called to request a refund, Dean was again very nice to me, and listened to my concerns, and then later I was called by the rudest lady I've ever spoken to on the phone, who claimed to be the owner of chem-Dry. I didn't catch her name, due to the volume and tone of which she was speaking to me. The first sentence out of her mouth, after confirming who I was, was to say "what kind of game are you playing here." I explained my confusion- then she said the carpets were cleaned and I was basically lying. She also told me to stop talking and listen to her before I ever had a chance to say anything to her at all about my situation. She threatened me to NOT post my review because "you need to be very careful what you say about my company- we've been doing this for 32 years!"First off, you shouldn't have to threaten customers to NOT post a review. She then called my property management company to yell at them and say "Who are you to tell me when carpets are clean or not!" This owner completely lacks any class or professionalism you'd expect when dealing with a business. Before requesting a refund, which I was denied, I had requested they come redo the heavy traffic patterns in the carpet, but they refused. Horrible service, Horrible company, and I can't believe they are in business! I have picture proof that my Bissell ProHeat cleaned FAR superior to Chem Dry! If I could figure out how to post the pictures on here I would! Like I said I wouldn't and won't recommend them to anyone. They use to be preferred by the property management that we go through, but within the past year, they have decided this company does HORRIBLE work and no longer recommends them to ANYONE! That's making a statement. The property management apologized to me that I received old paperwork that had recommended them because they definitely do NOT recommend them.

    Ace Carpet Cleaning - carpet_cleaning - Updated May 2026

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