I have hired Katie's for 2 jobs so far. Carpet cleaning and floor tile grout cleaning. Both…read moreexperiences have been 5 star. Great communication and service, decent prices too!

Mike is a total nutcase! Avoid at all costs. I used his services twice and he doubled the price the…read moresecond time, even though I had fewer rooms cleaned. He has been verbally harassing tons of people online, and I once saw him flip someone off in the target parking lot. Avoid!! Update: I have indeed been a customer twice and have invoices to prove it. I don't know why you are bringing politics into this. That's very odd. I made no reference to politics in any way. I have never Interacted with you online. I simply saw the way you treated many other people.

Matt did a phenomenal job getting our dingy old carpets clean and fresh. Pricing was fair for our 2…read morestory home and the 7 rooms/spaces he completed. Communication was fast and easy which made getting this scheduled a breeze. He was also just an all around nice guy to chat with while he was here. Trustworthy and honest. We'll definitely be using Classic Carpet Cleaning again!

Matt is your guy!!! His work is next-level impressive! Not only was I wowed, but my aunt and mom…read morehappen to stop by while Matt (owner) was doing his thing at my house saw him in action and they said "where did you find this guy, he was working hard and did a great job!" BOOK HIM! I'm disappointed that I didn't take before and afters but trust me! I have a light grey sectional couch that needed some attention, light grey chairs and my primary bedroom carpet and Matt made them all look like new! "Thanks Classic Carpet Cleaning Company for over delivering on my already above expectations!"

Absolutely the best of the best! Thank you, Eric and today's technician Nick…read more I had carpet and rug cleaning, then tile grout in two bathrooms. Nick was professional, obviously experienced and it was a pleasure having him here. Steam Pros for the win, every time!

Steam Pros did a great job cleaning my carpet and upholstery. I definitely recommend them.read more

Sam is awesome! I have used him multiple time over the years. He is very professional, timely, and…read morepriced well. My carpets come out amazing and he takes e time to explain the process and goes over his work when he's done. I highly recommend Sam's Carpet Service. Rocklin Resident

Sam is wonderful! I can't recommend him enough. We have used him for three different projects and…read moreour last project was carpet removal and replacement on very short notice. He is an expert on carpets, both cleaning and replacement. He is accommodating, professional and trustworthy. 10/10!

From the first call to the end of service they were great! Friendly and efficient. Nic was very…read morehelpful and quick - did an excellent job!

Gold coast had the most competitive price and did excellent work. They were on time, and…read morecommunicated clearly and consistently throughout the whole process. The carpets look great!

I've used John 3x now. The first time was to clean the interior seats of my car, the second and…read morethird times were to clean my couch. Each time I've reached out, he is quick to get back to me. I'm able to get my service scheduled within the next week. He does a great job each time + very informative. Great customer service and the pricing can't be beat!

John is the real deal. Carpet looks great, here's a picture of his van. True American through and…read morethrough.

We had Daniel come and clean out our dryer duct that went to the roof. It had a few turns in it and…read morehe was totally honest about everything. A major plus! Because of the turns in the duct, he couldn't show me it was clean with the camera, so he turned on the dryer while I stood out front to see the residual dust come out the top. I really appreciate his work ethic, honesty, and kindness. We are having him return to clean our tile and grout next week. All these things haven't been done in over 8 years and are way past due. I'm so glad I was able to find this company.

They get 1 stars for being on time and professional. The quality of their cleaning job was not even…read moremediocre. My carpet is 7 months old. It's grey. No spills. No animal spots/issues. Just normal family foot activity. Again, no stains. There was a dingy spot in front of my couch, that was it. And of course the stairs were getting dingy. When the tech left, the spot in font of the couch was still there. I thought maybe it needed to dry. Then I decided to get my own carpet shampooer out to go over it again and the dirt that came up was unexpected and disgusting. I would think that being a professional company they would use better equipment. Maybe they need to replace equipment due to age. I don't know. But what I do know is that I should not have pulled up the dirty water I did the same day it was professionally cleaned. You can see the spot that was left after the tech cleaned. Then I shampooed 1 hour after he left. You can see the result in the pictures.

I have used Joe's carpet cleaning service several times. I have always been delighted, my carpet…read morealways looks new! Joe is very professional and thorough!

Very friendly, does an amazing job! He has been doing my carpets for 15+ years. He takes good…read morecare of your things and is very respectful of your home.

Update 1/26: Finally get a meeting scheduled with Gomer. One hour before the meeting I get an…read moreemail stating he has to reschedule. I didn't get a phone call, and was on my way home to have this meeting, I happened to open my email, and see that it was cancelled. I email and call, and finally the office personal connected me with Gomer. He states that I am responsible for getting the cracking and broken floors fixed from the subcontractor that Lawton hired. So again, the run around. After reaching out to the California Contractors State License Board, I have confirmed that this is the responsibility of Lawton, and not to be put on the homeowner. No one is getting back to me. Update 12/25: We never heard from Devon again about rescheduling, I checked in with her almost every other day tried calling tried texting tried emailing after two months of no response. Reached out to Gomer Masumbuko (COO). Let him know what was going on, he informed me that Devon Kelly had been let go from the company. I sent him all the texts I had from Devon. He said we would connect in two days. Weeks go by, I have to repeatedly attempt to connect with Gomer. Update 10/25: reached out, at least once a month, to get the work scheduled. I sent updated videos and photos of the pieces that were breaking more and more, and the new spots. We kept getting the runaround. Stated our concern that we were coming up on a year since the floor was finished. She said the floor was ordered and we set a date. We were canceled on the morning of. Update 2/25: Reached out to Devon, project manager, to let her know that the warranty work done in the original area (kitchen), by the subcontractor that Lawton had hired, was failing. Planks of the flooring are cracking and separating. Also, lots of loud popping and cracks. She confirm that that should not be happening, and was going to get it warrantied from Home Depot, where the flooring was purchased from. update (12/24): Our floors have been redone. I didn't think anything would come of leaving my review, but Lawton did try to make things right. The manager that helped us, Devon, was great. She was available to text, with questions, and wanted to make sure we were happy. She even scheduled additional work for us with the subcontractor that Lawton had hired to put the floors down in the warranty. Update: Since posting this review the COO has reached out and informed me that the crew, that worked on our home, no longer works for Lawton Construction. They are going to try to fix some of the things, that they can fix, and apologized for everything we went through. I will update this review once again, once the work is redone with a new crew, under Devon Kelly. Original review: Terrible, terrible, terrible! So many things went wrong with this company, and the job never got completed fully, and the craftman ship is awful. There is grout that is missing from tile on backsplashes. Workers didn't turn off water and had gallons of water that leaked into crawl space, so needed additional mitigation team, which of course they wanted my insurance company to pay for, even though it was THEIR mistake. Had to have industrial fans running for days, and had a $400 electric bill that WE had to pay. Was told the job was "small and would take minimal time to complete, 5 weeks"well 5 months later I had to hound them to get it finished. Would talk to one manager and get one story, and talk to another manager and get a compeletely different story. Learned that they didn't have employees for the job so they found others "who said they knew how to do the job". After job was completed they sent yet again another bill saying that they had mistakes on the other one and didn't account for certain things, also their fault! A year later, the grout is coming out of the tile and have to wear shoes or feet get cut on the tile.Towel rack coming out of wall, to discover that they didn't repair and paint the whole wall- they hung the hardware then painted around it. As we look closer we notice there is paint on the cabinets, or chipped from their tools, and most of the hardware in bathroom. Paint tape left. Floor tiles left chipped. Tack holes left. Smoke detector never hung back up. A corner of wall was never repaired at all, and there is just painters tape closing up the whole in the sheetrock. We had to paint and touch up kitchen walls and cabinets after they left. Hole behind backsplash was never filled, they just painted over it hoping we wouldn't notice. Tiles on floor/wall backsplash don't line up with the floor tiles. We can't use one of our floor vents, because they cut the tiles too big and had to hammer the vent shut to make it fit! So unprofessional all around, and looks like a high school trades class did the work, but charge top shelf. Would love to have all this work redone by someone else, but we don't have the funds to spend $30K, so we are stuck with it. As another review stated, don't walk from this company, RUN!

11 months in, the project is still unfinished. Poor communication, missed timelines, and repeated…read moreno-shows have made this an extremely frustrating experience. While the initial remediation crew was professional, the rest of the process has been unreliable. I would not recommend this company if you want work completed as promised.

Once again, these Yelp reviews don't lie!! They are the only reason why we reached out to Dave to…read morehave our carpets cleaned. He certainly did not disappoint. Professional, excellent communication, very reasonable pricing and his laser focus to make things better are just a few of his attributes that will keep us going back to him for our future carpet cleaning needs. Well done, Dave...well done!!

Been a customer for many years. Original owners recently left the state and sold the business. I…read morewas skeptical but decided to give them a shot and I'm glad I did. Same trucks and quality product. John did a great job on the carpets and was really friendly. He was a pro and I really appreciated him not trying to upsell me or charge add ons for every little thing. Looks like website still needs some updates regarding owners because still has pics of the previous family but I'm sure they will get to that.