1. Accurate Doors And Shutters

0

Melbourne, FL

Accurate Doors And Shutters

1.0 (3 reviews)
Closed • 8:00 am - 4:00 pm

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Howard Garage Doors

Howard Garage Doors

(22 reviews)

We moved here in 2006, and thank the Lord we saw their sticker on the door. I honestly can't count…read morehow many times they've come out over the years, fixed an issue quickly, and never charged us because it was something simple. That kind of honesty and customer service is hard to find these days. We recently had new doors installed, and I always compare pricing before making a decision. Not only were they nearly 20% less than the leading competitors in town, but they also went above and beyond throughout the entire process. They've made extra trips back and forth for additional materials and never added surprise charges. This company is a true example of how a small local business can grow into a respected midsize company while still keeping the same quality, integrity, and personal service that made them successful in the first place. They genuinely care about their customers, and it shows in everything they do. Hands down the best in Brevard--highly recommend them.

I have been a loyal customer of Howard Garage Doors since 1982, which is why I am deeply…read moredisappointed by the lack of transparency and customer service I recently experienced. A technician came out for an initial issue that turned out to be too costly for me and unnecessary at this time. He mentioned maybe replacing my garage door rollers as they are old and it would help the door run smoother. I asked about the cost and he said exactly $100 and explicitly confirmed that price covered "everything," when I asked him if it was everything! I agreed to the work. I was shocked when he handed me a bill for $239 because he didn't tell me the labor was not included. Nor did I realize the high cost of the service call, which was my fault. I said to him what?! You told me $100 when I asked if it covered everything and he went on telling me how much it cost at other places! And other places he worked and what they used to make him do to trick people! I told him he should have made it clear that it did not include those additional charges. If the true cost had been made clear, I would have declined the rollers, paid the service fee for the visit, and been on my way. When I called to discuss the lack of clarity on the bill, the owner showed no intention of apologizing or offering a small gesture of goodwill to make things right for a multi-decade customer. When I expressed my disappointment and mentioned that I, along with my family and friends, would have to take our business elsewhere in the future, his response was to tell me to go ahead and see how much other places charge. After 44 years of loyalty, I expected a simple acknowledgment of the misunderstanding and perhaps a small apology stating this would not happen again. This was not just about the money; it was about honesty and customer service. Instead, a lifetime of business was completely dismissed.

Sunset View Windows and Doors

Sunset View Windows and Doors

(14 reviews)

If I could give them more than five stars, I would. Titus and Emilio arrived when they said they…read morewould. They were respectful and polite. They worked around my pets' anxiousness in the next room, which is huge for me. They covered all of the belongings in the room next to the patio doors. I expected some level of a mess from removing and replacing two sliding glass doors. There was none. They cleaned up everything. They also took the huge many of recycled boxes from my unpacking in case the company didn't take it, which happened the week prior. Insulation was scheduled for two days because you never know what they're going to come across. They finished in half a day. The difference is amazing. Titus went through the doors with me and explained everything. I asked him if I needed a bar to go in the gap for safety. He didn't even laugh and showed me that new doors have an up-and-down lock that create a claw. good to know. It was the best service I've ever had with home repair or replacements.

Update to the last review: Sunset View Windows and Doors made it right. They explained that they…read moreare working through some issues with their new hurricane door distributor and assigned their operations manager, Patricia, to ensure all my concerns were addressed. My door has been repaired, and they are compensating me for the inconvenience, which I greatly appreciate. I should also note that my mother purchased hurricane-rated impact French doors for her patio at the same time I ordered my front door from Sunset View. They did an excellent job with that installation. I would likely use Sunset View again in the future.

Accurate Doors And Shutters - shutters - Updated October 2026

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