Very communicative. Open, friendly. Works with different car warranty companies and knew how to…read morehandle this for us. Quick turn around on repair work. Sent us an electronic link to view the diagnostic tests, with photos and recommendations along with prices of each recommended repair that we could pick from. I really appreciated the transparency.

I came here to get some work done on my 2004 Ford Ranger they did an amazing job, and even saved me…read moremoney on the parts. Mechanics and main man are all very friendly and good people. Highly recommend, I'll be coming back to them for any work I need.

BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

Fast, friendly and professional. They're very knowledgeable and fair on pricing. I always take my…read morevechiles here!

I don't usually leave negative reviews, but I feel obligated to share my experience…read more I brought my 2018 Hyundai Elantra in for repairs and was given a quote of $1,394, which I approved. When I picked up the vehicle, my total came to $1,806.92 -- about $500 more than the original quote. I was never contacted to approve any additional repairs or charges. After reviewing the invoice, I noticed I was charged for a part that was never installed. It took five days of contacting the owner to get $135 refunded for that item. I also noticed I was billed $300 for a part that costs around $145 at Advance Auto Parts. When I asked for clarification about the additional $500 beyond the original quote, I was told to speak with the shop manager. The manager is the one who authorized the charges in question, and I never received a clear explanation. The repair involved a timing chain and camshaft gear -- a common issue on this vehicle. While the car is now running properly, the lack of communication, additional unapproved charges, and billing for a part that wasn't installed made this a frustrating experience. I don't mind paying for quality work. I do mind being charged more than agreed without authorization and having to chase down a refund for something that shouldn't have happened in the first place.

Upfront about cost and repairs. I trusted them right away and they did an awesome jobread more

Bill and the team do great work and really care. I always know they do their best and care about…read moremy car.

Sunday my SUV's right rear tire went flat, AAA installed my spare, but I had to get the regular…read moretire fixed. Monday morning shortly after 7:00 a.m. I called Wildt and asked if they would repair my tire. In a very courteous manner the gentleman who answered my call stated that if I brought in in then it would be repaired and ready for me to return between 10:30 a.m. and 11:00 a.m. Upon arrival, the tire was taken -- my information given and that was it. At 10:45 I returned to the station. I was shown what was removed from the tire and presented with the cost of the service. The repaired tire was installed on my vehicle, the spare and all components carefully placed in required positions. The gentlemen treated me with dignity and respect along with what I considered to be a fair charge for such a valuable service. All of this also took place in over 90 degree heat. So based on this one service I will not hesitate to return when my vehicle needs future service.

we we're trying to take a motorcycle to this shop but they were closed, so they not only didn't…read morework on my motorcycle they had it impounded what scum they are ignorant greedy backyard mechanics BEWARE THEY WILL RUIN YPUR CAR

Everyone needs a go-to auto body shop, and when it came time for my Civic to get some love, I…read morelooked everywhere for suggestions. I wanted to establish a relationship with a local place, and Byrne's was perfect. Dawn, the owner, takes great pride in making sure your car is taken care of promptly, honestly, and thoroughly, without the up sell annoyances you'll find elsewhere. My car was seen within 24 hours of my initial call, and would've been seen even sooner had it not been for the type of issue I was having (rattling in the chassis). I brought my car in that morning, filled out papers, and my car was ready to go by 3pm. Dawn kept me updated all along the way, and the best part? The cost was about a third of what I expected initially. And it's the little things...like putting down paper on the floorboards, so my (admittedly already filthy) carpets weren't dirtier during repairs. I'll never go anywhere else! This is my auto garage from now on.

I will not go back they cost me a lot of money didn't know what it was charged me for something I…read moredidn't need took it back and maybe pay for something that I did need I pay double people don't know what they're doing they should have known what it was

We have owned Mercedes since 1982 ... Mike Johns is by far the best ... Their courtesy, quality,…read morevalue and professionalism are by far the best. They are honest, knowledgeable, friendly, empathetic, and reasonable. We have lived in California, Florida, Texas and now back to my hometown of Louisville. Our cars have been serviced throughout the USA, but none compared to Mike Johns, even the best of the best dealerships. Brandi, Dakota and the rest of the staff are superb ... I cannot imagine why anyone in Louisville or the surrounding area would have your Mercedes serviced anywhere but here, the pricing is exceptional with no surprises. Please forgive us for delaying this review ... we have been super busy.

THE only repair shop that I have had work on my Mini Cooper S over the past decade and then some…read more Major engine overhaul, turbo repair, brake replacement, tire rotation, regular oil change, etc. -- we've been through it all. Detailed estimates and explanations for necessary repairs and maintenance are provided. The truth hurts sometimes, but car ownership is like that. Prices are as expected for the level of technical expertise received and comparable. Location is now at Old Harrod's Creek Road out past Blankenbaker in an updated and modern property that staff will be glad to provide a tour. (I do miss the location in Jeffersonville, but it is now devoted to just the diesel component of the company.) Staff are all kind and knowledgeable. Waiting room on site is comfortable and well maintained if client has to loiter a while.

Soon after posting, willing to schedule me next day. Open earnest reply. Nearby my home .Despite me…read moreposting late on Thursday.

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.