Great work and quality at Concord Collision. Everyone is super friendly and helped me with my car…read morein no time, to get me back on the road quickly. Thank you!!

Concorde collision is a relatively new state-of-the-art body shop building Concord on Ravenna Road…read more As I have been around body shops for the majority of my life I was was rather impressed with this one. Well one could say the name is misleading collision he does so much more than collision. He also is a mechanical shop. In the past year since he's been open my daughter has wrecked her Jeep where she rear-ended somebody and did about $14,000 in damage. John and Dan worked with my insurance company and it was fixed in short order. Something else he's also done for me was mechanical. While I'm pretty mechanically inclined and I'm certainly able to perform many automotive tasks on my own I simply have run out of time and John makes it affordable and worthwhile to take my car to him. He has replaced the brakes on my truck and the brakes on my wife's Audi. Something that's of note is that every time I've been in there he always has a customer that brings in the project car that is a challenge. I've seen him replace entire drive lines in collector cars, repair prior work on a previously repaired salvage car that was questionable and make it so it's safe. He has installed an outfitted equipment into a former airport bus so it's a mobile gym, repainted 70-year-old cars... He runs a pretty interesting business. I made him multiple referrals from friends who have taken their gas tanks from an old ATV in to get fixed, work on a alignment for a race car, even install some aftermarket accessories. Did you buy some tires from tirerack.com and or Walmart and want to get them mount and balanced? Yep he can do that. He has two lifts and a state-of-the-art alignment rack and also a frame machine. Anytime you go there you're bound to see something interesting in addition to getting a great value on getting your car fixed whatever the problem is.

As a yelper i frequently forget that Yelp should be used for reviewing all businesses not just…read morerestaurants. I purchased a new truck and after much deliberation I decided to get a spray in bed liner. Naturally I did quite a bit of research and while I preferred to get one from the factory I found a much better solution in d&s automotive. I learned quite a bit about spraying bedliners there are pros and cons and certainly have its share of detractors. But Anthony at DNS did a good job of educating me and certainly the price point was within the budget of what I wanted to spend. The two main spray in bedliners I was considering were rhino and Line-X. Well generally they do the same thing what I found was rhino lining which is sold and serviced by d&s is simply one product. No difference in color thickness or options or add-ins. Line-X which I'm certain has its fans gives you the option to add in ultraviolet protection certain thicknesses they can even tint the lining so if you're a fancy fellow that wanted a red line x sprayed in you could do that. But it also added in to the price as well. Generally DNS sprays in your rhino lining and mine cost me out the door $580 with tax. This is my first pickup truck and I don't like stuff sliding around in the back of the truck and this textured surface will certainly limit that. The quality of the work that they did was surprisingly good. There was no overspray or thin spots and I couldn't find anything to get upset about not that I was looking to get upset but they did a really good job and I'm very pleased with the outcome.

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

Absolute hacks. I wouldn't suggest taking my car here if you care about it. My car was hit by a…read moreState Farm driver, and I took it to Gerber for an estimate to be repaired per State Farm's request/recommendation. Amber asked me about the damage my car sustained, then proceeded to ignore that information as she snapped photos, leaving several damaged items off of her estimate, and actually specifying the wrong grille for my car (a difference of over $600 for that part alone) even though we discussed issues with my adaptive cruise control (the estimate CLEARLY marks the grille she spec'd as "NOT FOR VEHICLES WITH ADAPTIVE CRUISE..."). Then, three days later, she calls me to ask if I'd like an estimate done on my car, completely forgetting that she had just seen me a few days prior. She also never e-mailed me a copy of the estimate despite a promise to do so. As a result I now have to go through the process of getting ANOTHER estimate from ANOTHER shop and waiting for ANOTHER payment from the insurance company. I was considering having my car repaired here, but if they can't get the details right during the estimate, I don't trust them to fix the car properly. Sorry to pull you away from TikTok to do my estimate, Amber. I hope it wasn't too much of an inconvenience.

Absolutely amazing! We damaged our tailgate to the point of not being able to take it up or down…read morewhile on a cross-country trip in our new fifth wheel! Turns out you have to make sure the tailgate is down before you pull away :(- Anyway after calling a few places we were referred to call Gerber we were spending one week in Mentor with family. Jeff was the person who helped us and he was fantastic! Jeff Knew exactly what we needed he pre-ordered the parts and we got it completely finished and ready for our trip to continue one week later. They also kept us posted the whole time we were never left wondering if this was really going to happen or not. And someone always answered the phone and happy to help us. Highly recommend this business. It looks brand new and it was literally hassle free! Thank you guys you are fantastic!

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

So I try never to get angry at my kids but when my daughter opened up her door into my new truck it…read morewas like that scene in the cartoons where the characters head turns red and steam comes out of their ears. So I had a dent about the size of a quarter that I've been ignoring on my truck. After seeing his posts on Facebook I messaged Campbell paintless dent repair and made an appointment for today to go in at noon. Fully expecting I was going to get a estimate and then have to make an appointment to get it repaired he looked at it from about 20 ft away and said oh I see it already. After a quick inspection he told me what he was going to do and hold the truck into the shop and even let me loiter over him and watch him do it. Amidst some very expensive tools everything was protected he actually went through the window between the window and the sheet metal at the belt molding. If I hadn't been there jabbering with him it probably would have been a 10 minute job. While he was inside of my door he noticed one other very small dent that he said I'm going to take that one out for you too or do you like it or not! So within a period of about 30 minutes from the time I got there till the time I left my door looks absolutely perfect now. He explained the entire process which he didn't have to do and then did a quick compound and buff to remove any tool marks although I didn't see any. My total bill was about $125 or so and now my truck looks perfect again. Thank you so much Ryan!

This was a great experience. The entire staff is professional and did excellent work on my…read moreForester. They provided updates on the progress. If you're looking for a dent repair professional who actually knows their craft and cares about their customers and communicates clearly then Campbell should at the be top of your list. Thanks very much.

My insurance company told me to call 2 places to get estimates. When I called, as soon as the…read morewoman on the phone heard my work schedule, 8:30-4:30, she kind of groaned and said, "Well, 4:30 is our last estimate. We may be able to get you in at 4:45. It was obvious that she was not willing to budge. There was silence. I believe she was waiting for me to tell her that I could take off a day of work. I'm unable to do that to get an estimate on my car.

I can't recommend Axelrod enough to anyone who unfortunately needs to visit an autobody shop. They…read moreare a Tesla approved repair center. I brought my 2023 Tesla Model Y in to repair the front bumper, and received it back in factory condition. In addition, Maria at the front desk is an absolute joy to work with and talk to.

Worked with my insurance to get everything covered. Got my car back to me super fast right at…read moreChristmas time. Super easy to talk to. Very easy to deal with. Super nice guy.

S&M Auto Body came highly recommended I now understand why. Super friendly, honest, and fast. It…read morewould be my first recommendation if ever asked if I knew an auto body place! Even better it's right down the street from where I work in Willoughby.

I went to Smitty's to get a scratch along the side of my Malibu fixed. They rubbed it out and did…read morea beautiful job. When I asked how much they wouldn't accept payment from me. It's so unusual to find people this honest and kind. The next time I need work done on a car, I will certainly be taking it to Smitty's!

From the owner: D&S Automotive Collision & Restyling is a trusted auto body shop in Elyria, Ohio. We have been in…read morebusiness since 1977 and offer a wide range of services, including collision repair, auto painting, and auto repair. We also offer towing assistance, car rental assistance, express drop-off, and free car washes. Our team of experienced technicians will work with you to get your car back to its pre-accident condition as quickly and as affordably as possible. Contact us today to schedule an appointment!