Great customer service mechanics were great and fast. Waited while they repaired my brakes.read more

Customer service here is solid. I spoke with a young lady to schedule and she was professional and…read moreknowledgeable. I think pricing is fair. The shop is small and clean. I went for an oil change. Had an appointment. It took longer than expected especially with an appointment but it's all good.

Edgar must have been going through something personal when he came to help me. That's all I can…read morethink of to try to empathize and understand why he would treat me and my fiancee the way he did. I will do my best to be impartial and lay out the facts, but I'll be honest when I say that it does anger me to remember that I put my fiancee through this experience back in August. To begin, his communication is not clear in the slightest. I had to keep asking questions to gain clarity, and it seemed like I annoyed him by asking questions. He would often respond with one word responses or include ellipsis (...). When we met for the diagnosis, I shook his hand and gave a big smile. I asked if I could get him a drink or help him with anything as it was a hot August day. He hardly made eye contact with me and didn't smile. He figured out the issue with my car and I paid him $80 cash for the diagnosis (a reasonable/average price). Though he wasn't the kindest to me, I was already in for the diagnosis fee which he said goes towards labor, so I decided to move forward with labor. We spoke on the phone for a little when I asked him what his availability is for the labor, and how much it might cost. He said verbatim, "I don't know like $400?" and struggled to give me a day for availability, so I offered to give him a moment to think about it and text me when he figures it out. In text on Yelp I asked him what his hourly labor rate is to which he replied $120/hr. The day he is available I am working, but he says that's fine and that he can work on it while I'm at work. He shows up to do the work and he seems to be in a worse mood than the first time. I ask if I can get him anything before I leave for work, but he says no with his back turned towards me. I introduce him to my fiancee so she can assist him with anything he might need. While I'm at work, she's texting me that he's making her feel uncomfortable, so I tell her he might be having a bad day and ask her to bring him a cold drink. She does. He asks to use the bathroom so she takes him to our apartment's community restroom. He comments on the quality of the apartments and that they must be expensive. Uh oh. Time for payment. I'm at work so I'm not able to respond very quickly, but I ask him how much I owe him, to which he says $400. At $120/hr, the math didn't add up. He demands $400 and says he said that's how much it was on the phone. Will someone please explain in what world I ask for his hourly rate if it was clear to me that it was going to be a flat $400? We spoke on the phone a little to which he starts yelling and cussing at me while I'm just trying to gain some clarity on this obvious misunderstanding. My fiancee is texting me that she is extremely uncomfortable being around him, so to avoid any further issues or discomfort, I tell him I will pay what he is demanding. I tell him I will send him $320 to which he starts raging at me again. When he calms down a little I explained that he originally told me on Yelp that the diagnostic fee will go towards the labor. He reluctantly accepts after checking our Yelp conversation. I send my fiancee down one last time with the money in cash (to be nice because I know he's not claiming any of this on his taxes). I apologize for the misunderstanding, even though I still think the misunderstanding was his fault within his poor communication and customer service. He says "lose my number" after he still got what he demanded for. Screenshots attached. I am giving him 2 stars because the work he did was great. The part he installed has held up and is still working great to this day. Thank you for your service. If you were going through something personal then, I hope things have turned around for the better. All love!

Edgar was professional, accommodating, and knowledgeable. His prices were not just reasonable and…read morefair but were lower than any estimates I got from Yelp. Best part is, I learned a lot about the issue I am having with my PT Cruiser. I am from California and I'm glad to have met and used Edgar here in Las Vegas. Finally, I have a local mechanic I can trust!

This is a well run shop. I have been taking my Volvo V70-R there for nearly two years and have…read morealways gotten good service. I feel like I can trust them with my car and will continue to use them going forward.

Great guys, good price, awesome work…read more Very friendly, fast to compete the work, and do what they say they would.

I went here when my engine light came on due to a leaky gas tank. They ordered the parts for next…read moreday service with a $125 deposit that went towards the total cost. Very quick & the light hasn't returned!! I would definitely recommend them!

We needed to drive back to LA from Vegas. My car was jerking badly. These guys Angel and Mike…read moreimmediately looked at it and fixed a loose bolt within 20mins. It could have been a real problem if we had driven back without checking. Great service! Highly recommended.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

I had an electrical issue that was above my skill level to repair. Ardi provided a detailed…read moreanalysis while explaining the faults of the vehicle. They also provided pictures and videos of all the issues. I am very happy and satisfied with the quality of service, the professionalism, and the transparency they provide to their customers. Ardi and his staff were very courteous and professional. I am active duty Army and MVR provided a military discount. I absolutely recommend MVR to family and friends. I will definitely return for other work that was recommended.

Requested a break Fluid Flush. Told me they can't do it…read more Sold me on 1hr diagnostics ($200) & then another hour ($400 Total) Said I needed new breaks & new rotors and breaks ($1700) and a new master cylinder ($3500) ********************* Took it to Toyota Dealership: they said master cylinder is fine, and they resurfaced my rotors + new break pads 725$. Also covered a $70 Uber ride Home. Also left a door ding in the door, as I will have to replace the strip protecting the paint there. Cancel my appointment on the 22nd.

After being screwed over by shady shops I decided to give a mobile mechanic a chance for an oil…read morechange, and I'm glad I did. Thomas was very responsive and courteous. There was a bit of a scheduling issue day of my appointment, but Thomas explained clearly what happened and rescheduled same day. He made sure I was taken care of. He was quick and efficient. Even sent some maintenance reminders because he didn't have stickers. A+ service. Will be using him again and could not recommend him more.

Wow! Where do I start?…read more Awesome! Awesome! Awesome! After unsuccessfully calling several Mobile Auto Pre-Purchase Services, I called Thomas and he was willing & eager to perform a Pre-Purchase Inspection immediately on a 2014 Mercedes SL550. At 12:40pm, I explained to him that I was out-of-state & interested in purchasing the vehicle within 24 hours in the Las Vegas Area. After our conversation at 12:40, Thomas called me back while at the Dealership prepared for the inspection at 2:25pm. Yes! The same day! I was astonished & surprised with the promptness and professionalism!! He met with the salesperson who said the car was in great condition (mechanically & electrically). However,After the inspection, Thomas advised me to stay away from the vehicle due to the 59 exposed & undisclosed issues found by his inspection. Thomas, you saved me tens of thousands dollars on purchasing a " problem child" lemon. I would highly recommend "Mechanic on Wheels" After all, Thomas saved me from purchasing a lemon! Thank you! Thank you!

Thank you Mike, Nikki and the gang. Appreciate their…read morecustomer service, attention to detail, clear communication and transparency. So glad to get their second opinion. Turns out no need to spend double to repair steering and suspension. Saved time money. Grateful for their honesty and patience.

They are very competent and know how to handle European cars here. Good communication and quick…read moreturnaround to replace an ignition switch.

Great business I brought my BMW it was rear ended very bad and when they got there hands on it I…read morecouldn't believe the end result it looked like it was never in a collision amazing work great people

My experience with Diamond was traumatic. I took a recommendation, read the good reviews and got…read moresucked in. A simple bumper repair was a whole lot of drama. I posted a detailed review once my car was fixed properly, but was pressured to remove it. Caveat emptor 5000.