Audrey very promptly responded to an inquiry I had made on Yelp regarding SC tax laws. She was very…read morefriendly and knowledgeable. I would definitely use her for my accounting needs in the future.

She really loves to get to know people first and is extremely friendly! Not only did she treat us…read morelike family up until we left her office but also provided both me and my brother with extensive knowledge with the filing process! You won't regret doing business with her, she's great!

This is the worst experience I have ever had with a CPA. She was not transparent with her pricing…read moreto do my business and personal taxes for 2025. I should have known better than to trust "I'll have my associates work on it and they charge less but if I work on it I will charge my fees (300+)". The bill was almost 4k and I started crying because I didn't know how I was going to swing that. Then she sent a notice saying they would not submit my returns and would file for an extension if I didn't pay her invoice. I had every intention of paying and did on time. I asked for a breakdown of the costs for the price of doing my taxes, and she only wrote back "I saved you in taxes blah blah blah" but never gave me an explanation or breakdown of service fees. I still have no idea what her associates were charging hourly. Lesson learned. I will never do business with a firm that isn't clear about their charges for service. I DO NOT RECOMMEND THIS OFFICE.

I do not recommend Bartlett's office to anyone. We met with her beginning of October 2024. My…read moremain questions was regarding our estimated taxes since we were potentially selling multiple rental properties. We had a nice meeting with basic advice, and she stated it would be a couple of months before she had any numbers for me since she was currently working on quarterly taxes. We had a few email exchanges with Melissa over the next months and a phone call but never received any numbers. This year around March, my husband reached back out to them to do our yearly taxes. Melissa emailed us a few times answering some questions. For the past month, my husband and I have been uploading our tax documents into their platform without anyone from the office asking us penitent questions needed to complete our return. We still didn't know how much we were going to owe so we put our information into Turbotax to see an estimate and to make sure we were sending them everything they needed. A week before taxes were due, we asked them directly if they were going to have our taxes completed because we hadn't heard from anyone nor been asked anything about our different tax situations. We told them in the email that if they were unable to file in time, we could use Turbotax so we didn't receive a penalty but we wanted them to file them. I also told Elizabeth that it looked like we were going to owe a lot more than we expected next year because we failed to meet an exemption that we were unaware of before selling our home. I told her that I would have expected that to be something she told me during our first meeting because it makes a huge financial difference. Instead, of calling me to discuss the matter, Elizabeth sends us an email six days before taxes are due telling me that she is discontinuing our relationship because I questioned her integrity. She was also offended we had used Turbotax. The entire situation was unprofessional and immature.

Tara has been amazing with helping me manage my financials and filing my taxes for my business and…read morepersonal. I am grateful for her expertise and ability to walk me through the process of transitioning to an S-Corp. I would highly recommend American Backbone Tax Service and Tara Caudill for all of your Accounting and tax needs.

Most reliable, honest, ethical, really fair & Objective…read more Rard to find people like her. She , her daughter Hessuca, grand daughter Ms. Autumn, Ms phyllys, IRS retired & super good environment

I have used Lighthouse Tax Service now to file my taxes for the past 2 years. Mary Lawrence is…read moreincredible. She is very helpful, quick to respond, supportive of any and all questions, and their team provides exceptional customer service. I will always partner with them for my tax needs in the future. Amazing team!

Seeetest couple ever! They treat us like Family every year…read morewe come in. I recommend this company to everyone!

As manny small business owners you always need a knowledgeable professional to ask questions. I…read morethank Rudy Jus'Budgeting Solutions for great advices to keep my business going and for her professionalism.

The front desk lady, Maureen Gioio is always super professional and kind! I always look forward to…read morechatting with Ms. Gioio. She is the absolute SUNSHINE in Shannon Freeman's office, all day, every day!! Ms. Maureen Gioio we see you! Thank you for bringing great customer service back! We all appreciate you joy! The Brice Family

A few months ago I had a huge issue with DMV when I changed cars. My SF policy covered both…read morevehicles during the transition but DMV refused to believe it and imposed a fine. I spent hours at the DMV, on multiple occasions. It was only with Karolina's persistent efforts on my behalf that I finally got this resolved. I am therefore very grateful to Karolina. Also, Josie was very kind and professional when I paid my premium over the phone a few days ago after missing the due date. I am very grateful to Josie as well and would recommend them both, as well as your office, to anyone! Many thanks, George

Best agency and customer service I have ever had!! Very…read morefriendly, knowledgeable, helpful, and kind associates and Heather is the best!