Madison has been amazing. Easy to deal with. Very knowledgeable. Always a phone call away. Super…read morehelpful. Highly recommend

Caitlan was so amazing! I appreciate the time she took to help make my switch over from NC to SC…read morepainless! She definitely has an individualized approach, and she's so kind. I will be recommending her to everyone!

Beyond happy with my experience with this branch and State Farm as a whole! Bob is one of the best-…read moreknowledgable and treats me like family! If your not here, your missing out on savings and security! Thank you!

I just want to say a special thank you to Nikki, John, and Bob for always being there to help when…read morewe need them! Everything seems to be done in a timely manor and efficiently. This office is absolutely fantastic to work with! I highly recommend them to everyone!!!

I have NEVER been so impressed with ANY company as I am with Pinckney-Carter!!!! We recently had to…read moreput a claim in with Liberty Mutual for our Audi convertible top and was having difficulty, so we called Pinckney-Carter and Diane took over the claim. Diane kept in touch with us on a daily basis and answered ALL of our questions which sometimes required her to make several calls and write emails. Diane NEVER made us feel like we were a bother and ALWAYS made sure we were satisfied with the results. I would highly recommend this company because they truly have Great employees in Diane and Rachel, they truly are the epidemy of Great customer service is all about!!

I was a customer for 15 years because I trusted them to look out for my interests and I didn't want…read moreto look for better deals. I did get an offer from an insurance company that made me ask why my rates were so high. Their response was, "No problem." They gave me another policy for $1000 less a year. I filed A claim for mold that was denied. The next year mold coverage was removed from the policy and rates went up. No effort was made to find a better policy. I finally left when the rates went up 20% with no effort to provide a better policy. I was able to find another policy through a different agency saving over $1000 with the same coverage. They really do not look out for their customers' best interests.

Great customer service and great rates. It was recommended by our Realtor and had my wife contact…read morethem vie email, got a quote and ended up purchasing a one year policy at at better rate than some of the competitors for the same coverage. Lori was very efficient and made the whole transaction easier than other agents that are not independent. I recommend this agency

They raise insurance 20% per year regardless of having no claims!…read moreRidiculous. The entire industry is a scam!

My wife's car was recently totaled in an accident while our daughter was driving. After having the…read morecar towed away, we immediately went to our State Farm agent's office. A young man named Daniel Wilson took us to his office and helped us navigate a complicated and convoluted process that included notifying the South Carolina DMV of the accident and getting the ball rolling on having the car evaluated by a body shop for damage. He also facilitated our accident report with the State Farm adjuster. What he did really well was handle my daughter and wife very professionally and put their minds at ease about the process and what would happen next. That took a tremendous load off my shoulders as "the Dad", who is suppose to know all this stuff but really doesn't have a clue. So thank you Daniel for a great job. You made a difficult day a little easier.

My Insurance agent is great and looks out for me. They saved me almost $1000 per year from my…read moreprevious one

Total house loss on IOP.Could not have been happier with the rapid response from President,agent…read moreand appraiser.Am using them currently and will conti nue to do so,C Durham IOP

Located off of Bacon's bridge Rd is in an extremely safe and easy to access area, State Farm is…read moreready to address your insurance needs. The place is very clean and well laid out. I do have a question which has irritated me since I started paying insurance so many years ago which is the following: If insurance is required by law, then why are they allowed to pay actors and actresses millions of dollars in competition with other insurance companies for my money? I think anything that is federally mandated shouldn't be allowed to advertise and have a profit cap. Just my two cents. Now as for my particular situation when I initially set up my account with the agents assistant, she must haven't had her coffee yet. To that I mean she was cordial and I had everything set up but when I got my drivers assistant (the little monitor you put in your car), they had my phone number, SSN and email address set up wrong. I would get in the system, see it was wrong, call them they'd fix it (although it took over night for the system to update) and try again the next day. This took three days since there was three items entered wrong. Perhaps it was my fault as I should have sat on the phone and fixed it with her while we were talking. That aside things were fixed and no harm, no foul. As for prices it's very hard to compare plans as there's so many different details that can change things. That said, what I pay falls in line with what I paid for in Texas with one of their competitors. In my not so professional opinion, I would advise anyone seeking new insurance to spend the time and compare all carriers as they have customized options which change the price so it's hard to recommend what's the best. Overall, these people will treat you well and give you the coverage you need. I do advise if you chose them, which I support, going over your info twice to ensure accuracy. I have full confidence in State Farm, Mark Ensley's branch will treat you fairly and give you great coverage.