I am so grateful for the support, compassion, kindness and care for my family member. The…read morerelationship began with Claire & Ashley to introduce Heartland Hospice and hold my hand. Then we met Janet K., hospice nurse...who quickly felt like family. Janet was always there. Janet listened and guided us. She was with us every step of the way. I don't know how I would have handled the passing without Janet. Everyday Shawntale, CNA visited John to support him. She showed such compassion, humility and care. When there were a few issues with the facility, Ashley was there! She answered my text messages within minutes, quickly addressed the issues. The words "Thank You" are inadequate to express my appreciation for the love and support from Claire, Ashley, Janet, Shawntale and everyone at Heartland Hospice.

deep gratitude for Xio (hospice nurse), Ester and Jacqueline for caring for my mother the past 3…read moreweeks. their kindness and support at a difficult time has been so appreciated. they take so much time to explain to family members how to care for their dying loved one. a thousand tha k you's! you have inspired me beyond belief

I am so grateful that we have LifeChoice Hospice for my husband. Without a doubt, all of the…read moreprofessionals who visit us on a weekly basis are phenomenal people-Alex, the nurses, the CNAs, and the "emergency" times we have needed people here. We get a call when there is a substitute coming, we get a call if someone is running late, we get a callback when we have questions. Medicine is delivered to our door within 24 hours of the request, but usually the same day. The seamless care from everyone is remarkable. When hospice is mentioned, most people have no understanding of what the wonderful benefits are for them. At a time of life when support is crucial, LifeChoice Hospice is there-for my husband and for my family and me. Again, thank you LifeChoice! Peggy T.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

A tiny, calm elder 8 pound dog was taken away from a senior resident. After 11 years together, he…read morewas given to another family. He snapped at a worker who does not know how to handle a dog. Incredibly sad. Don't allow dogs/hire employees that do not know how to properly handle the dogs in their care.

My aging parents moved here in 2014, and my dad is still there...at 94 and counting! They both…read morearrived with "mild cognitive deficits of the Alzheimer's type." Because the care and programming and staff are so family- and patient-centered, my brothers and sister and I have a kind of peace of mind and heart we never thought possible. All I can say is thank heavens they bought long-term care insurance (with no cap!) back in the late '90s. After mom passed in 2016, dad ultimately moved to the "Renaissance Care" floor, where every possible need he has is met. We even transferred his supplementary health insurance coverage plan to the Sunrise Advantage Plan, as it's far less costly than BCBS, and his care is even more comprehensive, with visiting providers instead of the disruption of him having to go to them, which is quite difficult in his current confused state. We were worried they wouldn't like the food, but they loved it from the start! I think the food at a place like this serves as a barometer for their feelings about being there, and from the start, although a bit bumpy at first (nobody wants to move away from home), they settled in nicely and made friends. I would highly recommend Sunrise to anyone considering assisted living.

They gave my mom peace and comfort during her last days. The staff were extremely attentive and…read moreknew how to minimize pain and discomfort. The treated my mom and our family very well. The rooms are very clean and nice, and the common spaces are cozy and comfortable. Obviously these situations are devastating, but I'm glad my dad chose this facility.

I WISH. I could leave 0 stars…read more Do. Not. Trust. Your. Loved. Ones. With. These. MURDERERS. Nurses bullied us into letting them take my grandfather for "a few days" because they wanted to manage his symptoms better. He was taken last night and we got a call this morning that he died. They didn't feed him. They didn't give him his medications. They didn't check his oxygen levels because they "don't usually do that" but they PROMISED THEY WOULD BECAUSE IT WOUKD MAKE US FEEL BETTER FOR HIS OXYGEN TO BE STABILIZED. They pumped him up with morphine when we specifically said we only give it to him once a day before sleep. They took him away from us to leave him in a room by himself and die.

Journey Care's commitment to the patient and the family went above and beyond expectations. Each…read moreperson who assisted us was of the highest quality ensuring comfort and reliability. They assisted us through each step during a difficult time allowing us to be a family while they took exceptional care of our loved one. Journey Care should be the choice for anyone going through this process.

DO NOT USE THIS COMPANY COR PALLIATIVE CARE!! Terrible…read morepatient care!!! Unreliable, unprofessional and Nursing staff not knowledgeable at all!!! We turned to them....my daughter was hoping for some assistance with her husband with brain cancer. Needed help with controlling overnight bathroom issues. Journey care, dropped the ball on ordering a very helpful device in a timely manner. And then we were told they do not come to show us how to use it!! These are SUPPOSED to be nurse practitioners....what a joke. Very sad and shameful that in a desperate time of need my daughter could not depend on them!! Needless to say we are turning a different direction in care. I sincerely this helps whoever is reading this to NOT consider this company.

My Brother In Law was here for almost a month and my wife and I were both extremely happy with the…read moremanagement and care givers at this facility. They treated my BIL very well (he was always clean and invariably neatly shaved). They also made all of our family and friends feel welcome. We could visit 24/7 and that meant a lot to our out of town relatives and friends. Thank you to all the wonderful staff at Glen Oaks - we appreciated all of your help and care!!

My mom Jane Frances Back Struck got Risperdal and Haldol for saying leave me alone. That was…read moreunneeded. Compensation begged. my mom's jewelry was stolen-did you find any. James T. Struck 773 6807024

My Dad has been living at The Springs for about a 1 1/2 years, and I can't say enough good things…read moreabout this community and the wonderful, caring staff. They do SO much to keep the residents engaged. Many music programs (including a talent contest!) a fun fair/carnival day-complete with cotton candy, opportunities to plant vegetables and flowers in the courtyard garden, and prior to Co-Vid several fun excursions including "guys day out!" During Co-Vid we scheduled MANY door visits, which would entail a staff member holding a cell phone on their side so we could speak through the window. Their good humor and willingness to help us connect was amazing. Looking ahead, a major advantage of the Springs is that Dad will be able to "age in place" here. Despite declining physical and mental conditions, we will not be faced with moving him elsewhere as the Springs is set-up to handle all stages of dementia. Bravo to the administration, nurses and staff. I would whole heartedly recommend The Springs to those seeking a caring home for a loved one with dementia.

My mom has been at The Laurel for about 3 months. We researched other memory care facilities and…read moreThe Laurel has by far exceeded my expectations. The building floor plan is set up for the dementia Alzheimer mindset. Many walk, but they can't get lost, because all paths lead to the main common area. This gives residents comfort. I am glad this is a care facility that does not use agencies. Each staff member treats residents for where they are at in the disease process. I normally have all guards up, but when I walk in there, they are genuine, and make you feel like you are part of their family. This has brought great comfort to my father, me, and my sister for the care of our mother. We learned so much from the director, asst director, front receptionist, and if you do not know what the definition of empathy is, go observe The Laurel's staff. The staff gives it their all and by watching them, it has made it easier for my family to accept the disease my mom is going through and how to find her in her world and be a part of her life in this horrible disease. They have functional and non-functional activities, and the patience the staff has, is beyond. We all sleep well at night knowing she is in the best care possible. Everyday is different with Alz/Dementia, and they tweak everything to each resident's day. Who are my favorites, every single worker there is, they go with the flow and monitor each resident behaviors and health, and address any issues fast. Everything they do, they try, if it doesn't work they try something else, and they let me know, and I am able to participate to help. They keep the family notified. The facility is so clean, cozy, and most importantly simple and safe! Because sundowning is a big part of their day, they have a psych that works with this part of the disease to find the right meds. I used to come in with my head down, bc I knew how mom was at home, but they do not judge, and they honestly look at the good parts. They have support groups there that help the families cope and accept what is ahead. Because my mom is high functioning, they use her strengths and she helps others which gives her self-esteem and a sense of purpose, and all staff works with my mom to keep her busy, satisfied, and I am not gonna lie, mom has her rough days, but every staff member makes her feel she is loved and needed. The Laurel has helped my family deal, accept, and participate in mom's care with the best guidance. As the disease is awful and accelerates, we sometimes are upset this happened to her, and question faith at times, but then I am reminded of the Laurel and its staff, and believe that was God intervening got her there. Honorable mentions, Teri, Rochelle, Abbie, Cayla, Lisette, Eric, George, Liz, Tracy, and every single staff I did not mention. Thank you Laurel, thank you!!!!

My sweet mother in law was nearing the end of life, and the people with 5 star really helped her to…read morebe comfortable during her transition. Everyone we encountered from the director of nursing, to the chaplain and nurse assistant were so nice and helpful. Felicia the CNA was so gentle, and treated my MIL with such kindness. The nurse we worked with, Clarissa, reached out in the evening to see how we all were doing, as if she had a 6th sense that she had just passed. Thank you for helping us while Judi transitioned peacefully.

From the owner: We render compassionate care during terminal illness to patient and support to their families. Our…read morenursing staff is available 24/7 to meet the needs of patients and their families. At Five Star Hospice and Palliative Care, we are proud to state that we offer in house medical equipment. If needs change, our staff is ready and prepared to assist in providing the best quality and compassionate care. Our diverse team is passionate about caring for others with their hearts. We look forward to serving your community!

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.