100% recommend working with Susanna! I found Susanna though one of her listings on StreetEasy - I had no intention to buy, but my landlord had given an unexpected (50%) increase for the apartment I'd been renting, so figured that it would be worth at least considering looking at some co-ops. My first impression before we even met was how organized and detail oriented Susanna was - after reaching out to view a couple of her listings before we even met for the first time we were corresponding over email for the types of things that were important for me in an apartment so that she could find other listings to view as well (a great kitchen for me, and lots of sunny spots for bird watching for my beloved cat). The second impression when we met was immediate integrity: real estate in NYC doesn't have the greatest reputation for honesty... from exaggerated details in listings, to bait-and-switch photographs that doesn't represent the property (or are of a completely different property) I was relieved to see that Susanna's listings accurately represent what they look like in real life. And unlike some agents or brokers that I've interacted with who just want to make a quick deal, I always felt that Susanna was patient and wanted to make sure that I found the place that was right for me. It's not an exaggeration to say that I was a very nervous client - not only with crazy market volatility in interest rates, but as a first time buyer just seeing the prices on listings sent me into a mild panic. As well as helping me find great listings to consider, Susanna also gave me some more general advice around how to think about an offer (e.g. size of down payment) and convinced me to meet with a financial advisor to make sure that I was making a financially healthy suggestion. Along with putting in my offer, Susanna also helped with her network - connecting me with an attorney, and even making an introduction to a loan officer - I'd initially gotten pre-approval with my primary bank, but I got a MUCH better rate and first-time buyer package from the introduction Susanna made. Finally, working towards closing, I had some tight dates to meet with my lease ending in my old apartment, and Susanna helped keep things moving along when they were stalling with the seller. At the start of 2022 I had no intention of even moving apartments, let alone making the switch from renting to owning, and now at the end of 2022 I'm in this amazing co-op - I'm so happy that I had the good fortune to meet Susanna who was able to help me on this journey. I've just crossed 3-months in my new home and I can't believe how lucky I am to have this apartment - the neighborhood, the building, the amazing light, it's like a dream come true! Thank you Susanna!! read more

I HIGHLY recommend Susanna at Access Property Group! I met her at an open house in Inwood and was immediately impressed by her professionalism. A year later while looking for apartments in Riverdale, I had a horrible experience with another realtor and that's when I remembered Susanna so I tracked her down at another open house and asked if she would represent me. Lucky for me she agreed! She's super knowledgeable and responsive, easy to work with, and her work ethic is top notch. I bought my apartment in July 2015 and since then she has kept in touch and looked out for me, as recently as last month in fact, and I can't tell you how much that means. You're not just a client to Susanna. She loves what she does and it shows. I cannot recommend her highly enough. read more

As novice apartment buyers, Susanna Saarinen was everything we could hope for in a broker. She was cheerful, thoughtful, patient and empathetic to our bouts of nerves. She was happy to show us or arrange for us to be shown any number of apartments, giving counsel but not pushing her opinions on us. While everyone else in this process seemed to have perfected their ghosting technique in response to us, Susanna was always quick to respond. We ultimately bought our dream apartment but not without the requisite nightmares that seem to accompany real estate deals in New York. The process was tedious, arcane, terrifying and frustrating all at the same time, and at every bump in the road, Susanna was our steady hand and shoulder to cry on. I wouldn't hesitate to recommend her. read more

I currently live in Los Angeles and was trying to sell my apartment in Manhattan (Washington Heights). I found Susanna through a listing of another apartment she had posted on street easy that was similar to mine. I am so lucky I randomly found Susanna, because she is the BEST! I had a lot of anxieties since I was trying to sell my apartment from across the country and Susanna is so responsive, empathetic and such a wonderful person to work with that I really felt I had nothing to worry about. She is so thorough and has such a great network of other people to work with. I took her recommendations for an attorney and contractor she often works with and they were both also awesome, responsive, and thorough. Dealing with NYC co-ops, are to put it nicely, a nightmare and Susanna made sure all steps went smoothly and QUICKLY. I love how fast Susanna was able to get things moving as I had been dealing with my nightmare co-op for years and they always moved at a snail's pace. I already referred Susanna to my cousin who is also renovating and selling an apartment in the same area and will be insisting that anyone else selling their apartment in Manhattan only go with Susanna! read more

My girlfriend and I moved to inwood earlier this year. This was my first time searching for an apt in NY and the first time I used a broker. Having previously lived on the west coast there were many things about this process that were new and somewhat difficult. Michael did a great job walking us through the process and was calm and patient in making sure that we got all of paperwork though. Most impressive was that he found us a large, affordable apartment Ina great part of town. We recommend Michael to everyone we know interested in Inwood. read more

Susanna was incredible! She gave me excellent advice about preparing my apartment for showing (a few small changes I never would have though of made a huge difference!). She sold my apartment in two weeks for above asking price!! She was so dedicated and responsive, I don't think she ever sleeps! She even held my Open House on her birthday even though I begged her to take the day off. I was impressed with her from the beginning of the process right up until the end. I have already referred her to some friends and they are just as happy as I was! I can't say enough about Susanna, she was fun to work with and I couldn't be happier with how everything worked out!! read more

Susanna at Access Property Group has served as my real estate broker and more recently as an advisor regarding my re-finance. She helped me purchase my first home in NYC and was fantastic! Susanna pushed me a little bit out of my comfort zone into a excellent investment and I have never been happier. She was supportive, communicative, efficient, and accurate on all accounts. She knew the ins and outs of the co op board and has been a fantastic resource to this day. Highly, highly recommend! read more

A perfect example of understanding the clients needs and delivering. Access Property Group took the stress of finding an apartment- which is no small feat in NYC. Suzanna and her team listened and understood my needs and were responsive every step of the way. If finding an apartment I love was always this easy, I would move every week. read more

Our next door neighbors recommended working with Susanna to sell our co-op in Inwood and she helped us sell our unit above asking price! She had previous experience selling units in our building. She did a walkthrough of our apartment and gave us advice on what to do to prepare it for showings and open houses. Every piece of advice she gave made sense and working with her was very easy. She was always accessible and responded quickly whenever we had a question. Susanna was always in communication, giving us regular updates in the process. We trust her and would definitely choose to work with her again in the future! Thanks so much, Susanna! read more

Don't go anywhere else you've got the best right here! They listen and they deliver! Thank you for a great coop!

Susanna is absolutely fantastic!! She handled the sale of my co-op and I could not be happier. I had an incredibly difficult time selling my apartment when it was listed with another agent. But when I switched to Susanna things changed IMMEDIATELY. She brought in multiple offers; she was great at screening prospective buyers; she was creative and thoughtful when problems arose; she was always responsive to my questions; and she was incredibly hard working. At all times, I knew that Susanna was working very hard for me to get the best deal on my apartment. Through this experience I have warned many of my friends that not all real estate agents are created equal and that they should choose carefully. I recommend Susanna wholeheartedly. read more

My partner and I met Susanna from Access Property Group while attending an open house she was hosting. At the time, we were working with a different broker. However, after interacting with Susanna, I immediately knew that we should be working with her. She is incredibly professional, knowledable, and extremely helpful and forthcoming with information and advice. She understands the coop process, both from a sales and rental perspective. After an unsuccessful experience with our original broker, we contacted Susanna immediately and were pleased with her work. She is very dedicated and thorough and takes her job quite seriously. She is very, very quick to respond to all inquiries and wastes no time. I highly recommend her for any real estate needs. read more

I bought my first apartment last year and Susanna from Access Property Group was my guiding light throughout the entire process. The help and support she provided went up and beyond what one would expect from any professional in any situation. She was always on it, incredibly well informed and ready to answer questions and provide the necessary documents. She also made great recommendations in terms of other agents to work with such as the attorney and the mortgage provider. All in all, I might have thrown in the towel halfway through if it weren't for Susanna. Some people are so good they help you change your life forever. Susanna Saarinen is one of them. read more

Access Property Group are true professionals. Sincere, hard working, and nice. They will go the extra mile to help you find the home or apartment of your dreams. Susanna and her team are exceptional. Don't hesitate to work with them. read more

Michael really helped us out. He found us a great rental in Inwood and was patient and responsive during the process. Highly recommend.

Honestly, Susanna of Access Property Group is sooo on top of things. We sold our apartment quickly and over asking. She works tirelessly and really knows the neighborhood landscape. Not to mention, she's just nice and easy to work with. Can't recommend her highly enough. read more

Susanna deserves many accolades! She truly cares about her clients and combined with her professional manner and knowledge of the real estate market, she is simply the best. I was becoming a bit discouraged with my search to buy a place and fortunately I met Susanna and I now have a lovely home. Buying a co-op can be a complicated process but Susanna made it simple and pleasant. Thank you, Susanna! read more

Michael really helped me out. I needed to move in a pinch and he husseled to get me in to my new apartment rental. Everything went pretty smoothly but when we did hit a curve ball he was there to sort it out. Will definitely use Access again. read more

Susanna is such a pro and without her guidance, expertise, and dedication, we would not be lucky enough to have found our new home in Inwood. We highly recommend her and Access Property Group and wouldn't think of using anyone else next time we're in need of a broker. read more

My name is Kevin Ungar and I have been Mortgage Banker/Broker here in NYC for the past 17 years. In that time, I have gotten to work with dozens of Real Estate Agents. I can say without hesitation that Susanna is easily one of the finest I have ever come across and done business with. Her intelligence, honesty, integrity, knowledge and customer service are second to none. She is a model for all other Real Estate Agents. read more

Susanna is AMAZING! I have worked with her to sell my last home and she went above and beyond to make sure we found the right buyer and even helped me find a wonderful lawyer to work with. Then recently, she helped my family and I find and purchase our dream home! I feel so fortunate to have found Susanna and have literally recommended her to everyone I know. She has so much experience and is the absolute tops in her field. She is the first person I would go to if I needed to buy or sale property. Highly RECOMMEND! read more

I had such a good experience with Access Property Group with my apartment purchase that for the sale of my apartment I went with them again. Susanna is so knowledgeable and provided great advice for making my apartment as attractive as it could be for a quick sale. Not only did she receive several good offers quickly, it sold for above the asking price! I highly recommend the excellent service of Access. read more

My husband and I were so lucky to have found Susanna!! We were looking for an apartment in NYC back in 2005 and had gone through the run around with different big named realty groups and were heartbroken that we couldn't find anything. Multiple times the rug was pulled out from us right before signing. But it was all worth the wait and worry when we finally met Susanna via an apartment listing she posted on Craigslist. She showed us our dream apartment and we signed the papers immediately, moving in a few short days later. I cannot thank Susanna enough. She restored our faith in NYC realtors. She found us the perfect apartment that fit all of our requests and needs and she did it all professionally and made the process as painless as possible. Sadly, we've since moved from NYC for work, but loved every minute we spent in that apartment. We still highly recommend her to any and everyone we know who are looking for a place in NYC! read more

I highly recommend Susanna from Access Property. She led me through the process of purchasing my first apartment; I couldn't have done it without her. She was clear, straightforward, encouraging, knowledgeable, hardworking. My search was restricted within some pretty narrow parameters and she made it work, while always making me feel like her #1 priority. She fought for me the whole way. I'm convinced I would have ultimately paid a higher price without her. And the tedious process of applying to a board was made relatively painless thanks to her meticulous help. I recommend her buyer representation to anyone. read more

There are many reasons why I would recommend Access Property Group and our realtor Susanna -- she is friendly, courteous, responsive, honest and knowledgable. It was a pleasure working with her throughout the many steps of buying into a co-op. read more

Susanna represented us in the sale of our single family home in the North Riverdale section of the Bronx, and did a superb job at every stage of the process. It took less than two months from the time she listed the house until she brought in multiple offers at our asking price (and this despite it being a less than optimal time of year for a new listing). And she also kept the post-agreement process moving along such that we were able to close on precisely the date we wanted. She is everything we hoped for in a realtor: honest, intelligent, discrete, meticulous, personable, and highly professional at all times. She also did an excellent job of reading our needs and figuring out the most productive and appropriate ways of working with us, including being comfortable telling us if she thought we weren't understanding something clearly enough. We could go on and on about the specifics of her thoughtful listing pictures and narrative, her negotiating skills, her effective collaboration with out lawyer, etc., etc. Suffice it to say that we recommend her in the strongest terms possible. read more