I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

I requested emergency repair work here on YELP, and three places IMMEDIATELY responded. I posted…read morelate in the evening during a storm (the reason my garage door wasn't aligned) and I only went with another repair service because my Chief of Staff had already set up the appointment. I'm giving this place a good rating because 1) they responded so quickly, and 2) they were willing to come to my Mexican neighborhood (lots of repair services will not).

great work speedy good quality reasonable prices. polite employees excellent employees in the field…read moreand on the phone.

Timely arrival. Completed replacement parts and service requested. Felt the value of $600 was good…read more Still working unlike prior experiences with other company.

We've been Joe Wilde customers as long as I can remember, so at least 35 years. They have always…read morebeen extremely reliable and reasonably priced. Customer service is top notch. I highly, highly recommend them. We won't go anywhere else for garage service.

Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in…read more Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats.

Needed garage door opener repaired:…read more When I called in the morning and described the problem, they knew exactly what they needed to do to repair it. They did not try to talk me into replacing the whole thing! They gave me a firm price over the phone, without giving me a runaround. Fast, friendly, knowledgeable service at an affordable price! I had a functioning door by 4:00. I definitely recommend them if you need quality, fair priced garage door service!

Responsive and reliable service and I don't feel like it was overpriced. They even came back the…read morenext day right away to do an adjustment. Thank you!

100% would recommend! They assisted my mom with her broken garage door last year and she raved…read moreabout the fast service and kindness of the repair person. I can now confirm that her experience wasn't a one-off. Shout out to Jim for being awesome! I called Monday morning to request an appointment and they were able to schedule for the next day. I was called Tuesday morning to confirm, and given a rough ETA and the name of the person who would be coming out for the repair. And then a final call from Jim when he was on the way. So, A+ for scheduling and A+ for communication. When Jim arrived, I explained what was happening (of course the door opener was working fine when he came) and my husband explained further what he had been doing to try assessing the issue. After taking our information into account, he set to work making necessary adjustments to fix the issue and then giving everything a good once-over just to be thorough. Jim explained everything that he saw, what adjustments were made, and showed me how to realign the sensors if needed. A+ for friendly service. I've never needed a garage door repair so have no frame of reference for cost, but I'm not unhappy at all with the price I paid for next day service. I do believe it was fair. I'm confident that everything will stay in good working order with proper maintenance on my part. If I should need anything further, I know who I'm reaching out to for help!

Replaced a broken spring & did other inspection & lube. Same day & great price. Thank you!read more

Quick and responsive service. Got some good immediate feedback related to my Yelp post. The next…read morething I know they're giving my husband a call and getting things scheduled right away to come out to survey what was happening with our garage. They explained the needed part replacement and setup the day for the work to be done. They showed up a tiny bit early, but we loved that and a crazy rain storm was just about to hit and I would not want to be working on a garage during that, either!!!! Again - fast, reliable and got the work all done and were out of there before the weather got too crazy! Would recommend!

Great service. Quick service response. Very knowledgeable very happy with the service that was…read moreprovided. Great price.

I called Rick at 10:00 am today, he was here by 11:00 am, and completed our repairs a little after…read more12:00 noon. We are first-time customers, but we will certainly call him in the future. Rick is Professional, knowledgeable, and personable, and his charges were more than reasonable. Dave and Oksana Carlson Vernon ​

Rick was prompt, knowledgeable, and professional. He resolved our problem in an hour and got us up…read moreand running on a Saturday afternoon for a price that I thought was more than fair.

Nick was quick and efficient. Solved our issue completely. A very fast response to our online…read morerequest for service.

Greg did a great job explaining the work, what springs they offer and potential spots for future…read morerepair/replacement without being pushy. I did knock off a star, however, due to their pricing tactics. They quoted me about double other equivalent companies quoted me. When I pressed and showed a competitors quote, they matched the price since they were already out here. That doesn't sit right with me that a $750 job can become $400. I'm happy they matched the price and I got the job done, but always get multiple quotes. They have the branded trucks, excellent communication via email/text confirming appointment and technician photo and advertise via mailer coupons, all of which comes at higher marketing costs which explains the higher initial quote.

Very quick response from 2 of the 3 businesses. Also very informative and flexible for contacting…read more One company even sent a link to schedule if I preferred to do that rather than playing phone tag. Looking forward to have several quotes provided for our next project.

I wasn't sure what the problem was with my garage door, but it turned out it needed to be replaced…read more AAA garage door solutions called me a short time after I started my project and came out to see what my issue with my garage door was the same day. They gave me a great quote compared to another company and they came and fixed it the very next day. They stayed in communication with me throughout the project, which I appreciated greatly since I couldn't be present. I was very pleased with their service and their honesty. I would highly recommend them to anyone looking for garage service repairs replacement.