Neil has emergency service when I have locked myself out, including weekends and holidays. And, within record time, always gracious and hospitable during frustrating times. Recently, he installed a master key and commercial keypad lock for my new business. He is talented in many trades, and has made excellent referrals for other craftsman. His prices are fair, his van is a mobile workshop, and Neil makes sure that other hardware is adjusted without a request. He worked on the garage system as well, even though he didn't install it. He provided a useful YouTube video guide to accompany the systems. His recommendations provided me with a system that was secure, flexible and enabled with numerous options. He is a real pro and I am grateful for all the work he has done for me. read more

We live in an historical house with historical brass fixtures and locks. Our antique dead-bolt suddenly stopped working. It is the only key-locking door in the house. I called Neal at Access, who answered my call within an hour, and came and fixed our broken lock within 2 hours. I don't mean he replaced it. I mean he FIXED and adjusted the old one. It works better than it ever did: smoothly and quietly. He also went through the house and adjusted the other old dead bolts (they only close by in interior knob). Neal is lovely and kind, but most of all KNOWLEDGEABLE! I would never want another locksmith for old (or even new) projects! read more

Neal at Access Locksmith was the right guy to call. With a limited window of time, he was able to come over to our house in Greene County and get our locks sorted for us before we needed to head out of town for a month. Navigating limited cel service, conflicting schedules, and imperfect existing hardware, he got the job done to the highest standard and awaited our return to sign off on the work before closing out our work order. Given that our village no longer has a hardware store and the local Lowes and Home Depot are pretty unreliable (and 20 miles away), it pays to work with a pro like Neal. read more

Neil came by once for a straightforward job to replace a broken front door lock. He was totally cool- courteous, and did a great job. So when I needed an emergency job a few months later, after keys were stolen from my house, and needed all five locks changed immediately, I called Neil. Without me being able to be there, by the end of the day, all had been changed, and for a very reasonable fee. I had two new copies, and a week later Neil made it very convenient for me to get several other copies. Professional, friendly, couldn't ask for more. read more

We've used Access twice, once for a lost file cabinet key, second time for an emergency home lockout. I thought it was time to write a review for this business. Access has both times been very courteous when answering the phone, they were very fast getting here for our emergency lockout, their pricing seemed reasonable, they left our home clean when finished, had us check all the locks and keys for proper function after completion. We are very satisfied with this company, we will refer them and certainly use them again. read more

Neil was extremely helpful. I gave him a call today to get a key made for a lock that was on an existing interior bathroom door that I did not have the keys for. Even though it was the weekend, he got back to me within the hour and let me know that I could go to lowes and get a new lockset I needed and it would cost me a fraction of what it would if he came over. True honest guy. Would definitely call again if I had a problem. read more

Neal from the Hudson, NY office arrived on time, was extremely courteous (he even had treats for my dogs) and got right to work. Both explained and showed me the problem with my lock (it had been installed incorrectly to begin with) and proceeded to correct the problem. Felt very comfortable and confident in his abilities. Will definitely use his services again if needed, and highly recommend him. read more

I just used Access for a new tenant. Neil was so helpful again...making intelligent suggestions for consolidating our lock needs. He was fast too. I tried City Locksmiths once and I am still replacing everything they did, piece by piece. It was ridiculously expensive but worse, all the work they did became loose and doesn't fit the doors correctly. Thanks again, Neil. read more

Five star review, five star service! Neal @ Access Locksmiths was great to deal with, he returned my call quickly after our after-hours situation, and on site was quick and thorough, explained things, and even pointed out/ fixed a few other minor things. No touch of cologne or weirdness, either! (as indicated in a very strange review below) Nice guy. read more

Neil is quick to respond even to an emergency at midnight. He showed up promptly as he promised. His work is excellent with an extensive knowledge of old and new locks. His key making is superb and his kind manner in business highly appreciated. A gem of a guy and great service. I would highly recommend him as the best locksmith around. read more

I highly recommend Access Locksmith for those looking for reliable, friendly and professional service. Neal was able to make an appointment that fit our schedule and did a thorough job. I was so impressed that I will certainly be using his services again for another family member in the area. Highly recommended for all! read more

Locked keys in running car late Saturday afternoon. Access was at the house in less than 30 minutes and we are 20 miles outside of Hudson. Car was opened before we could get our credit card out. Fantastic response and service ! Cost was half of what I had expected ! Call these people first. read more

I've been working with Neil at Access Locksmith for 5+ years and find him to be personable, professional and the best around. He is always courteous to my tenants, and will go above and beyond in an emergency. I count on him and he has never disappointed. Highly recommended! read more

Access is top notch. It was easy to schedule an appointment, and Neal was prompt and prepared. He rekeyed all the locks on my new home in Ancram, happily accepted the 10% off coupon and even followed-up by phone to make sure all was well. I highly recommend Access. read more

EXCELLANT AND QUICK SERVICE! I have a new tenant and needed keys on the first of December. Neal was here in two hours. Did an excellent job and repaired a dead bolt I thought had to be replaced. I'm in south Catskill and he came from Hudson and saved the day!! read more

Neil is very knowledgeable, personable, and practical. He has done work for me several times and is always helpful. He fixes what's broken quickly. He also says what's ok and doesn't need fixing. Dependable, competent, fair - doesn't get better than this. read more

Super reliable, very fast and knowledgeable. Came within two hours to change locks, did it better than previous locksmiths, and serviced the sticking panic bar on one of the doors as a matter of course at no extra charge. Great guy too. read more

Thanks to Neil I won't have to worry about anyone intruding into my room while I'm not home. I feel like my stuff is safe now. It was a very speedy project an in no time I was all locked up. read more

Neal was the man. He was on the spot precisely as planned and completed everything expertly. A real pleasure doing business with Access. Will definitely turn to them when needed! read more