AWFUL!!!! I would give negative stars if that was an option. Lisa Michelle Cooper appraised our home in NE Santa Rosa in June. She knew nothing of the area & overlooked many details. In her report she listed 1 (instead of 2 fireplaces), a wood roof (it's steel) & AC (we don't have). Worst of all the comps she pulled weren't even close. 2 were almost 50% less in sqft, 1 was a 40 year old fixer upper & 3 were across 2 busy streets in entirely different neighborhoods. We'd had a great appraisal in Jan which noted all our renovations, large lot, good views & proximity to a newer desirable neighborhood. Lisa's appraisal was 5 months latter (during the peak summer season) & was $100,000 less! Luckily we didn't need a high # to complete our refi but after seeing all the errors & wrong comps she pulled I had to write a review. I understand appraisals & how comps can be hard to find & the market goes up & down. There were 3 comps with in blocks of us that would have been more accurate. Bottom line, Lisa did a poor, unprofessional job probably knowing she collects a fee regardless of job performance. Find ANYONE else to do your appraisal. read more