We have had Armstrong Fairway for many years. We highly recommend this business for your insurance…read moreneeds. They are helpful and nice to work with!

Rebekah I was not only friendly every time we spoke on phone she conveyed a genuine concern. this…read more"comfort and reassurance" allowed me to rest assured that she would get the unique insurance application done. friendly concerned and helpful with response times to questions, emails fast. thanks Armstrong

I want to give this Allstate office 5 stars ! . Arlene has been my agent in this office for years…read more She gives the best customer service and she's quick. Very understanding and she will find you a solution when it comes to your policy . I really appreciate her being so patient with me and she has always giving me all the information I need even if I ask the same questions Repeatedly . I strongly recommend this office and I strongly recommend Arlene . Very sweet woman ! .

I've had Allstate for 20 years a have always had nothing but a great experience until now. I used…read moreto be able to call and get help right away or send an email and get quick responses but now that Monica has taken over all of that has gone out the window. I called and the lady that answered could let help me so asked if she could get her info together then call me back. She never did. I then emailed Monica and she called me Friday. I let her know I was at work and not in front of my computer and asked if we could set time Monday morning to go over my policy. She said that's her day with her grandkids so I asked if Tuesday would work. She agreed. I never received a call or email so I called back Thursday and spoke with Crisenda, I expressed my concerns with the lack of response and asked to speak with Monica, she said she was with a customer. She took my info and said Monica would call me when she was done with that customer. It is now Tuesday, 2 weeks later and I still have not heard back. Frustrated is an understatement. If I could give 0 starts I would

Awesome Customer service!! They really helped me the best they could, including beating Geico's…read morequote that they offered!!! Would recommend to anyone with great confidence! Code: XSE

Unfortunately, I have had a really bad experience with this company. They have incompetent people…read morewho don't listen they don't know how to ring out customers properly. I was overcharged. And was told that same day that I would get a refund. That did not happen. It has been over a week And I still haven't gotten my refunds. I was told as of today which is Friday, August 29. That they will finally get my refund which won't be in my account today. I do not appreciate the way that this company has done business. It is completely unprofessional on the way it was handled. Being lied to and told that I was going to get a refund over a week. And never got the refund that is bad business. I will definitely be contacting the Better Business Bureau because of this interaction with this company. Please be advised that you need to make sure that whoever you are talking to and ringing you out? Please make sure that they are smart enough and know how to execute their jobs properly.

I have had my home and auto insurance here for 8+ years…read more Every time I have needed to add, deduct, change or adjust my coverage Marites and her team has responded almost instantly! I realized yesterday while driving to pick up a new trailer, that they handle my needs so quickly that by the time I arrived to pick up the trailer I was covered. I sent the transfer info via email and they responded instantly and added it to my policy. I highly recommend this group for the consistent and high level of customer service they provide.

Best team ever!!!!! Got into an accident I was at fault…read more They had a rental for me ready within 30 seconds of my phone call. I had a claims adjuster and field adjuster with me every step of the way. Was never in question about my claim. Fast and reliable service. Paid me out in less than a month. Well over what I was guessing. All state and Marites team took care of me every step of the way. I couldn't of been happier with her and her team.

I just wanted to recommend this place, they offer multiple services, I been there a couple times…read morefor notary public services, thanks to Yanetzy she's a very professional person, good atmosphere and reasonable prices .!

Yanetzy is a God-send. I had 3 years of tax amendments to take care of and she helped me chisel…read morethrough them with the utmost patience and perseverance. She was relentless in helping me into information that had so many roadblocks to get to. All with the kindest and gentle demeanor. I was worried that what I had to work with was bad but she helped me understand what it was and lifted a ton of weight off my shoulders. I'll never forget how pleasant she was helping me with my taxes. Definitely recommend.

Sooooo efficient & friendly! I got there 3 minutes before…read moreopening and was out the door in under 10 minutes. Billy was kind & informative. Thank goodness for AAA. After having spent an entirely wasted day with the dregs of humanity at the DMV, the value of being a AAA Member was glaringly obvious & soothing to my soul.

Been with AAA 37 years. Wife called yesterday for battery…read moreservice and the technician said he wasn't able to check if we needed a new battery so he gave the car a jump. My wife let the battery charge for 30 minutes and completed a few errands and our car started each time. I ran the battery charger all night but this morning the Honda didn't start. Called AAA and their phone system is fair since it took only 3 or minutes to assign battery service that doesn't allow for requesting a new battery. What's helpful is the tow company texted me their name, so I called and explained why I need a new battery. Aguirres towing in Apple Valley advised me the technician will call me in 30 or 40 minutes to let me know if they have my battery in stock, if not they get there shipment's tomorrow. This sounds reasonable.

My eldest daughter and I recently came to AAA Victorville to take care of some business for her…read morecar. They have temporarily relocated to the building where Party City used to be. It looks like they may be renovating their old space. Not 100% sure. I like their temporary new space because it's more spacious and airy. Ceiling is higher. More space to sit and wait. I think they should take over their new temporary space permanently. Just my 2 cents. Anyway, wait time was about 25 mins which is pretty average at AAA. Staff was cordial and friendly. Car transaction went very swiftly which I greatly appreciate since we were on a time crunch. Thank you AAA!

This is one of the locations in the High Desert. It is located in a large parking lot area that…read morealso hosts other stores including Sprouts and Hobby Lobby. The location has two doors to enter and exit. Once you enter there's a representative behind the counter that asks how he/she can help and asks for your membership card or membership number, phone number. We had an insurance issue so once we were checked in we sat in the waiting area and waited to be called. This location also allows you to handle DMV concerns, travel agency help, and notary services, to include a few of the services they offer. They also offer maps, books, and student driver services. Unfortunately, the wait was long. We waited for forty-five minutes before getting called back. The issue was resolved quickly and only took a quick signature (less than five minutes). While the employees are friendly enough it would be great if they had a system that told customers how long the wait would be. I've seen other companies have a ticket process that seems to work well. Customers don't get their expectations up and know the realistic wait time, based on whatever number they pulled. My previous experiences with this locations's DMV have always been great. Notary services have been so-so. I don't have insurance with AAA but my experience with this department has been okay. Overall three stars is appropriate.

Excellent service. This office knows what they are doing and talking about…read more Definitely recommend.

The team is very helpful ! With any questions I have, Patricia is always quick to explain. She…read morecommunicates with me all price adjustments and helps me to understand my life policy ! i appreciate the support the team offers ! i definitely recommend for auto insurance and life policies.

Everything. I switched from geico and saved over $1000 a month. Chay Amundon was very helpful and…read moregot my payment for my bikes went from over $1600 a month on a 6 month premium, to paying less than $1000 for 6 months and still being insured for the other 6 months of the year.

Javier has been absolutely amazing! So helpful, friendly, and very detailed! Love this office !!…read more11/10

This place is awesome !!! The girls are personal and remember mE, so I don't need to explain…read morethings. They're right on top of it! XENIA is a sweetheart and got my auto ins fast, super easy. Didn't have to deal with a bunch of paperwork, just a couple emails. The girls here rock. The location isn't the greatest , but this place is, and that's what it's about. I know a couple people who also go here whom I was highly recommended by.

Azmi is awesome! I've gone to him twice in need of affordable insurance and he did just that for…read moreme. He's a man of his word save me money and he was very fast I recommend him to anybody and everybody.!Professional and trustworthy!