Gateway Mortgage has been a terrible experience for us. We had set up automatic payment at closing,…read morebut Gateway Mortgage did not correctly set up the payments or finish the paperwork. We signed all the documents and provided all of the information at closing. I even made extra payments to give time for the automatic payment to be established. However, when our June payment came to be due, the automatic payment did not go through. We were not aware of this and thought the payment had been made. As soon as I became aware that the payment had not been made, which was less than 20 days past the due date, I immediately made a double payment. So I paid the 20 day old payment as well as the upcoming payment. In spite of my dilligen5 efforts to correct Gateway's mistake, Gateway reported us delinquent to the credit bureaus. My credit score dropped from an excellent 820 to a very low 615. When I contacted the credit bureaus, they said all we needed to do was to have Gateway report that we were in bad standing with the company for June and that our edit reports would then be corrected. Tracy Mock, manager at Gateway, and Gateway customer service refused to help us. As a result, we have repeatedly had problems because of our "low" credit rating. I am extremely frustrated and disappointed with the lack of customer service and care at Gateway Mortgage!

Shelby Chapin is by far the most professional, caring and "hands on" mortgage lender I've ever had…read morethe privilege to work with! I'll attempt to keep this brief and succinct as possible. I'm a 100% disabled USAF veteran with a multitude of physical and mental issues to include a severe and devastating anxiety issue. I was a USAF Special Operations helicopter pilot for more than 22 years so failing is not an option for me. However if it were not for Shelby Chapin's professional and hands on approach I would never have been able to purchase my brand new home which is absolutely wonderful for both myself and my Service/PTSD dog, Flirt. Many of you will find this next statement almost as important as Mrs. Chapin professional service, she showed me that I not only deserved to take advantage of my VA Home Loan but it would save me thousands of dollars over a Conventional Home Loan! Was Mrs. Chapin required to show me a VA loan that saved me tens of thousands of dollars? My guess is absolutely not! She chose to save me money because she felt I had earned my VA loan and she is a consummate professional. BTW, she also arranged for my Closing to take place in New Braunfels which significantly decreased my horrible anxiety disorder. One more very significant fact I feel I should mention is, I have purchased four homes in my adult lifetime. My current house is the only home I've ever used my VA Home loan benefit to purchase. I owe Shelby an enormous thank you for showing me how much money I saved using what I had more than earned and that is my VA Home loan. Thank you very much Shelby. Thank you very much Shelby and I apologize for taking so long to write up this review. Flirty and I absolutely love our new home (we moved in December 2015).

Our home builder had Legacy as their preferred mortgage lender. After a thorough search of several…read moreother lenders, we finally decided to go with Adam's team at Legacy. I worked with Jessica and was impressed with the friendly and efficient way she got our loan approved. She was excellent at keeping us informed of the status of our loan, as well as what information she needed to get the job done! In fact, everyone we dealt with at Legacy was friendly and responsive. Not only were the rates competitive, but the added incentives offered as the builder's preferred lender made the decision to go with Legacy an easy choice!

Very exceptional service . Transparent and very professional . I strongly recommend them to every…read moreone looking for financing a new home or refinancing an existing mortgage

I just wanted to thank Mr Rodriguez for taking the time to educate me on my options regarding…read morecoverage and finding me the best rate. He saved me quite a bit of money and it is so appreciated. His patience and diligence are two traits I don't see very often. I'm so glad that I found his agency and will be sure to refer my friends and family to him as well!

These guys are amazing! April walked me through the whole process of getting my health insurance…read moreand was incredibly knowlegeable about the industry. She found me a great plan that saved me a lot of money. I recommended her to a friend-and she saved her almost $300 on her healthcare plan. I would highly recommend them to anybody looking for health insurance!

The Sigman team is fantastic! They get the job done. And Justine is their secret weapon. She is…read morefantastic at her job!

I was referred by my former Realtor to apply and work with this Mortgage Company in hopes to…read morepurchase my First Home and move from California to Texas. Everything was going well. I applied in December 2020, was told, because I started a new Job, even though was in a similar field, still needed to wait to submit 3 months of my Pay Stubs. Between December 2020-March 2021, I was following up with Matthew and everything was always "Everything looks great!" and/or "I think that should be fine". Matthew checked my Credit back in December and told me there was no issues with it. I planned to book my Flight to Texas and kept asking Matthew if there would be any issues before doing so. As you know, flights go up in price, so I wanted to book my Flight ASAP. Matthew never gave me any issues. Come March 5th, I provided my Pay Stubs. It took his Team until Wednesday-Thursday the following week to give me bad news! I was told, because they THEN FOUND discrepancies on my Credit AFTER THE FACT, that the INITIAL AMOUNT MATTHEW QUOTED ME IN DECEMBER WAS GOING TO COME DOWN SIGNIFINCALLY! I mean, we're talking ALMOST $265K LESS THAN I WAS INITIALLY QUOTED! I was LIVID! I was waiting for 2.5 MONTHS and THESE ISSUES SHOULD'VE BEEN ADDRESSED UPFRONT IN DECEMBER, SO I COULD'VE BEEN ADVISED TO WORK ON WHATEVER NEEDED TO BE WORKED ON IN DECEMBER, BECAUSE NOW, MY FLIGHT IS ON MARCH 21ST! I have had to reach out to other Lenders to apply with and LUCKILY, found one who finally made sense throughout this already stressful process and initiated my Pre-Approval Letter with WAY MORE THAN Legacy Mutual was quoting me! I would be CAUTIOUS when wanting to work with this Company. They lack communication, made me traumatized, and lose trust in them and in my initial Realtor.

If you're looking for a great company with amazing customer service to do your bookkeeping and keep…read moreyour accounts in order, you should call Upkeep. Amber and Kristyn are fantastic. I like to business with other local businesses, and people I can trust. Amber saves me money, is always on time with what I need, and does a much better job at keeping my financials straight than I do. Notary services are a bonus, convenient, quick, no waiting in line at the bank! Thank you for taking such great care of me and my small business!

I recently switched over to State Farm and NATE really helped out my family and made the process…read moreeasy. The staff is amazing the office is welcoming and I would recommend this place to friends and family!

Lauren Mangold made the process of getting insurance on my brand new car very quick, and easy. She…read moretook care of me and provided excellent customer service, because of her I even switched from Allstate because they did not provide this type of service to me! Definitely referring future business to her!

Lorna was exceptionally thorough and informative. She was efficient and helpful to be sure that our…read moretax return was accurate. We really enjoyed working with her and look forward to seeing her again next year.

Lorna has taken care of us when our previous tax person passed away leaving his (and our) records…read morelocked away. She handled our business and personal taxes in a very professional manner. I know it had to be a very difficult task rebuilding the data. She has us as a customer as long a she is in business!